CVS

Pamela Yonke

2023-11

I would prefer to drive one hour and 20 minutes EACH WAY to Publix to get my prescriptions than drive 15 minutes each way to this CVS to get my prescriptions. The most incompetent bunch of people are running this pharmacy. Multiple times I have gotten text stating scripts were ready. I get there and NOPE. I can't count how many times I waited well over 30 minutes on the phone with no response. I honestly don't know how this pharmacy is legally allowed to operate. I'll either suffer without my meds or drive to California before using this CVS.

J Reviewer

2023-10

The way they process people for prescriptions is beyond awful! They have people wait at the drive through for 20 plus minutes. Prescriptions are not ready when they say they are ready for pick up. The management here must be awful!! Corporate needs to come in and assist this CVS!!!

Mrs. C

2023-05

Please explain how a pharmacist can override a physician's order. Tried to get a refill on a medication on day 28 of a 30 day script, they said it couldn't be filled until the following day. Ok, no problem, call back the next day and was told it couldn't be filled then either as they fill meds from date to date. If you pick up on the 20th then you can't get it again until the 20th of the following month. That means that I have to wait until day 31 (32 in some cases) of a 30 day script to get it filled. Finally received my meds on day 33. I went 3 days without a seizure med and when I told the pharmacist that she was causing me to go without the med her response was, "Im not filling it today and that's not my problem." I'm still waiting on a different medication that was ordered over a week ago. Almost every employee in the pharmacy is rude, I HATE using CVS but it's the preferred company with my insurance. They should not be allowed to withhold meds simply "because we can."

Sandra Fulghum

2022-05

Waited 30 minutes in the drive through, to get to the window, spend 10 more minutes before someone even acknowledged me. Then was asked to drive back around and wait in line again because the medicine was not ready. Keep in mind I had called an hour prior to make sure they would have it ready, of course they said yes. Pull back around. Spend another 20 minutes in line. I’ve now been sitting at the window for close to 10 minutes and yet again no one is acknowledging me. They’ve made eye contact and gone the other way. It gets better. Now they’ve come to the window, given me my medicine for my threw year old, just to have them take it back because the medicine wasn’t mixed right. So now I waiting again. Maybe I would have done better if I hadn’t have CALLED to make sure my prescriptions would be READY when I get here. This has been the worst service I’ve received. I wouldn’t recommend this pharmacy to my worst enemy.

James Ellis

2023-09

Customer service at both the drive thru and at the counter is extremely poor. The people there see you and ignore you. Like you have all day to wait until they decide to help you.

Victoria C

2022-05

The store itself isn’t bad however, The women working in the pharmacy (Tammy) is EXTREMELY RUDE. The workers in the retail area (Mrs ida) she is AWESOME. But when it comes to the pharmacy I DO NOT RECOMMEND!!!!! I waited from 10 AM- 6:00 Pm for a refill on my medication & they kept telling me I had to talk to my dr. Even tho my doctor sent it right through to the pharmacy multiple times. they DO NOT ANSWER the phones AT ALL. I have videos of the phones having like 7 calls & nobody wants to answer. That is horrible customer service. HORRIBLE! I bet when it comes to a lunch break though some of the employees in the pharmacy QUICK FOR THAT! Smh. Get it together pharmacy and yes I 100% called corporate. Absolutely . & I’ve never EVER called corporate in my life.

shander D

2021-05

CVS is the worst place to get your prescription from. They will tell its ready and its not . The wait time is awful. Some of the staff pull up your prescription one day and two days later they can't find it. I hate my job insurance contract with them. They medicine prices is through the roof

judy wallace

2018-05

Wait is unreal.5 people waiting when i got there. Stood in line 20 minutes and never saw a customer get acknowledged. This was the pharmacy department. Dawn was the pharmacist and 1 of the other ones (Tiffany) was working the drive thru. But the other 3 people didn't seem to be doing anything. Don't know who they were or what they were suppose to be doing

Angel E.

2021-05

I use CVS for all my medications and I love the fact I can use the website to refill ahead. Also another plus for them is they call and remind me I have refills ready to be filled, and I can do some browsing with my coupons an get some great deals!!!

Wendy Marean

2022-05

Been sitting in the drive thru pharmacy line for almost an hour. Two cars have bailed other wise nothing would have moved. Inside is just as bad. Stand In line no on acknowledges you don’t understand what the hold up is. I use CVS in target with no problem it’s always the free standing stores that are ridiculous.

X

2017-05

Average CVS. Speed is normal, building is clean, staff is friendly. I would say 3.5/5. There are other faster places in town.

David Beard

2023-05

Why close the walk in part of the pharmacy and only have drive thru and it take 25 minutes per car this place is a joke. I will be finding another pharmacy

Mary Barr

2018-05

This is a very convenient place for me to pick up my medicine, however they do tend to have employees that are rude and act is if they have better things to do then to serve the public, today I went to pick up my medicine and my medicade was under review after the lady at the window couldn't seem to find my address in their computer, another young lady preceeded to help only to tell me that they just couldn't allow me to sit their as if I was a bother to them, I have been going to this pharmacy for years and I left feeling like dirt with no medication, to tell you the truth CVS needs to find people friendly personnel to place in their pharmacy department after going down to the health department my medicade was simply under review and I should be able to obtain my medicine tomorrow, this is not the first time that I have had problems with their pharmacy department I had a personnel to throw my medicine back, I been told before that I had to pay more you guys really need to do better and stop hiring rude, racist, and just plain don't care employees I will be changing my pharmacy with someone who truly cares about my health, granted not all in the department is bad but when you run across them it is truly and experience you will never forget it's not like I don't work full-time own my home are anything else the state of South Carolina isn't given me anything and I should be treated with respect as they would want to be.

RAYMOND PRESSLEY

2021-05

This is a great Pharmacy.One of the best in the area.Time waiting is not bad at all if u handle your business accordingly.

Iggerine Iggerine

2022-05

I went there yesterday. Manager was very rude and obnoxious. Will never go there again. I was so disrespected that I called district office to file a formal complaint. I will say that the cashier that assisted was very courteous and friendly.

Tillena Welch

2023-05

The pharmacy here is a joke and not the mention some of the staff are rude and unprofessional. DO BETTER!!!

Jacob Frick

2022-05

Poor pharmacy service. Repeated issues with my prescriptions. I refuse to even buy bandages from CVS. I'll use a small town pharmacy from now on.

Bre Spangler

2018-05

Very rude my 5 year old neice had to use the restroom and they told me they dont have one in a rude manner will not be comming back very disappointed

Otis Burgess

2022-05

Told me my medication would be ready at 2:00 .go back at 2:00 ,Tells me it will be ready tomorrow. WHAT!!!!!!!!!!!

John Doe

2022-05

Workers are rude and don't know anything to help you.

tonia gonzalez

2021-05

They have really good deals