CVS

Rachael

2023-08

I was charged close to $70.00 for 2 prescriptions. I have medical insurance and I also have a prescription card. I gave it to the lady at the pharmacy just to be handed it back and for her to tell me that my cards are only for the doctor's office. I had to pay full price for a prescription that my insurance would have covered if she had taken the time to enter my information into the computer. I will no longer be using CVS pharmacy because of this. I'm switching to Carolina Pharmacy where they actually acknowledge my health insurance and prescription card.

Dell Priester

2023-05

I came in today to get a prescription that was sent in by my doctor. I waited in the drive thru line behind some other cars for several minutes hoping when I got to the window the prescription would be ready. They told me that they had no record of the prescription. So, I left to kill some time. But, I called my doctor’s office and they confirmed it had been sent. I returned a few minutes before 1:30 pm and was told by the clerk that they were closing for lunch @ 1:30 pm. I was not aware of their lunch policy and feel like I should have been served. When I expressed that, I was told everybody knows that and basically just shut down right in front of me. I have also had a few issues with prescription refills. I have received texts stating that a prescription is ready and got to pharmacy and it wasn’t ready. Where is the “Great” customer service these days?

Patricia Little

2023-10

Each time I get the same cashier in the pharmacy. She never looks up at me as she asks the routine questions. Hands me by bag and change, and says nothing. The manager, Don is no better at customer service and will actually argue with the customers. This CVS in Hampton has been going down hill for several years.

Troy Thompson

2023-08

Why did the pharmacy close at 8pm today? I had to go to the ER today and they called in medicine that I needed to start tonight. I went straight to CVS and arrived at about 8pm. The drive-thru was already closed at 8pm. When I went inside, the pharmacist said the system was down and they were closing....amazing this same pharmacist always has difficulties with his pharmacy. This has to stop with this same pharmacy. I needed my prescription tonight not tomorrow!

James Freeman

2023-11

Calling to inquire about pharmacy service, finally got a person..a bored person who just said "yes?" or " no"...with long pauses before answering...sorry to interrupt her surfing

Jennifer Forshey

2023-05

The pharmacy has had problems for years, but now the clerk is refusing to check out customers, arguing with a hearing impaired customer, and refusing to help. Self check out should be an option, not a requirement, and rudeness to customers should never be allowed. So disappointing.

Arielle Palmer

2022-05

This place needs to be re-evaluated. Worst pharmacy ever. They never have your prescription ready. They will lie over the phone. Only to have waisted time going up there just to wait. The ones behind the pharmacy counter are rude, nasty, unfriendly and act like they hate to be there. If they would work as much as they would gossip the place would be ran smoothly.I’ve got the wrong prescription handed to me not once but twice. I don’t think they have a clue what they are doing. And to be careless and give you the wrong prescription without looking into what there giving you is wrong. Knowing that everybody side effects are different when it comes to different types of medication. This pharmacy has gotten slack. I wouldn’t recommend this pharmacy to anybody. They don’t care about the well-being of there customers. Everybody working just for the dollar. Once upon of time this was an awesome pharmacy. Now this place sucks big time. Get some better employees behind your counter

Abby Boswell

2022-05

The worst place to fill a prescription and certainly don't depend on them to have a medication that you take daily available each month. My mom routinely has to go without her medication for 2-3 plus days. You can call and ask them to fill it and they'll tell you they will have it filled. When you get there, you'll be told they do not have it in stock. It's a shame that CVS bought out just about every pharmacy in town and now you just about have to depend on this pharmacy. For sure don't call because you'll be on hold for a minimum of 20 mins! I NEVER write reviews but this CVS is worth avoiding if possible.

Wanda Deloach

2023-05

I find CVS in our community always Clean and Efficient.. The Staff is Marvelous and Willing to help. Keep up the Wonderful work CVS of Hampton SC. Hampton County.

