4.9 (1255)
1408 Rock Hill Hwy, Lancaster, SC 29720
(803) 285-3678
carterqualityplumbing.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Andrew Kavich
2024-05
Tyler and his partner did a fantastic job at my house today! He was knowledgeable, kind, and very helpful in presenting options to me for the needed work. They finished everything same-day and had some helpful suggestions on how I can maintain things in the future. Carter Plumbing will be my first call next time, and I’m happy to refer others to your highly professional service. Thanks a Ton!
Cory Boren
2024-05
Jason was fantastic and an absolute pleasure to have! Extremely professional and very knowledgeable. Fixed my issues with a smile on his face. Thank y’all so much for everything and your timely response!
Kate Powers
2024-03
Ray was amazing! I had been notified from the city I had a leak. I checked all I knew and found nothing. He came in and identified it right away. He left me with no questions about what was needed. Hands down top notch service!
Derrick Stogner
2024-03
Tyler was amazing! He came out and explained everything 110 percent to the homeowner. He took his time and covered all aspects of the job. You should be thankful to have someone like Tyler on your Carter Quality team!! The dispatcher Abby was just as good. She answered the phone right away and was very polite. A big two thumbs up for both employees!! I will always recommend Carter Quality Plumbing.
Faye Donohue
2024-05
Prompt,professional, and pleasant;the plumber, whose name I don’t remember, did an excellent job. He clearly stated the options and costs for repair. He was able to complete the job quickly and left the area of the yard where there was a leak looking as good as possible.
Joan Mayfield
2024-04
Kevin came out and explained what his recommendation was. We agreed and in no time at all we had a new water heater installed. They were very clean and professional. It's why we're part of the Carter family. Highly recommend this company.
dianne collazo
2024-04
Randy was absolutely the best, extremely knowledgeable in the trade. Explained ever in terms that we understood. Everything was done quick and the cost was very fair. Thankyou Carter Quality Plumbing.
Amber Stiles Burris
2024-02
The two techs that came out searched and searched for out septic tank for about an hour! They did their best trying to find it! Quick responses and even was able to have same day appointment! Very nice kind people! I work remote so I had to step away a few times and not once did they get flustered with me! Can’t wait to get my tank pumped once I can find it!
Good Sounds
2024-04
Tyler arrived promptly, diagnosed low water pressure issues in the kitchen and master bathroom shower, and fixed both in 30 minutes. In addition, Tyler gave me valuable information on whole-house water filtration system. I would use Charter Quality for my future plumbing needs.
Wayne Hayes
2024-03
I was very happy with Mr Anthony. Ray was very polite and professional his assistant was also very polite. Once they got everything they needed everything fell together and they had the job finished in no time. Ray told me what was needed and what they were going to do and that is what they did and they tried very hard to make sure we were not inconvenienced any more than we already were. I will be calling Carter plumbing when I have a plumbing problem.
Wayne Catoe
2024-03
I called at 2pm for a pump out and they were able to have their tech Douglas come out that day. Both techs were professional and courteous. They had the tank located, dug up, pumped and covered back up in less than an hour at a reasonable price. I will definitely be calling them with any future needs.
Jenny Smith
2024-01
Jason showed up on time and was very friendly. He listened to our situation and seemed very knowledgeable on possible solutions. He explained the possibilities in detail and helped us make an informed decision. Hoping the rest of the process goes just as well!
Jeff Donelson
2024-04
We called them out to empty our septic tank, but it turned out our issue was something different. While Douglas was not able to fix the issue we were having, he was very helpful in educating us on the septic system we have which was never done when we built our home.
Thomas
2024-04
Kevin Godbee and his co-worker were very efficient, knowledgeable, and polite. They did a very good job in a relatively short amount of time. Now we are back in business in our newly remodeled kitchen. tps
Randy Nordel
2024-01
Had a great experience using Carter Plumbing. On both recent service calls, the technicians were professional, courteous and providing helpful information. We had to have our lines checked and septic tank emptied. Their pricing is very fair and I highly recommend them for your plumbing needs.
Andrew Lackey
2024-04
Quick response! Friendly service! Went above and beyond to assist us. Work was completed promptly and efficiently. Well done. (We had our gas oven connected)
Deneen Duren
2024-01
I had an emergency septic tank situation. Carter was quick to send someone out the same afternoon. And the technician to make the repair came shortly after that. Everything was handled with professionalism and efficiency. I think they did an outstanding job.
Mel T
2024-03
I received a notification from my utility company that I had a leak so I quickly googled plumbers in my area. I decided to give this company a try and I’m so glad I did! I called them around 2PM and Ray was at my house before 4PM, detected the leak, and had it fixed by 5PM. Service was extremely fast and friendly! 10/10 definitely recommend!
Sharon Osborne
2024-03
Hey Carter Quality Plumbing, just a note to let you know how pleased I was with the work/ encounter performed by Billy and Ethan. It is a rarity and a pleasure to see 2 young men work as hard as these 2 did. If I'm ever in need of a "plumber" again I'll be calling you. Once again thank you!!!!
Dave Kingston
2024-02
Issac and Justin came yesterday to repair a well problem and replace two toilets. The work was done very professionally and the place was left as clean as it was before they came. Not to mention the job came in on the estimated price. I am quite pleased with Carter's. Both Issac and Justin were very courteous.
Ga'Vonda Murray-Edwards
2024-04
Carter Quality Plumbing did a great job installing my new toilet. They(Tyler & coworker/didn't get his name)made sure everything was in working order before leaving. Thank you CQP!!
Donna Roberts
2023-12
Jason and his partner were both very professional and friendly. They arrived a lot sooner than expected. Jason was very knowledgeable about water heaters and gave us a lot of good advice and fixed our water heater in no time at all. I would definitely use both of these guys again.
Reneé Ucciferri
2024-01
We've used Carter twice now. They were able to come out within hours of our call. They are very professional, always on time and their prices are right in line with everyone else. Thank you!!! You have a lifelong customer!
Amy Kortheuer
2024-04
I'm super impressed with the speed, skill and service provided. Definitely will be our new go to plumbing company. Issac was super helpful and friendly (despite my dog being extra barky)
Shawn Manning
2024-02
Fabulous experience.Technician was friendly, courteous and professional. Issue resolved in just a few moments and he taught me the ease of fixing future similar issues myself if desired.This is one plumber agency I will call again if I need any help.
martina carter
2024-05
4-30-2024Randy was awesome, he got down to the nitty gritty and found the problem, which turned out to be something really simple. He could have lied and overcharged me, but he has integrity and did the right thing! Service like this is why I always call Carter plumbing!!!! You guys rocks!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 10 stars!!
Tamara Scott
2024-04
Very professional, polite & answered any questions. Did the repairs in a timely manner & gave us pricing before starting the job. We have used them 3 different times & will definitely use them again in the future if needed.
Larry Scott
2024-04
Very professional and polite. Everything was priced before work started. He answered every question that I asked. If he did not know, the answer he told me he did know. This is the 3rd time we have used Carter and they will be the ones we call for any further plumbing needs. Hope that won't be for a while. GREAT JOB
Cindy Threatt
2024-01
Very thorough and explained what he had to do. Excellent work. His assistant Justin was very polite and was a great helper. I can’t thank either one of them enough for the way they handled my situation.
xuerong chen
2023-12
Our restaurant sewer got clogged very heavily. The technician Isaac and the fellow technician Justin, they did amazing job. Amazing job. Thank you Guys. Professional, patience and friendly service. Will recommend to anyone.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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