The Salvation Army Family Store & Donation Center

Jessica Williams

2024-04

Everytime I go to make a purchase I show my military id FIRST and they always forget to add my discount. Everytime, even with the store manager present. They dont have it set up in the register. If I go to the store on whiskey road it's already programmed for discounts. They have gotten better with organization, but their selection is few. This store is bigger, but not much to choose from.

Mandi Mayyhem

2021-05

Since the store has undergone new management, the merchandise is stocked. The atmosphere is welcoming. And the prices are more than fair. Tons of furniture and as it sales, new pieces are already in. Great shoe selection. Scrubs. Suits and always coveralls can be found. I love this store and I frequent it a couple of times a week.

moren miass

2022-05

The volunteers at both this location and the one on Whiskey Rd are pilfering the donations for themselves.They hide good things in a bag of so-so things they are "buying" for themselves and then just walk out with it.They also remove donations from the truck pickups before they are uploaded at the stores.Also, a few (3 or 4) of the volunteers (and employees) have an arrangement with a couple local antique dealers.When certain items the dealers want to buy cheap come in (nice furniture, antiques, nice art, gold/silver jewelry) the employees contact them and make a deal.(This has involved actual cash payments by dealers to employees before and may still)

Jennifer Carney

2022-05

Went today after a long time and this store has gone down hill. Very dark and absolutely filthy. It was so bad I didn't want to touch a thing and got out as quick as I could. It used to be an awesome thrift store.

Ali C

2023-10

Hit or miss on selection. Prices are okay. The store itself is pretty dirty.

stephanie thomas

2022-05

Jadeiah Connor made my day! She is such a sweet and helpful clerk!!! I look forward to returning to this store and want to let her know again just how fantastic she is.

Pamela Garrett

2023-10

Shopped hear quite often. The people working are always nice and helpful

Debra Guthrie

2020-05

The place is filthy. The prices are way too high. The are asking $50 for an end table that is not wood, has nickes and dings all over. If i managed this store it would not have opened today until it was cleaned up. The lighting it bad. Salvation Army should just give up, whatever they are doing is not working.

Jegles “jiggles” Lile

2020-05

Not much for sale here and the reason why may have to do with malfeasance or corruption.Quite egregiously, it seems that a small number of the same people get "first choice" on anything nice. The best furniture is ALWAYS sold to the same person (the store puts sold tags on furniture with buyer's name on it, so you can track this yourself).Also these "special buyers" appear to be exempt from the normal pickup policy for sold items. Instead of having to pick up their furniture in a day or two, it can sit there for weeks!!!SOMETHING SEEMS ROTTEN HERE.

Sharon Ferguson

2022-05

Very disappointed. They lost a good sale BECAUSE they don't deliver furniture anymore. Not everyone has a truck or access to one. Some of us are even old people and no way in the world of moving furniture..😡😡😡

Jennifer Easler

2022-05

Went in at 240...a guy rang a bell loudly saying closing in 10 minutes. Sign says close at 3. Felt rushed and not welcome. Will go elsewhere. Support the SPCA thrift store and others.

Adam Hovey

2019-05

Rude! It's one thing, to tell me that I need to put my water away, I don't have a problem with that, but what I do have a problem with, is When someone tells me that after I've already been there for a few minutes, and they're incredibly condescending to me. Rude, rude, rude. Don't waste your time and money here, go to either Christ Central, across the street, Catholic Social Services in Downtown Augusta, or go to ACTS.

Ashton Davenport

2022-05

Awful rude staff. Went in there at 5:45 and the sign on the door said they closed at 6 and the people working in there yelled we had 2 minutes left and the lady kicked us out the store at 5:48🙄

Aaron “Panndor”

2021-05

Decent selection, though more for clothes and furniture and the of knick knacks. Every now and again you'll find something quite unexpected and at a good price.

Jacob Huff

2021-05

Friendly and very helpful. I bought the biggest recliner couch they had and the guy there helped me get it in the back of my Sport Trac

Nikki Scott

2023-06

Great prices, friendly faces, & clean environment!

Tonya Holland

2020-05

Will not be going back into this store. Everytime I go into this store looking for furniture this guy name Sammy keeps telling me its sold or it just got sold. Plus the prices on their USED items are to high.

Kevin Reffitt

2019-05

I love going here. I don't mind at all wearing preowned clothes, and this particular store puts clean clothes out all the time.

cyndy wilson

2019-05

Don't always find what I am looking for but is still fun to go & look around. Prices are low.

Shea Clarke

2022-05

Great prices on gently used items. A lot to choose from.

Connie LeGrand

2019-05

The store is very cleans, the staff is friendly and the prices are very reasonable.

pam mcgee

2018-05

Store needs to be cleaned up. Products for sale are broken and alot of them are unusable. Sad testament to a business trying to help people.

Lisa Williams

2018-05

You can find some good stuff. Some things is priced to high for used stuff. But other things are at a fair price.

Kayla Barton

2022-05

Friendly staff, good prices, unique stuff!

Randall Robertson

2019-05

They have some really nice stuff at a really good price

Erin Kahn

2021-05

A great thrift spot with plus size clothing, sewing patterns, formal wear, furniture and more.

Angie Sanders

2021-05

Great store friendly service great prices

Tasha Chute

2018-05

Everyone is so nice and the prices are great! :)

Susan Ortiz

2023-05

No waiting in a long line, friendly staff

Debbie Hutter

2018-05

Prices have risen since new stores have been built .