Woofers Pet

Marc P

2023-11

Very clean facility and friendly staff. Boarded our dog over a weekend, and he came home spoiled. They took excellent care of him and I would recommend them without hesitation or reservations.

Geri Aun

2023-05

Woofers groomer, April, was excellent today as always. She called to ask me whether I wanted a particular service for my dog. She gave my dog rave reviews regarding her behavior while being groomed. It made me feel good to know that my dog was well behaved.

Donna Lawson

2024-04

Have used Kelly for years for Grooming! Great job always!

James Welch

2022-05

We have been patrons of Woofers shortly after they opened. We leave our dogs with them anytime we travel, have total confidence in the care of them when traveling! Wonderful people, wonderful place! Thank you Woofers for peace of mind!

Kaci Anderson

2020-05

Coming from someone who works with animals it is extremely important that anywhere my pets go, they are treated by the staff as if they were their own and that is exactly what Woofers did. My Lily girl absolutely loved it there and she came home smelling and looking great which is so hard to do because she just gets into anything and everything. Also, their grooming prices here are unbeatable and they are SO patient and understanding for first time pups getting groomed! I have four other dogs who are all short haired and I usually bathe them myself but seeing how happy my little Scottish Terrier was when I picked her up I may just start taking them too! Thank you for an awesome experience Woofers!

Jordan Baker

2021-05

My dogs are better dogs because of Woofers and they are treated like family. I adore the staff and the facility is the best I've ever seen. Really it's unbelievable it's in Florence...it seems like it would be in a huge city like Charlotte or Raleigh. I'm so happy to be able to take my dogs here.

John Dean

2023-05

Woofers is the best! My granddog loves to see and play with all her friends at Woofers. The people who work there are amazing!

Ravyn Dean

2019-05

Woofer’s is the best place in town!! I trust them 100% with my girl and they seem to love her just as much as I do! My pup has been going there for over 5 years and she honestly would rather be there than at home! The customer service is fantastic and they are always willing to go the extra mile for their customers! Thanks Woofer’s!

Madisen Nichol

2019-05

I have a 1 1/2 year old Golden Doodle who I was scared to get groomed for the longest time because I know their breed does not have the most cooperative hair. However, I finally took the chance and took my dog to Woofer’s after the good things I have heard about their grooming. They were super open to looking at pictures beforehand of what I liked and didn’t like. When I picked my dog up later that afternoon I was so happy to see that they did exactly what I asked! My pup and I could not be happier with our experience at Woofer’s! Thank you to the kind staff for all your help, we will be back!

ALEXANDRA MARSHALL

2021-05

I had an unexpected trip out of town and needed to board my west highland terrier, Okie Dokie. The ladies were so helpful, given the relatively short notice (and the holiday season). Upon arrival, I asked if he could be groomed while he was there. Again, the sweet ladies worked with me and made him look so suave and debonair. I cannot recommend this place enough for customer service, value, and overall hospitality. Woofers makes my dog's tail wag!

Jennifer Mills

2023-05

we had an urgent need...we came from NC for a funeral and needed a last minute place for our dog. They were so kind and the facility was wonderful. Our dog was happy ❣️🌞

Natalie Forshey

2019-05

Woofers really is a gem to have here in Florence. The staff work so hard and really love the dogs! My girl comes almost every day for daycare, has been boarded, and she loves her spa days with April! I wouldn’t trust anyone else to care for her, especially after seeing how much she loves it. Every time she sees me getting in the car she’s ready to hop in too because she knows that normally means Woofers!

Vicki Ross-Norris

2023-05

Though my dog was a bit difficult to contend with the Woofer staff did all they could to make his stay comfortable. The boarding facility is clean and well staffed.

Kristen DeMichele

2018-05

This place is the BEST. The staff is amazing, as is the facility, & all of the products sold there. My boxer has been going to Woofers for daycare since she was a puppy, and whether it's for daycare, boarding, or a simple bath, there is nowhere else I would trust with my baby!

