4.5 (711)
1411 Folly Rd Ste 100, Charleston, SC 29412
(843) 762-5570
publix.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James McCallum
2024-05
Best art gallery on James Island. Largely features pop art in the style of Andy Warhol, but also has an increasing amount of international art. Thankfully, most of the works are both for sale and affordable.
Melissa Miller
2024-04
I usually have a really decent experience when I travel to this location closest to my home. However, today I went to check out and the cashier ask me to step over to another line (mind you two other people were behind me that didn’t receive the same request). Also, the cashier didn’t turn her light off so I continued to check out. She overstuffed my items into two bags on purpose and was very rude in tone. I am glad you all are having a hiring event because Brenda shouldn’t be able to pick and choose who she gives great service to. This is especially not a great idea when survey info is listed on receipt. I will not enter her line again. All of your customers pay not just her preference. If you need a friendly cashier let me know.
Brent McClaine
2024-04
I had a bad experience at Publix River land Market. I ordered 2 subs online to be ready at 1005. I arrived at 1015 and saw our subs on tray but not prepared. We did our shopping for 20 more minutes an subs still not ready. I waited in line behind one person and told her that is our subs she started after she served customer ahead of me. I then waited there for 15 more minutes while she made 2 more subs for the people behind me. I kindly asked her to cancel my order and she looked at me confused/lost. Was a regular but done with there. Don't order subs from there.
Jordan Yoshimine
2022-05
Publix is always so clean and bright and organized. Staff was refreshingly friendly at checkout. Vision helped us both visits and is a extra friendly employee. Being from out of state, the only thing that was shocking the prices. Maybe they were extra high as we were in a resort area, but it still seemed high. Other than that fantastic store.
Arthur Alexander
2022-05
I’m not from Charleston, and it was my first time going to a Publix location. I had a great impression when it comes to organization and staff —everyone is super solicit and willing to walk many aisles to show you a specific product. I do think prices are bit high in comparison to other grocery stores, but in this case, you really get what you’re paying for.
Sierra Morrison
2023-12
I love Publix but man I have to say… this deli is something else. The people working in the deli act like you’re speaking a different language when you order something straight off of their menu. They’ll just stare at you like they’ve never heard of a turkey sub before 😭 they also all act like you’ve ruined their day because you’re ordering a sandwich. Every. Single. Time.
Deron Smithwick
2023-10
Stopped at this Publix on our way from Folly Beach to pick up a few items. The is nice big store with a great selection.
J.C. Lochan
2024-02
Your average Publix, a good variety of groceries, fresh baked goods, and a deli. The place is always clean and the staff are usually available to help you with anything.
Al Holbear
2023-10
Slow Tuesday afternoon so, I figured the sub bar shouldn’t be a long experience. The girl working the sub bar was trying her best but, the fellow staff and management didn’t seem to care that a long line was forming. The manger slowly walked back and forth with no acknowledgement of the situation or willingness to help his team. Very disappointed with this experience left with no sub and an empty stomach.
David Schuller
2024-04
I like Publix . My go to place when I need a few items to make it through the week.Stores are always clean and well stocked.
Erica Hartenstein
2024-03
Publix is our go to anywhere we visit. We went here three different times on our quick 2 day trip to James Island.
Adam Milyanovich
2024-05
It's Publix and the staff is always wonderful in my experiences.
Adam Barish
2023-11
Update. I wonder if Sundays are super busy. Sunday evening the shelves were kinda bare. No distilled water at all. Slim Pickens in a few spots.Well stocked, well lit, nice selection. Love Publix bakery rolls and breads.
Maria Cavros
2023-12
Very nice store to shop in!!I appreciated how clean and organized it was too.Staff was very friendly and helpful!
Cecily Burro
2023-10
Rude customer service in the deli line. They do not have a sign saying we're it begins,Clearly made food for an individual. While I was clearly the next person in line totally ignored and didn't get what I came. Therefore highly recommend do not come to this public's
Selwyn Bachan
2024-03
Excellent prices and the varieties are unsurpassed. I love this place!
