Tractor Supply Co.

Billie Williamson

2024-05

I called Tractor Supply today, and asked the salesman if he would check the SKU number of an item I was interested in purchasing. He politely asked me to please hold while he finished with the chicks. His name is Devonte and he works in the Florence TS. Devonte came back shortly and apologized for the hold. There was something so apologetic about his voice that I forgot the short wait time. Devonte looked up the item and then located it in the store. He said “I’ve got good news. I am looking at two items here in the store “. Devonte seemed as excited as I was to have found the item I was looking for. I appreciate Devonte’s assistance and I am so happy that Tractor Supply has Devonte as an employee such as he.

Dan Ladd

2023-12

I purchased a chicken feed from the Florence store, and when I poured it into my feed bucket, there was mold in the bag. I lost two bags of feed because I poured it on top of another bag. When I called the store, Steve answered, said he was the store manager, and his customer service skills are sorely lacking. When I tried to explain the situation to him, he kept talking over me and would not listen to my situation. I’m not lost the bag of feed that I bought from them that day but I lost a second bag because it was in the bucket I poured this bag into.I am thankful for the manager at the Darlington store. She was very helpful, even though she can’t replace the second ruined bag. She listened and apologized for my experience with Steve. I will take the bag back to her tomorrow. I will never do business with the Florence store again. If I can update this, I will add a picture tomorrow because it’s already loaded in the car after I had to scoop it all out of my bucket. Good customer service, by Steve, would have included replacing the other bag that I had also bought contractor supply just

Kimberly Lewis

2023-05

One can find just about anything here! The only store my grandson calls “an adventure “! The staff is helpful, friendly and available without hovering. Be it bird feeders, dog supplies, gifts and yes Tractors it’s all here. Well stocked and clean round up this store. I guess it is an Adventure. Easy Acess on Irby Street in Florence

Essie White

2023-05

Chris (Kris...? Lol) is the best. He needs his own store or promotion... I always see him there when I'm there working hard and kicking you know what. He's always friendly and he was very kind to my mother. Love the store and the staff.

William O'neil Broach

2023-05

TLDR: service was sort of bad & tool handle broke immediately when used.They have a lot of stock, but man it's hard getting help finding a sling blade (some call it a Kaiser blade) or a bush axe handle...They might just have been super busy, but when after I was told (not shown) where something should be and I came back to tell them I didn't see it... I sort of got an "eh... " response. Ladies with chickens and bird stuff was helpful though. I bought a new blade, that was actually $30 in a $17 box of tools though.. so I got that going for me.------The extremely cheap tool broke literally on my first swing trying to handle some mixed brush. The blade itself isn't bad, but the handle is maybe made of wood pulp. 😑 Ended up going to Agri South and buying a proper bush axe (right at like 70$? 💸).Morale is:You pay for what you buy. If it's a small job, then it might do it... But if you actually know how to resharpen it... go elsewhere.

Lehcar

2023-05

I was unfamiliar with the store so it took me awhile to find what I was looking for. No help, but that is understandable due to the time of year. Found my product and price. Checked out but didn't notice I was overcharged till I was out the door. Seems like they need to update their shelves to reflect the correct prices. I will likely go back but I'll definitely verify price before paying.

LEVONNE CRAWFORD

2018-05

The ppls was very professional from a Marine point but the company itself need to think about the ppls that service our Nation. Ya quick to say u support the military what wring with 10 percent off the prices. If Loew can do it why u can't I'm just saying.

Taylor Lee

2023-05

If I could do negative stars I would. The Employees are extremely rude and if you ask for help good luck cause they'll just look at you like you're crazy. I go to this tractor supply cause it's closer to my house and it's convenient to get my dogs food and other pet needs. But I would definitely avoid this tractor supply if I can and go to darlington.

Tanzania Cain

2023-05

Completely ignored by staff when trying to ask for assistance.wouldn’t even look or acknowledge me after I said “excuse me” 4 times upping my volume more and more each time. I frequented that place often to purchase dog food, and plant supplies. All it takes is one bad experience…I will NEVER patronize another TS store. Poor poor customer service and I’m sure if I was a white woman my experience would have been very different.

Jasmine Jennings

2023-05

Thought maybe I'd try out TS for competitive pricing though I usually shop local. Never again. Thanks to your rude, mansplaining manager, I will gladly pay a little extra elsewhere. Teach your team how to interact with other humans.