Josh Atkinson

2019-05

We have carried our dog to Woofers nearly every day for 3 years and have used the boarding services numerous times. I can not praise them enough. The owners are always present and the employees seem to love my dog as much as we do. I am fully convinced he would rather be there than home a lot of days. I have no clue where the negative comments are coming from. This is the absolutely furthest thing from the experiences we have had. We will be customers for life. Thank you for all that you do for Abe and going above and beyond to accommodate us if we need to board him last minute.

Amy McCalman Kirby

2019-05

My dog Trouble loves going to daycare and sleepovers at Woofers. He loves swimming in the pool. It is hard for me to get out the door for work because he’s sitting by the door waiting and hoping I’m going to take him to see all his friends there. He especially loves Anna and Laura. We buy his dog food there too. At the end of the day, he is worn out! All the exercise he’s getting during the day makes him a better dog at home. Graycie loves daycare too. She falls asleep in the car on the way home because she plays hard all day. Both of them have participated in training classes there too. The Woofers team really go above and beyond - they travel all over the country to study training techniques from highly respected trainers. I feel so fortunate to have this facility in our hometown of Florence!

Robin Whitney

2021-05

I got my golden retriever groomed here and I couldn't be happier with my experience! All the staff members are friendly and informative. They treated my dog like their own. I will definitely be going back!

Ryan

2019-05

I cannot say a single bad things about Woofers. My dog, who I treat like my child, goes to daycare 2-3 times a week and always comes back exhausted (which is a sign that she played her little heart out and had a great time). I can tell the staff loves her, they always seem so excited when I bring her in. If she ever gets hurt because she's high energy and clumsy, they always let me know/send a note home and take good care of her. My dog has also boarded for a weekend and everything went great! I have done a training class here with Anna and I learned how to control my dog's energy and build a better relationship with her. She's like a brand new dog after just one night a week for 5 weeks! I seriously love woofers and I know my dog does too!

Justin Taylor

2018-05

Full disclosure: I'm writing this review on behalf of my father, who isn't the best at using social media. Anyway, he brought his eight month old labradoodle in for a routine grooming. Admittedly she had some matting in her fur, but that shouldn't be an obstacle for a skilled groomer. At the very least they should have turned the dog away if it was too much for them to handle. To be honest if anything I'm overstating the level of matting to be fair to Woofers. I don't leave this review for any reason other than to share my father's experience and warn other dog owners. I'm getting a little long winded here, but in the grooming process the dog's ears were damaged/cut multiple times. When my dad picked her up he didn't immediately notice anything sans her mood being a little down, which is understandable for any dog in a new place. Upon getting her home he noticed that she wouldn't stop shaking her head, and after further review he noticed that she had blood coming from the tips of her ears. After a day of seeing if it would get better he took her to the vet, where it was confirmed that her ears were cut and a skin infection had developed. She has pretty significant edema in her ears now. She's absolutely miserable and continues to shake her ears, because well, she's a dog. After oral antibiotics she'll be good as new. My dad called to let the groomers know what happened with her ears, and they blamed it on the matting of her fur. They blamed cutting a dogs ears on her matting and offered up no apologies. In fact, they said the groomer has 20 years of experience. I'm not sure the name of the person he spoke with, because he didn't get it. He didn't really expect it to be an issue. He really just wanted them to know it happened and he was told "they'll let the owner know." A day passed and he never heard from anybody about it. It really does upset me that they don't want to gather more information on a situation where an animal was harmed. They didn't even offer up a simple apology. I absolutely wouldn't trust one of my two pups with these folks.

AN K

2019-05

I had a terrible (overpriced) experience. The grooming should have been an ordinary visit but this time my dog came home with what I would equate to razor burn and gouges all over multiple areas of her body. Her left ear was bleeding which I didn’t notice until I got home. I will be making a visit to the vet tomorrow to evaluate the damage Woofers has caused. I only hope there is no infection. Very disappointed in the quality of work and sorry I subjected my poor baby to this mistreatment. She won’t even let me touch her ears. I will not ever return.

Will Brown

2021-05

I started taking my dog to woofers about 3 months ago and cannot think of one negative thing to say. Olive loves everybody here and the moment we pass by Zaxbys she starts jumping for joy since she knows she is going to "camp." If your dog loves other dogs this is the place for them to be.

