PetSmart

4.3 (1312)

7620 Rivers Ave #120B, Charleston, SC 29406
(843) 614-3692
petsmart.com

Claimed
Pet supply store
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

Juliana Moton

2024-05

Amanda was amazing and very knowledgeable. It only took 15 minutes to do trooper my cat. I was so pleased there need to be more places in Goose Creek, South Carolina and Charleston South Carolina to do cats also and not just dogs

Melissa Vessell

2024-05

I bought an item online that I had not seen in their stores everytime I looked. I finally saw it online, on sale, in stock, 20% off when ordered on line, and I used our Reward points. Our dog loves it! Big Win! Dog Cot.

Andrea Mejia

2024-03

Recently been bringing my pup to the grooming salon at this Petsmart, I really like the service. They have last minute openings and early mornings which works for my schedule. The groomers are all friendly and loving towards the dogs. My pup came out looking and smelling good, it’s a bit pricey but that’s a corporate thing.

Alfredo Certeza

2023-07

We switched over today at this Petsmart Location. We had to bring in our Rescue Pawpet Makahna for diagnostics for an emergency check -up. Dr. Reyes was the assigned Veterinarian for our Cat. We love the staff here and will have all our pawpets see Dr. Reyes and staff. 7/5/23 Took our rescue kitten Isa Lang'het for her 1st visit with Dr. Reyes. Me and my wife are very pleased with this Petsmart Location.

Jonathan Havird

2019-05

PetSmart is always a great visit at this location. Today I brought in JJ for a grooming and the staff was very welcoming and helpful. <Edit> Later that evening arriving to pick up JJ finding out the total before taxes was $75.00. When usually it's $50.00 was a rude surprise. Got charged an extra $25.00 for grinding his nails without being informed about the surcharge.

Cathleen Thomas

2019-05

A little pricier than other pet stores but unbelievable selection and variety! They have every type of feed for any pet and a ton of collar/leash/harness options for your dog. This location includes a groomer, a vet and dog training in store. They also have adorable guinea pigs and hamsters and a ton of fish! This location also has cats available for adoption from the SPCA. if you're looking for a specialty item, they will have it!

Sara Clubb

2022-05

Amy in grooming did such a great job with our miniature labradoodle! She did exactly what we wanted in the time frame that was initially given unlike other places we’ve been. We’ll be returning!

Patrice Mitchell

2021-05

Store is always nice and clean. I love that dog item are on one side of the store and cat items on the other. Ladies in the grooming area are very helpful.

Henri Allen

2024-04

We went in looking for a specific product and the manager Brittany and team member Trevor at the Rivers Ave store were so helpful and pleasant. Thanks, guys!!

Jackie Rivera

2020-05

Bought my two beautiful parakeets here with their cage and treats. Staff was very helpful and they honored competitor's coupons so made it a great experience. Will definitely be back!

Noe Bolanos

2023-11

I had appointment at 1:30 for bath and brush for panther I was a few minutes late but my wife called before to let them know as long as it's before 1:45 the 2 girls helping me were really nice and were about to take him in until the manager Francis denied all services and was really rude,managers should not be doing that and not be a manager,I think she doesn't like her job she should look for another job

linda peterson

2024-05

Very clean, not a lot of pets if your looking in the market but the stafe was very nice and they have so many pet supplies

DEE J HUSTLE

2023-12

The Customer service is very professional and knowledgeable. The sale associate educated me about what size and how many fish 🐠 needed for my 3 gallon aquarium and how to care for my pet 🐟🐟🐠 I had funThanks again PetSmart 😀

thamyres moreira

2019-05

I gave 1 star because I could not give 0.Today, 12/23, I went to PETSMART on Rivers Av and took my two dogs, a pug and a husk, as I done before. Usually, they give a bath and cut their nails. I left them at the store and went shopping around. What a surprise when after 20 minutes they called me and said the pug was ready! I went back, got my pug and the dog was wet and she was not completely clean. Her head was smelly, between her dirty skin, dirty ears and the nails was not cut. I complained about this and they took the dog back and I stayed there to watch. The girl started cutting the nails and I saw my dog ​​disappeared, trying to get out of there. Then, I saw blood dropping from her paws. She cut them too short and hurt her! I was furious. I got my dog ​​back and left. I cried because I felt that I was the one who supposed to protect my little girl and failed. My husk came back yet, not brushed and her nails trimmed. Took another hour to dry her.I hope PETSMART gets more professional workers as we paid for this service and are dealing with very precious treasures of people's lives.

Mariah Hilbourn

2024-04

got a bearded dragon ended up being sick brought back and jenn was amazing, helped ease all our worries and made sure to get our baby on the road to recovery.

Edgardo Pirela

2024-05

The people there are so nice, they help me a lot

Bridgette Donaldson (देवी ब्री - Devee Bree)

2023-05

Great location and quality products! They have kittens available for adoption as well as an emergency vet hospital inside.

Ronald Wood

2020-05

This is one of my favorite Places to go for pet supplies. The staff is usually very friendly and always helpful. They remember me and my pets when I check out and ask how everyone is doing just about every time. The fish collection here is decent. Summerville generally has more fish and supplies but I can’t help but to look when I’m here. We love PetSmart!

Steven Weiss

2024-04

I’ve always had great service and help whenever I go to Petsmart or to Banfield

Kambria Cavazos

2022-05

Another great trip! Got some cat food cat litter in a new scratchy post!!! All of which she loves! The store was clean ,well organised and helpful employees make everything run smoothly!

Tracy Meadows

2022-05

Always accommodating Chloe has been Cody's groomer for over 2 yrs now he always acts like a Drama King going in but she takes very good care of him and he always looks great Chloe knows what we both need We are team Chloe

Tee Tee

2023-11

Love the staff always spend too much money. But store is always clean and staff helpful and easy to find what you need.

Dan Anessi

2019-05

We brought our 2 dogs in for grooming. When we came to pick them up one had a black and bloody eye. They never said anything when they brought her out. When I confronted the Mang David Williams and asked to see camera footage he claimed the store did not have any camera's. The vet confirmed the injury was from some sort of contact. It did not just appear. They paid the vet bill of $89 and then said they would not groom our dogs anymore.Like would ever bring them back. Be very careful of this store. They are very dishonest.

Lee Goble

2024-01

Good selection but prices are higher than any other store, whether online or in store.

Faye Liner

2022-05

Taylor did a great groom for Bentley. We will return. Thank you!!!

Aarika Davis

2022-05

Amy, in Grooming does an AMAZING job for my puppers, Nora.She stated today that she saw my name and Nora's name come thru and instantly scooped it up because of how good Nora is. I love that for my sweet girl. Thank you sooooo much Amy for taking good care of my girl for me!!!

Hana Rose

2023-09

I get my dog groomed here once a month, and the people there, no matter who it is, are always super kind and caring! My dog loves them and comes home clean and happy every time!

lisa macha

2024-02

Friendly and helpful staff! Grooming department was great!!

Shirley Foiles

2024-04

Clean, friendly associates. Amazing shopping experience

Venus Silva Spoon Cafe

2019-05

My GG loves this place! They keep her healthy and nicely dressed.

Opening Hours

Monday 9 AM-9 PM
Tuesday 9 AM-9 PM
Wednesday 9 AM-9 PM
Thursday 9 AM-9 PM
Friday 9 AM-9 PM
Saturday 9 AM-9 PM
Sunday 10 AM-7 PM

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet