Ace Hardware of Dillon

Wayne Owens

2024-04

They have always had what I was looking for. Great place.

Priscilla Hardwick

2023-11

Great service. I was directed to exactly what I needed and given the cautions for each ad they were concerned about my infant grandchild and furbabies!With great service I've become a loyal customer!

Jose Garcia

2024-01

Absolutely a great family like owned businesses. A pleasure to shop here.

Larry Contero

2023-05

Very helpful and friendly people. Always take my equipment there for repair. Vary affordable, and the mechanic Brandon is awesome. Would recommend them to anyone.

Darren Spears

2023-05

You didn't forget about ACE did you? I didn't! I've been to this location a few times since moving just outside of town a month ago. They have a wide variety of products and a dedicated professional staff to tackle your questions. There's no hunting for an associate to ask questions like in the big box stores. You know the ones. The staff asks you what they can help with. In today's climate of anemic customer service, this ACE location is on point. Thank you guys for all your help.

K. Love

2023-05

They always go out of their way to help you and explain how to do a job, give you all the shortcuts. Great Family owned Business!!! Hats off Arthur and Rhett!!! 5 🤩

Rachel Jones

2023-05

This is one of the best places to go for your hardware needs. They have really reasonable prices. Best of All, the staff is very helpful and they treat you like family. It's a great experience!

DanaRae Locklear-Myers

2023-09

Been a staple of main st Dillon for a very long. Always friendly, helpful and respectful service.

Jeff B

2023-05

Needed some discontinued brackets they had. Traveled 35 min to get here got what I needed and a few other things , happy with my visit all arround.

Sandy Shooter

2024-04

Doesn't have what they say they do

Lisa McDowell

2023-05

Great nice friendly folks. Those guys will help you get all the right parts . I can't complain they just helped me and Ken even got me a stool to sit on .

Tim Lewis

2021-05

I have dealt with this location several times and have had great experiences but today I am thoroughly disappointed Two ladies that answered the phone had very rude customer service leaving me on hold for 11 minutes with no explanation I hung up called back and was left on hold for 23 minutes this time I asked are they really busy and she said what do you think that's why you are on hold and placed me on hold again this is terrible behavior from someone that is supposed to offer customer service not employee attitude towards the customer I was polite but very disturbed by this treatment. NEVER will I shop or recommend this place to anyone.

Diane Lewis

2023-05

The employees are very helpful and friendly. Always have what I'm looking for

Colleen Bowering

2023-05

Such awesome help! 3 men just helping us try to find a small part for our camper!

Allen SerenityFarms (Serenity Farms)

2021-05

Excellent customer service. Knowledgeable, adept staff and a very large variety of everything lawn-garden-home to commercial mower to many other items.Fuel powered Chain saws to weedeaters to blowers to everything battery powered too.If you have a need, a repair, thinking of commercial lawn care, or replacement /upgrade to your home/property, this is a one stop store for you.

Carlos Trejo

2023-05

Amazing service and great people. Ask for Ken Hayes for the best help you could ever ask for!

