Edisto Ace Hardware

Darin Moretz

2024-02

Staying at the State Park on the island. Needed a small plumbing part for a burst water pipe. Very helpful staff, both on the floor and the cashier. Also, reasonably priced.

John Butler

2023-09

Ace is the place. Esp. When there is no other real option. Lol. But very friendly folks hunt you down to help you. You know, at minimum, which row to go down, as you're walking in the door with a nice greeting. They even call out a few folks' names as they walk in the door. Stuff is in order organized. There are plenty of options. I'm so glad I don't have to drive 50 min. To Charleston.Folks keep mouthing off because of returns, follow directions. It's lovely how the world will work for you.Everything is back to normal. Shelving is stocked. No mask. You could forget the pandemic ever happened.

Anita Simmons

2023-06

Helpful service, were able to put together a fix for the broken tip of a walking pole. Ingenuity at it's finest. Anything you would need to fix anything in your home or garden. A nice selection of gifts and home accessories.

Robert Mueller

2023-05

This location could use a serious remodel, but the associates are friendly and know their stuff. While the aisles are so small only 1 person can go up & down one at a time, they have a wide selection to choose from. They are perfectly located for all your beach home repair needs. They are also the only place, so it’s good they are a good place to shop. They sell propane and the have a Rug Doctor rental area.

Darren R

2023-08

They have more items then expected. They have bedding to cookware to beach items to full hardware selection.Staff is great and helpful.

Mulberry HollowGardens

2023-05

Even though Ace is a chain I love to visit any local hardware store when I am visiting a new place. Edisto Beach is very lucky to have such a large and well stocked Ace. We live in rural Georgia and our Ace is 1/4 the size of this Ace. I went in to get 3 hose clamps. Big size range. In regards to two negative reviews on return policy and quality of sun canopy people need to take more time to examine a product before you buy it and find out what the return policy is before buying. I don’t have a lot of patience with non mechanical people or people that cheap out on a product and then expect it to preform like a better made product. Also, if you wait until you get to the beach to buy a sun shade that’s poor planning. I went to several stores before we left and examined several sizes and brands. If you take the time to research a product and know what you want before you impulse buy you will rarely have to return stuff.

Austin Gause

2023-05

Purchased a 58$ beach umbrella, had it on the beach for ten minutes before the wind snapped the aluminum frame in half…obviously it was very cheaply made. I returned to the store to see if I could exchange it, the cashier told me that, “I should have thought about that before I put the umbrella up in windy conditions” and would not let me exchange or return it. I’d recommend buying beach stuff elsewhere.

Tom Collins

2023-06

Not bad pricing consists on the island. Cheaper then the other building supply place on a lot of things. Great service

Jean Tengram

2023-10

Didn’t have what I needed smells strongly of fertilizer and has no public rest room

Nathan Moss

2023-05

Absolute worst customer service experience of my entire life. And that’s not an exaggeration. I purchased a Shibumi Sun Shade (a $250 tent). After using the product and not being satisfied with its function, I tried to return it (only 6 hours after my purchase of the product) and was met with two very unprofessional, rude, hateful employees that decided that I needed a lecture on their no-return policy. I accepted graciously and left. I reached out to the manufacturer who promptly asked me to return to the store and they would accept the return. When I came back, my family and I were again verbally attacked by this staff even though they had the MANUFACTURER of the product on the phone telling them they would reimburse them with a new product if they would accept my refund. Kathy was screaming at the owner of Shibumi on the phone and told him it was too inconvenient for her to go to the post office and return this item. The employees started yelling at my family and threatening to call the police if we didn’t leave. I understand that they have a policy, but being treated like human trash is unacceptable. Especially when you have someone on the phone telling you they will send you another product.

R. Cox

2023-05

Edisto Islands only legit hardware store, in my humble opinion. This store is well stocked and generally has everything I need to maintain my property. Great staff too.

Shawn McDonald

2023-05

Mike was Extremely helpful today while I was trying to find an inexpensive carpet knife. While I was looking at a very expensive knife, Mike showed me an easier knife to work with. He asked me why I didn't get the one lower to the floor.I told Mike I have sciatica with a bulging disc and herniated disks so bending down just Ain't gonna happen! I'm really glad he was there to help.I Definitely Recommend Edisto Ace Hardware for all your needs and Great, Professional Service!!

Battman B

2022-05

They don't give a hoot. Needed a breaker, got there two minutes before closing. Lady at door, we closed. I have a rental house with no power in bathroom, just need one breaker. She said " we are closed". Great local place that just does not care. Customer service gets a -1. Sorry. Truth hurts sometimes.

J Howard

2020-05

Great store to have on the island for locals and for the tourist that come and visit our lovely island and beach. Prices are fair just as any other hardware store. They don't carry lumber but they do control the storage place right next store which also goes for fair prices. The owner is a really good guy and has been a local for along time, even saw me grow up and know my parents really well. Check it out!!!! Thanks

Anthony LaPointe

2021-05

Honestly I’m leaving this review because at this point I’ve received no help. I purchased a chair from this location a few months back when visiting and specifically asked if the chair was returnable to another location (in case we don’t use it) the clerk said yes and ace hardware will accept the return.Fast forward to now and I have tried with a receipt to return the chair and since our ace is a separate franchise they will not accept the returnI called corporate and they basically play games with me and act like they’re gonna handle it then just never call me back. This is poor service so that’s why I’m giving you guys a 1 star. Honestly I hope you call me and make it right which then I will gladly change my review. I just want my money back like I deserve the chair still has the tags on it.

Jason Mclaughlin

2023-05

Awesome place to find anything. It's like it was where back in the 70's-80"s where owners cared about there customers. A plus is they sell fishing licenses...

Corbin & Emily Moss

2023-05

Kathy at this location was an absolute nightmare. She was very unprofessional and does not need to be in the customer service industry. She was rude from the moment we walked in & when we tried to return an item, she became irate. She must live a sad miserable life to treat her customers with such disrespect. I will NEVER visit this location again. Ace hardware should be more cautious about the people they employ. I am very disappointed!

Dylan Keenan

2023-05

The bicycle pump I purchased off the shelf for $15 did not get one bicycle tire filled before it fell apart. Go spend $35 at one of the bicycle rental places at the beach.

Scott Manchester

2023-05

Ace hardware on Trolley rd. probably lied to me and said DNR website was down and was rude. This buisness location and the guy selling us fishing licenses for 2 german friends of mine were absolutely great. I can't say how important this was with the situation. Thanks for everything.. I know y'all don't make any money off the sale, but the southern hospitality will be remembered by me. I'm only sorry I don't remeber his name.

jack mcmakin

2022-05

Very disappointed in the rudeness of the cashier last Saturday afternoon when we walked in the store. She would not look up when I asked her a question then very rude when I asked where the restroom was and cut me off. Walked out and will not be back after that experience will spend my money where they care about the customers.

Missy Miller

2023-05

Friendly staff very welcoming. You have to come here prices re great as well.

Carl Corning

2022-05

Nice hardware store with a great selection of items. People working were friendly and helpful. I bought a knife for opening oysters! Just what I needed!

Scott Brown

2022-05

Tryed to return any item today and was told that no returns were allowed from aisle 18? Employees stated they were 4 employees short and did not have the staff to restock. She was very rude and unconcerned. Very poor customer service.

B H

2022-05

Very small.Hard to find anywhere to eat for my Wifes Celiac disease .Visited a ice cream shop.We mise the Friendly people who want to help us.My wife asked 3 kids and had no idea!You have Gluten Free Ice cream?The one said right away no.I said that's strange...We lived in Dallas Texas home of Blue Bell and many flavors are GF!People are willing to help.My wife said we went n saw n we won't be back!

Sidney Phillips

2021-05

Is it really necassary to yell at me from half way on the other side of the store that I have to have a mask on to be in the store? I'm sorry my 2 year old distracted me before I got to put it on but I don't need yelled at by a employee infront of the rest of the customers!! I was still standing by the door entrance !! So unprofessional. Would give a 0 star if possible because that was uncalled for. Good thing I didn't have a medical problem preventing me from wearing a mask !

Marilyn D.

2019-05

All the folks here are friendly and helpful. I was trying to buy dried corn to feed the deer on the island but it only came in 50 pound bags. The deer are plentiful but they are very skinny.

Tammy

2019-05

Always great customer service. They will have the darndest things! My husband loves to go to the Ace. Besides, we had much rather spend money on the island instead of driving off and buying things elsewhere. We want to see our "economy" here on Edisto Island continue to stay in the black. It only makes sense- you live here- you buy here! ❤

duane reese

2023-05

This location harbors a couple of rude cashiers...I honestly don't like shopping here because I obsevered how other patrons are treated...Poor attitudes and general sense of bigotry if you are non white.

Brittany Fairman

2023-05

We drove up to the store at 4:55 and she already had the doors locked and waved us on even though we needed propane tanks filled and everyone else has been out

Elisabeth Braeuner

2022-05

The quality of the cookware set I purchased a couple of weeks ago is totally unacceptable because the inside coating is already coming off. I am using wooden spoons only. Very disappointing.