Susan Moore

2023-05

I call 10 times from 5 to 7 and never got anyone to answer the phone. If I didn’t need this Petsafe dog collar I would never go back in this store

Ernesto Argas

2022-05

very sad , there was a girl saing she was the manager all the times ,she was so rude sice a meet her and ask her for help,i ask her to be nice since i was just making a question, she said she was not able to help me! then she turn a little nicer but still never found my information on the computer or she didn want to so i walked awaywednesday 18 2021the cashier which was a man so friendly told meso sorry for the treatment and to wait on the real manager to speak about tha lady👎

Laura Hicks

2021-05

They always have great stock and the customer service is awesome there. Everyone is so helpful and friendly....they just need more people to apply for jobs there.

Flori Divvela

2022-05

I bought 4 Golden Comet Chicks in March, and the salesperson picked the chicks where it said "pullets." They were really big and fluffy. As they were growing, I was kind of doubtful whether they would be hens or roosters. I was hoping at least two of them will be hens!!! But to my great disappointment, all four of them are Roosters :( :(

Kaci Anderson

2020-05

Sad to say that they have replaced all the workers with new employees and I can PROMISE you I will never shop here ever again! "Bunny" referred to my TWO year old as an "animal" for trying to climb on the feed bags. I will make sure to reach out to Corporate about this and talk to their district manager Jason and Donnie the store manager.

Michael Williams

2019-05

An Employee there name Ron was extremely helpful in helping me figure out if the Carhartt work boots I was thinking of buying were actually waterproof (179$) and they were, I bought them, Thanks Ron

sterlin

2018-05

Bought a landscape rake a few months ago was using it for the 5th time and it broke in two. Has a sticker on it say satisfaction guaranteed means nothing. Took it back cashier said she can't do anything and when I walked away I could hear her talking about me to the next customers in line like I'm stupid and can't hear?

Chris Filyaw

2019-05

Some prices are higher than other places but most are really good deals. Staff is helpful for the most part. Sign up for the coupons to get better deals.

Pamela Major

2023-05

TERRIBLE...no good customer service at all. I'm cancelling my credit card never shopping there ever again

Eddie M

2019-05

Tractor Supply Co is my favorite go- to store for dog food and tools, and unique, farm related items. Even tho I'm a city guy, their niche selection of gear, tools, tractor related items, gardening, plumbing, welding, fencing, hardware and rough house clothing, shoes, boots, belts, and equestrian items are a great place for a do it yourself to stock up on all sorts of materials. I don't enjoy shopping, generally. BUT, at TSC, I'm in heaven and my dogs make me take them every few weeks for food treats and grooming items

Andrea Matthews

2021-05

Employees not familiar with store policies. I called to see if a return could be made under out situation, I was told yes. Drove ALL the way to the store only to have them tell me the return could not be made.

Chad Schroeder

2022-05

I was treated very rudely to night buy Terrence when he did not even care to talk to me an Stephanie was very rude with me also I've never been treated like this here ever an if it keeps on I will stop coming Feed has went up again from $13 to $15 for a bag of scratch yall are stupid if you pay it go to Bartletts

Charles McLeod

2023-05

Great place for getting pet supplies. Staff are friendly and very helpful.

Heather Hill

2020-05

Great prices on bulk dog food. This places has the cutest country decor also.They sell yard maintenance tools,supplies and associates are knowledgeable.

Ethan Flowes

2018-05

Chicks were cute and the lights in the light section were nice. The wrenches we were poking for where there which was good because we've been looking for them for a while.

Bill Cook

2019-05

We love this place this is where we get our chicken feed from and our baby chicks they are actually really extremely friendly we love them and manager there he's really nice

Chris Crawford

2019-05

Great staff one associate chris was extremely helpful he went above and beyond to help me he was very knowledgeable about the product they offer

Bryan Michaux

2020-05

Very interesting store. Staff was friendly. It was nice to just look around the store. Will be returning.

Mimi Taylor

2019-05

Associates were very helpful. Super fast checkout. Store was nice clean and in order.

Steven McAllister

2019-05

Great staff especially their store manager. I will be going out their on Saturday's to set up and try to sell some of my stuff