Black Jack Harley-Davidson

David Anderson

2024-05

I reached out to Jeremey to purchase my bike. From start to finish all of the dealership personnel were responsive and helpful on every aspect of my purchase. Wish all Harley dealerships were as top notch as Black Jack Harley is to their customers.

Kacheina Maynor

2024-03

We went in on Sunday to see if they had the bike we had in mind in store, unfortunately they didn’t but we had the absolute best salesmen working with us to make sure we got exactly what we wanted! After reaching out to a few different dealers, they finally came across the bike we wanted. They went and picked it up and here we are (Wednesday) with our beauty!! 💛 Big thanks to Dan & Hunter for helping us to the fullest with our purchase of a 2023 Street Glide Special we love it already!! Y’all definitely won’t regret visiting this dealer and letting them help y'all purchase your future bike!

Jacob Sanford

2023-11

The whole process from the initial phone call all the way through riding away on my 2023 Low Rider S was amazing! Jeremy was my sales rep. After calling 5 other Harley Dealerships, Jeremy was by far the best and easiest to talk to. Walked me through the whole process, talked numbers with me and was extremely professional. I got there to test drive it and immediately fell in love with the bike. How they keep the Low Rider S in stock is beyond me. It is a beast of a bike. Once I got back from the test ride, I had to take it home. And they make it a whole thing. They play music over the speakers and after you ring the bell everyone in the dealership comes to congratulate you and shake your hand. You then sign the board, take a picture and fill out the paperwork. They then take you around to all of the different departments (parts, services, clothing). Everyone was super friendly. My smile did not break from the time I pulled out of the dealership to when I got home two hours later. Highly recommend!! Thank you Jeremy!

James Hogan

2024-04

Staff was very helpful and very friendly. I personally had a great experience! Keep the shiny side up!

Emily Fraley

2024-04

This dealership has been the best that we’ve visited. We stopped in on the way home from a vacation and they worked hard to get us where we needed to be to ride off with what we wanted and answered all of our questions. We won’t be buying anywhere else! Jeremy, Lauren and Billy were awesome! We drive 2 hours just to work with them.

John Paterson

2024-03

Great place to visit. From the moment you walk in the door until the time you leave the staff are always friendly, courteous, and treat you like family. It doesn’t matter if you’re there to buy a bike, just looking for one of the awesome tee shirts, picking up some parts, or having your current bike serviced. Black Jack Harley is a larger store with the feel of one of the smaller ones. If you’re passing by, stop in, you won’t be disappointed.

Angelina Bopp

2024-04

Cheryl was great working with me! I may not have gotten approved for the bike i wanted yet but it was because i needed to build my credit with having no credit! Dan was amazing with Cheryl in explaining out how to get my credit to start having a history! Will be back a lot to see them!

Timothy Hillian

2024-04

Black Jack Harley-Davidson is the ultimate destination for motorcycle enthusiasts! Their showroom boasts a fantastic selection of bikes that cater to every rider's taste and preference. Whether you're a seasoned rider or a novice, you'll find the perfect ride to fuel your passion. The staff are knowledgeable, friendly, and eager to help you find the bike of your dreams. If you're in the market for a Harley-Davidson motorcycle, look no further than Black Jack. Five stars for their outstanding selection and service!

Eric Johnson

2024-04

Very awesome experience buying a new Harley with Jeremy and Jonathan helping me out! Highly recommend buying from these guys.

Russell Wall

2024-03

Just purchased my Second bike from Black Jack-Harley Davidson. Smooth process, courteous staff. Huge selection to choose from!

Krystal Jones

2024-03

My husband and I were just in Black Jack HD, And the customer service was awesome! We were greeted by several of the employees, and I was personally helped by a young lady, n I'm so sorry I didn't get her name. She has long dark blonde hair. She was at the cash register where the jewelry cases are. She was so sweet and so helpful. Great customer service!! I would love to have her come work in my store!And when I was leaving, she took the time to say "goodbye, Ms. Krystal " I was very impressed that she remembered my name, and used it so politely !Thank you for a truly wonderful shopping experience 💕

Mark Visconti

2024-04

We went in to purchase a bike today 120th and approached by salesman . The salesman was just doing what is expected but just wouldn’t leave us be when we mentioned we were going to look around a bit . Finally we had some breathing room then a saleswoman came up and mentioned that we can get in this starting in low 40s when they are originally 60s . Come on now this is March 2024 and it’s a 23 model . We all know pricing they are down to 32k give or take couple grand. We were going to make a cash offer but decided to leave way too much pressure getting ganged up on .

Shelby Mullen

2024-04

Cheryl was absolutely the best person to talk to about a motorcycle. Super knowledgeable and incredibly friendly, did her damnest to get me and my man a motorcycle. Can't wait for the warmth of summer to get riding!

Jenna McCormick

2024-03

They got us in and out quickly. Outstanding service! Atmosphere is very relaxed. Inside and outside are very clean and the employees are friendly.

jess currie 3rd

2023-07

Easy, and pleasant experience. Made me a priority from the time they answered the phone, until I rode out with my bike. The whole team is awesome. I highly recommend Black Jack Harley Davidson.

Asian Caucasian

2023-12

Had an amazing experience from start to finish. If you're interested in getting a Harley Davidson I would highly recommend this location.