Ashley Koval

2020-05

The staff at Woofers are very professional, caring, and attentive to your pets. They have a huge play area for your dogs. In the play area there's a water spot for them to play in when it's hot out.Thank you Woofers for taking care of our babies while we are away!

Megan Miles

2019-05

A LITTLE FYI FOR THOSE OF YOU WHO MAY HAVE EVER BEEN INTERESTED IN USING WOOFERS GROOMING SERVICES:Highly disappointed and upset is an understatement! Spoke with a young lady on Thurs 5/2/19 in reference to pricing and the vaccines needed for my dog to get a full groom. She told me it would be $65 and that he would need the Dhhp, Rabies and Bordetella shots. I asked her if there was a waiting period for an animal to be groomed after having their shots and she said no. I asked her if I took him Saturday morning at 10am to the Caravan to get his shots done could they work him in. She asked me if that was the earliest times the caravan had, I told her it was. She then put me on hold and came back to the phone and said...If I could have my dog there by 11:00am they could go ahead and take him but that if I was going to be later then 11am I would need to call them. She then told me that I would get a reminder call the day before. I did indeed get a reminder call and after reviewing the voicemail Raven is the young lady I spoke with. On Saturday morning day of the appointment (Today) I called Woofers BEFORE 11am due to my GPS routing me in the wrong direction. What sounded like a middle aged lady picked up the phone and when I explained that I was having a hard time locating them for my appt she explained drop off was at 9am. I then told her of my conversation that I had with the lady on Thursday she again stated drop off was at 9am but she would go check with the groomer. After returning to the phone she again said the drop off was 9am and they can't fit him in today. I got up this morning took my dog to have the shots that most other groomers do not even request and even after I told her of my conversation with one of their employees they still did not try to do right. I'm highly HIGHLY upset with their lack of professionalism! Thursday when I called the lady should HAVE NEVER told me it would be ok to bring him at 11am if they were not going to stand by that decision! I WILL NEVER use their services and had they of done right they would have had a loyal customer. Again, HIGHLY disappointed

Megan Alyssa

2023-07

My dog wasn’t acclimated to dogs or strangers and since coming to Woofers, she is a lot more social and I love it

Ronnie Williams

2018-05

Took my Cockapoo on 4/5/18 for a haircut, only took 3 hrs and she looks great, also price was reasonable. Everyone was very friendly, she will diffidently be back. Thank you Woofers

Stephanie Williams

2022-05

Hey my poodle groomed with Miss johnny and sheets the best. She's patience, and always does a fantastic job. The staff is amazing as well

Mike Meggs

2018-05

We have just had our dog, FooFoo,groomed and she looks great ! We have used other places (a national chain) and were not happy. Woofers does a great job and I would highly recommend them.

Niki Harris

2018-05

I was using Woofers, but their manager was extremely unprofessional and rude to me yesterday when I went to pick up the dogs. I had always asked that since I didn’t know what time I would get back from my motility clinic in Wake Forest due to a very serious medical problem requiring specialized care since visits can be kind of long and you never know what the results would be as far as further treatment with her staff and never had a problem before and they said it would be fine this time, too. So I got back yesterday and went to pick them up. When the front desk staff lady, who has always been pleasant, called her and told her Cappy and Quincy were ready to go, I hear her say into the phone, in an irritated voice, “They’re supposed to be here until Friday.” I just was thinking how rude that was and it made things kind of awkward as we waited and then she comes out and tells me next time, I need to let them know exactly or whatever because they lost $140 due to me picking them up yesterday rather than speaking privately with her staff to see if there might be a reason why. I called after leaving and found out this is the manager. It’s a shame because the rest of the people there are extremely nice, but this unprofessional, rude woman will never get any more of my business. When I tried to explain my situation, she immediately cut me off and would not let me explain, saying, “I understand.” No ma’am, if you can eat food and have the luxury of having your doctors near you certainly don’t understand.

Liz Stephens

2023-08

Always friendly and helpful staff. Dogs are always happy to go there and wore out from a fun day of playing

Steve Mangin

2024-02

Sebastian enjoys his stays at Woofers.