Pilot Travel Center

4.1 (2350)

3006 N Williston Rd, Florence, SC 29506
(843) 662-6972
locations.pilotflyingj.com

Claimed
Truck stop
Convenience store
Gas station

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Chris Hug

2024-05

Wendy's at the Pilot... Got a huge racist feel, just had the cashier totally snub us while getting our order. Was all buddy buddy and joking with the customer in front of us. Then we didn't get two words (the price and "lids", with a point.) amazing how he turned it on and off. Worst customer service.

Timothy Hillian

2024-03

This is without a doubt my favorite rest stop on the road. Every time I pull in the restrooms are clean. They have everything you need for a quick snack, a refuel, or just a break from the road. I can't say enough good things about it. Always five stars!

Cesar Zavala

2024-02

It’s moderately clean and the cashiers are nice. But the wait for a shower is unreal. It’s been an hour and I’m still waiting along with 5 other. Also overheard the cashier had my shower cancelled so I went up to the cashier to tell her that was my shower number and she put it back up. If I hadn’t been standing there and overhead that I would’ve had to wait even longer because i would be last on queue.

Joyce Clark

2024-05

Fueling up at the island and secondary pump #29 the pump handle came lose from the hose while pumping. Someone didnt do their job correctly...fuel everywhere! BE AWARE WHEN PUMPING FUEL DRIVERS!

John Yohan

2024-01

Inside a store was fine the clerk was professional was frustrating I had to go in to get a receipt to do my logs I wish they would stay on top of the paper and the Machines

Claudia Wright

2024-04

Pretty reliable for cleanliness. They USED to be known for affordable accessories like USB plugs with different price points like Best Buy online but not so much anymore.

Ryan P

2024-05

The staff are great helped with my purchase. Pizza was Top among all the pilot truckstops I've been too.

Demond Presley

2021-05

I enjoyed myself here. The ladies in Wendy’s were very helpful and Polite. Customer service was great on both sides Wendy’s and Pilot.

Luke Render

2024-02

Nice facility. Plent of parking. Bathrooms and coffee available. Self checkouts. Attendants were very helpful. Convenient location.

Careful Driver

2022-05

This is not currently a pilot. It's a construction zone in need of 10 janitorial staff and a few dumpsters to haul trash away. Wendy side is alright but otherwise just a truck stop shaped pile of trash.

Stefanie S

2024-04

No food. Empty pizza boxes on display in the hot food. Employee didn't want to check us out.

batya i

2024-04

Lots of empty parking spots that you can't stand in for more than 2 hours, not RV friendly

Robert Kirby

2019-05

Great place to stop and stretch after a long ride.The restrooms are always clean and well stocked.They have about any cold drink you could want. The coffee is always fresh and delicious.The fountain drink are a great value.They offer hot dogs and other fix yourself food. Even when it's crowded the lines move super fast.There is also a Wendys inside.It's usually busy but you get hot fresh food.Gas prices are cheap.

Pilot George

2024-05

Stop for fuel on May 6, 2024… Asked for a propane fill and they said their propane pump had been down for several weeks…Pumps are extremely slow.

T Fred

2020-05

Great gas station, clean restrooms, friendly service, and why I stopped at a Pilot gas station.

anri

2023-12

Many thanks to the pilot for providing overnight accommodations to truck drivers who transport various goods to all parts of the USA!!!

August Alcorn

2023-08

Called because I'm worried that I left my debit card there Monday and I'm now in New York, whoever answered the phone could not even be bothered to check because they're about to do shift change and said she'll have someone else look later and call me back. I am panicking about losing potentially $700 and they couldn't even be bothered to check real quick for me.

Robin Lewis

2022-05

We usually stop at this Pilot location in Florence SC when we are traveling. This time our visit was on Wednesday, June 30th 2021. We were quiet disappointed that the fountain drinks were not serving the drinks it was all carbon, then at the checkout counter only one register was open. Ive never seen a line so long in a convenient store. We will continue to stop here anf hope the store improves service.

813rmorgan3

2023-08

6:30 a.m Monday, walk in waiting on shower, young girl with dreads sees me waiting. I had to ask her to check on what's going on. She just goes and checks takes 5 min then casually walks past me making eye contact not saying anything. I said so what's going on and she just says he's on break and keeps walking. I had to say so what do I do now and she just casually says that's what I'm finding out now and keeps slowly walking way. They need to hire better people than this. How rude.

Stonacious stone (Stoni)

2023-05

Best pizza in Latta. Great snacks and drinks. Love the beer selection. Gas prices are good too

Verne J. Washington Sr

2020-05

Quick stop for gas! Very clean reststop

Sergio Azcona

2023-08

Omg. Most frustrating pilot ever was standing and waiting for more then 45 min for a shower. And and up front how long will it take no answer just wait for my turn with the only one waiting on one. Need better management this is unbelievable have people waiting just about a hour to shower

mie coe

2024-03

Refueled unleaded. Diesel here too. Friendly. No BRC

tonjya willis

2022-05

This is THE BEST truck stop ever. The people that work at this location are so friendly and helpful. They go out of their way to help people. Their shower facilities are immaculate and they have strong water pressure that stays hot 4 ever. Their store is kept so clean and comfortable and they have so much good food...good coffee. This place is definitely a great place to stop. Almost feels like a small town country store atmosphere in only the good ways but have the latest and greatest stuff!!

Tom M

2019-05

Nice clean bathrooms. It's a good pit stop.

Javier Albelo

2022-05

Never have I seen such a dirty Pilot! And i travel all the states! Wow. Go to Loves 29 mins away.

Kevin Glass

2023-07

We stopped at this Pilot because it has separate fuel pumps for RVs. It definitely makes it easier to navigate than regular pumps. Plus we saved an additional 10 cents per gallon by using the Pilot/Flying J app.

Steven N

2018-05

Bathroom are nice. Store prices are bad even by gas station standards.

Debra Dammeyer

2022-05

If I could give this station a minus star I would! Bathrooms were filthy. Pumps not working. No one attending the help button at the pump. Cashiers not informed. RV gas pumps not working. This stop took us an hour! my husband had to go in 4 times to see the cashier!

Metalhead Mike

2022-05

This place is just slightly better than a roadside rest stop.Barely any merchandise on the shelves, half of it is under construction with the Wendy's being completely shut down. The roller-grill is empty and hasn't been touched in days and the staff clearly has no concern about doing their jobs.Drivers would do a lot better going elsewhere.

Opening Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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