Jason Thurmond

2023-12

In my opinion I would give -5 stars if I could, their service department is absolutely HORRIBLE and so is a few of their attitudes. I ordered a seat and didn’t like it so I tried to return the seat just for them to tell me there would be almost $100 restocking fee (after waiting almost a month for them to give me any information about what was happening with the seat) and I can only take it out in trade with a service that I did not want. Against my better judgement I went ahead and let them do the 20,000 mile service, then they added in something about the shifter needing fixed which was another $600 plus so at this point I have around $1200 all in. As soon as I got my bike back I noticed there was an oil spot wherever I parked it so I started putting cardboard under it in my shop to show them how bad it was leaking. They tried to tell me it was because it was a 2006 although it only had 18,000 miles at the time and never leaked a day in its life. They took it back in a few times to fix the leak each time they made it worse. Finally they gave up and told me they could not fix it and I would just have to live with a damaged bike that they caused and a I cannot ride because it leaks so bad. It slings oil on the back tire and up on my tour pack which is very unsafe. They tried to offer me less than half my money back and wanted me to sign paperwork accepting that. Of course I didn’t take the money or sign the paperwork. I asked the manager if this was your bike would you accept this and he said no so I said, why would you expect me to. He said someone higher up would give me a call and I have yet to get that call. In my opinion, stay far far away from the service department because they can’t even fix a little oil leak that they created. ABSOLUTELY PATHETIC!!

Christopher Collins

2024-04

This is a very good place to stop in. We do a lot of riding and it’s always on the way to stop by and take a look at the new inventory. Plus they have very good prices on clothing and accessories.

Craig Andrews

2024-04

I had a great experience with the Sale Rep Cheryl and she helped me buy my first and second bike there in a week! Greatest experience I've had!

Joe Corder

2023-05

This My Second Experience With Black Jack Harley Davidson...An Awesome Team an Family Friendly .. I Highly Recommend This Dealership an Team On Everyone's New Experience... Thank You Black Jack Harley Davidson For Making Dreams Come True.... Joe 😎

Teresa D Smith

2020-05

Wow!!! Lots to see, have seating to rest as others shop, coffee bar, something for your everything, staff more than helpful and just so nice...definitely a plus to go here and have a look see...Motorcycles Aglore, just so nice of a place to visit, go when you have plenty of time to shop and see all!!! Sunday's 5pm is closing time...look on their website for weekday hours ...May your time Spent here bring you happiness as it did us...The SmithClan

AIRBORNE BAMF

2023-05

I traveled to two other Harley Dealerships looking for a specific bike. Zero customer service at the first. The second one I took my old bike in asking for an estimate of repairs and a few upgrades…zero work performed but got a $250 bill for the estimate after waiting over a week for an appointment.On a whim I drove up to Florence, I was greeted immediately, the sales staff listened to me and what I wanted, the service staff found the add-ons I wanted and I walked out the same day with a 22 Street Glide ST.You will forever have my business and will be the only dealer I recommend in the SC area.Thank you for treating me like a customer and working working with me to trade in my baby for the last 7 years, and building the new bike how I wanted it and not was “available right now”.

Alex Gilliard

2023-05

I can’t say enough about the team at Blackjack’s, people say all the time that people make them feel like family but when you have people that make you feel like you have known them for ever it is a different story. Everyone from all the different departments have called and checked on me since the purchase and I mean we have normal conversations not just making you feel like a sale or a number. I will never go anywhere else. I want to thank Ray, Dan, Billy, Kelvin, Alexa, Bailey and Jeremy man I know I’m missing some but you guys are amazing and thank you so much for taking care of me.

Charles Walker

2024-04

This place is a rip-off and only out to make money!! No consideration for customer satisfaction!! Tried to sell me a used bike at a new price !! I would not recommend this establishment!!

Dwayne Harness

2023-10

Made my first trip to Blackjack Harley Davidson today, and I was very impressed with the bikes they have, as well as the clothing and gear.Very well maintained store and the staff are the friendliest group of people I’ve seen in a long time in a retail setting.I rode up from Columbia to get a specific shirt, I think it was one that was made for their anniversary, and as my luck goes they were sold out in my size. But thanks to Sheri the Marketing Manager, when I left I had a hoodie with the same logo on it. She is amazing. Also John in sales is the nicest salesman I’ve ever talked too. Very knowledgeable about his products. It was a pleasure to talk with him as well. I really enjoyed the ride to Blackjack’s and enjoyed the visit even more. Blackjack Harley Davidson is the best!

Joie Dozpat

2021-05

Amazing selection of bikes! So much to see with shirts, jewelry and more. Easy on and off the highway. I HIGHLY recommend these incredibly friendly folks to you. LOVED IT!

Rebecca Brooks

2023-05

My SO was so pleased with the service he received from Seth and the Black Jack team during his first Harley purchase. Thank you for making him so happy!

Patrik “Pädu” Schneider

2020-05

Never thought about an HD, even less about a trike! Well, we'll rethink! No second first impression! The staff is amazing, the location is just great, buy a bike and you'll know why! Absolutely top! We'll be back!

Deborah Nodrick

2024-05

Ava went above and beyond to find the T-shirt I have been looking for. She is a huge asset to Black Jack.

Teresa Lewis

2022-05

The only dealership worth the going to! Great service all around and they treat you like family where as a lot of dealerships look at you and only see $$$ signs. Thank you Taye, David and Bailey for the great service and attention to details!