Ali Taylor
2024-01
Service is ok. Love the self checkout. Deli is normally low stock,
Tamara López
2023-05
Love, love, love Publix. It truly is where “Shopping is a pleasure” staff is always cheerful and helpful
Kameron Mull
2023-05
Visited this store tonight around 8. I didn’t catch his name but the young man, with the piercings, in the deli department, was the absolute best! Even though he was super busy due to the fact that other employees were ignoring the customers, he managed to keep the most positive attitude. He made my day! Please give him a raise! He definitely deserves it!
Jennifer West Moore
2023-08
Such kind people! They went above and beyond to help my son pick out a birthday cake since we were from out of state. Store was so clean and prices were more than fair. I would love to have a grocery store like this near me!
Abbey Rich
2023-12
This is the worst Publix in Charleston. EVERY single time I go in there I have to go to food lion next door… which always has what they are missing. And I mean every single time. Tonight was the last time I ever go back to that place and waste my time
sally nelms
2023-09
I would like to give Kudos' to Ashley S., Manager, Charles C., Assistant Manager, Gentvella Y., Deli Cashier, and Avis, Casher. I lived in Jacksonville Florida over 20 years ago when Publix first opened. I continue to shop with them because of their products, and excellent customer service.Publix built its reputation on excellent customer service, owns reputation for cleanliness, fresh bread, fresh toppings for your subs, even being pleasant when they need to cut other deli meats, and cheeses of your choice. Publix shelves, are always so well stocked and organized. Love their buy 1 get 1 free sales, meat department with quality meat, friendly and agreeable. Bakery is like a candy store for a child, it has lots of choices, so fresh and delicious. Product so fresh, organized and variety to your hearts content. Seafood fresh, reasonably priced, and large selection. Pharmacy helpful and pleasant.I wanted to bring my coworkers sandwiches to start the weekend shift. Publix was winding its day down, but Ashley went to the deli department, helped make the sandwiches! Charles, always so professional, never talks down to you, and informative, will even walk you to what you are looking for, helped with making this possible. Gentvella, went to slicing meat, and cheese, always with a smile, clarifying request. Avis so friendly and helpful making sure you found what you were looking for while shopping.My coworkers and I enjoyed the best, fresh, yummy subs, that nourished me through the end of my shift, and coworkers complementing the freshness of the subs and the wonderful bread.Thank you Ashley, Charles, Gentvella, and Avis for continuing to follow the great customer service that Publix was founded.."Where shopping is a pleasure!"
Bro. Stokes
2023-07
The deli section is absolutely fantastic (especially if you are in the area during your lunch break). Plus their selection of tea and lemonade is awesome.My favorite is the cracked pepper turkey on the brioche bun.
Marty Martin
2024-03
Publix customer service is all around great. Here, it's even better.
Jo Ellen Logan
2022-05
Grand opening dayA free Beef Gyro was Awesome.Very tasty, friendly crew with nice atmosphere
Tamara Lopez
2023-05
Mr. Matt and Mr. Charles were a big help in an easy and awesome shopping experience.
Draven Wraith
2023-05
I never had a bad experience at a Publix until today. An employee ignored us as we were YELLING to get her attention as she walked by. The cashier said one word and we had to bag our own groceries. One of the reason I was willing to pay the extra high prices was because of the service. I can't wait to get home to a Publix that cares about it's customers, this one gives you the Wal mart experience.
Richard B (RB29412)
2024-05
Very nice and clean even during hurricane preparations. Very nice Publix!
Kathleen John
2024-05
Clean store. Excellent pharmacy
Caleb Coker
2023-05
3rd time in two weeks trying to order one of the new vegetarian sub options from the deli. Every time I get told either “we don’t have the items to make it” or “I don’t know how to make that” with no solution offered other than “we can put veggies on bread.” Vegetarian options are already rare but it’s frustrating when they disappear because they “don’t sell well,” when in-fact the staff hasn’t been trained to make them or the store hasn’t been stocked with what they need to make it. Love shopping here otherwise but the lack of training at the deli is frustrating.
| Monday | 7 AM-10 PM |
|---|---|
| Tuesday | 7 AM-10 PM |
| Wednesday | 7 AM-10 PM |
| Thursday | 7 AM-10 PM |
| Friday | 7 AM-10 PM |
| Saturday | 7 AM-10 PM |
| Sunday | 7 AM-10 PM |
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