SoReal 24/7

2019-05

Will never shop there again!!! Let me just start by introducing myself. I am a 28 year old black female and I drive trucks (18 wheelers). It’s bad enough the trucking industry is a “man’s world” and women either get commended for being behind the wheel of a big rig or either frowned upon from those who feel like we are stealing their territory. ANYWAY, I went into this Ace Hardware store in Dillon, South Carolina to purchase two keys for my Volvo Semi truck. There was an older white gentleman in front of me and the white lady behind the desk was just all smiles and engaging in conversation with him whilst finishing up his transaction. I grabbed a keychain off the rack behind me and when I turned around, this lady and I made eye contact and I smiled at her as to say, “hello”. She just looked me up and down in utter disgust and looked away. I just said, “wow”, to myself and tried to brush it off as to her having a rough day (I know because I’ve worked customer service jobs before). So, after the gentleman in front of me left, I approached the counter and she didn’t even greet me. She just looked at me so I said, “Hello, ma’am. May I please have two keys made for my Volvo truck.” She rolls her eyes and says, “I come in and the first thing I gotta do is make some keys.” She then storms off and grabs a binder and puts it on the counter with “attitude” and shakes her head and says, “You gotta tell me the model of it. There’s all kinds of different models of a Volvo truck.” Yes, she was correct and I didn’t argue with that. The fact of the matter is that she gave me such disrespect before I was even at the counter. So I said, “You know what, I’ll just come back. Give me my key back.” She placed the key in my hand and I walked out leaving that keychain I had picked up on the counter. I wasn’t about to give her my money. I cursed amongst myself because I was really infuriated and I heard the woman say, “Ma’am”, as to call me back to ring up that keychain. I went to my car and was about to leave but I just felt the need to go back and confront her. I didn’t want to do it while there were other guest behind me, but at that point, I didn’t care. I went back in there and this time there was a black gentleman in front of me. She finished the transaction with him and when she saw the fury on my face, she forced a smile on her face and told him, “Have a nice day”. So, he left, and I came to the counter and I said, “Look, I greeted you with a smile and asked you kindly to make two keys for me and you roll your eyes at me, shake your head, look at me with disgust and THEN you have a problem with making the keys??? That’s what you’re SUPPOSED TO DO!!! THAT’S YOUR JOB!!! It doesn’t even take long to make a key!!!! I gave you respect and you should have returned it!! That’s not proper customer service. I don’t care who wronged you and what color they were, but that doesn’t have anything to do with me. That’s not fair to me and I see the way you treat people of color and you are a RACIST!!!” She says, “Wait, will you just let me explain?” I said, “No, there’s no justification for the way your treated me. I didn’t do anything to you but be nice, but that’s okay, I should’ve known you people were racist the last time I came in.” Yes, I was there about 6 weeks ago to get some other keys made and got the same “cold shoulder” treatment from her and another young white lady, but it wasn’t as bad and direct. Like I said, I just brushed it off as them being busy and I know the stresses of customer service. But, this time it really hit the fan and I would never, ever recommend their services. This happened 8 months ago but it still bothers me to this day every time I ride past there. I hope those people get the karma they deserve.

noob Chiro

2022-05

Rhett Thompkins and his staff always go above and beyond to help out the customer. Never a bad experience. Awesome location!

Sarah Spivey

2023-09

Always a friendly place to go and always helpful

Audrey Ford

2021-05

Tony was very helpful and had me laughing the entire time..He mixed my paint perfectly and it was beautiful!!!.Didnt catch the cashiers name but she was very pleasant..Thanks guys!!!.I will be shopping there more often!!!..Wonderful experience

Karen Lombardi

2021-05

It was like walking back into my childhood; Stiles Ace Hardware in Muscatine, IA, 197? So cool. Also clean and stocked to the ceiling. Friendly and helpful staff. What a little gem we stumbled upon in Dillion,SC

Terri Freelove

2019-05

Great store to get ur hardware needs. Very friendly and helpful staff. They go out of their way to make sure they get u what u need. Definitely recommend.

H Nack

2021-05

The Ace Hardware store in Dillon is fantastic! My daughter and I went in looking for Clemson gifts for a friend of ours, they had a nice variety, lots of neat bird houses.

Rose Mitchell

2022-05

Floor clerk was friendly, nice and very helpful. Lady cashier was hostile, abrupt and had the personality of a flea.

liston rowell

2022-05

Wonderful place well stocked great prices and the people there will do all they can to help you

Robert Lee

2023-05

Excellent service and friendly sales people...always has exactly what I'm looking for and they service equipment

David Cook

2021-05

The people there were really nice and very helpful. That's where I'll be going for all my electrical and plumbing needs. Thank ya'll so much.

Mark Smith

2019-05

These guys are awesome. Knowledgeable staff. I'm a contractor, and these guys helped me in a couple of tough situations. Great staff.

Catherine Wilson's

2021-05

They usually very helpful, friendly. Just didn't have what I needed at the time.

B NEASBITT

2020-05

Such a wonderful experience! Personable customer service! Thank you guys again! Stay safe through the storm..