Tisha Williams

2022-05

I’ve been calling to speak to the store manager for over a week, it’s always he’s not here - unsure when he’ll be back. Went inside to ask for him myself last week, the young lady was very aggressive at my questioning if he was available which of course he wasn’t. Called today, phone rung for quite some time and the young lady whom wasn’t very friendly when I met her last week answered and claimed she couldn’t hear me and proceeded to hang up on me. For the life of me I can’t understand why they are still operable in this location. Other locations are way more organized, clean and professional than this one - Never again!!

Sunny Love

2024-01

cvs every month make my anxiety high, which is what i am getting medication for.

R. Douglas

2017-05

The female pharmacist (Barbara), was so helpful, and went out of her way to find some way for me to get my meds for a great price despite my crappy insurance always making it hard for them to bill them. They need new techs, but the actual Pharmacists. Robby & Barbara are very caring & hard working. I know there is so much more to the job than what everyone sees & thinks. So, Rob, thank you for dealing with my annoying insurance company for me & for Barbara who caught a (former) G.P. doctor mistake. He wrote a script that can never be taken with my maintenance medications. I would not be writing this today if she didn't recognize the danger before she even entered it in the computer. Then she called my doctor to get a non-lethal replacement. So despite SOME techs with bad attitudes & were annoyed that my presence kept them from talking trash about another tech, But there have been some other techs that were just awesome. Do your homework and learn all about every pill that you put into your body.

Brittany Brooks

2022-05

On the 27 I turned in a prescription and was told it be done that weekend. Almost 3 weeks later they still don't have it approved . But that's not the whole reason I'm mad. Every time you call cvs here it's at least 15 min on hold but this time it was 21 min before I got someone on the phone this time. By the end of the call it was 39:38. Really almost 40 min for a prescription and for the phone to be answered with "hello" in a rude tone is unacceptable.

Ricky bass

2024-04

Extremely rude pharmacy employees.

Linda Hiers

2023-05

Cvs in Hampton SC is the worst place to try and get a prescription and no one takes the time to answer the phone, I finally gave up after 30 minutes.Done with this place.

Misty Crosby

2023-05

Not sure what's going on in the pharmacy but medicine is always on back order it took over 10 days to get one of medications I was there for went again today to get a medicine that is a scheduled medicine and should have it in stock every month because I order it they don't have it they don't know when they're getting it this pharmacy needs somebody in charge that knows how to order medications

Daniel McGouirk

2023-05

This was the most rude and non professional pharmacy team I have ever encountered ..they was rude to my wife and when she left obviously upset due to having her leave for an hour then came back and was closed for a half hour lunch while still there..I went inside and was told that it had not been an hour and little did the lady know I made a call from there prior that marked my time...I am contacting cvs and making complaints of the team being racist towards the white patrons and obviously combative and extremely rude only to white customers....

Marcedez MaRae

2023-05

Be prepared to wait at minimum 45 minutes or longer for the pharmacy on any given day. Staff moves extremely slow.

Dyshun Vasquez

2022-05

Offer printing services but when You go to the store for service either employees don’t know what their doing, paper out of stock (literally have nothing) , or machine not working. Horrible service! Wasted 2 hrs. in this store for absolutely nothing.

Susan Rahn

2016-05

A medication that I take daily for depression was dicontinued. Pharmacy was not going to inform me until I came in to have it refilled. They didn't inform my doctor either.

Janet Cook

2023-05

Need to update their hours on the internet. People are depending on pharmacies

Jennifer Dupin

2017-05

Pharmacy personnel were awesome; they even helped me find items in the store.

Marilyn Faulks

2022-05

Excellent customer service. Lynisha is very courteous and always helpful when needed.

Glennda Cain

2016-05

There's almost never anyone working. And the ones that do are never behind that counter. Most of the time I had to go find someone...

Carolyn Ne

2021-05

The pharmacy staff is not friendly at all don't like dealing with them !

Melissa Pope

2023-05

Won't get any more of my business ever again!

Neil Sullivan Jr

2022-05

Slow , but reliable.would not go anywhere else

Dave Sharp

2021-05

Decent store but prices are a little high on unadvertised items

Laura Hanna

2022-05

Why is this property without outside trash containers?

John Nix

2023-05

Usaly quick service.