4.4 (40)
251 Fairgrounds Rd, West Kingston, RI 02892
(401) 783-2266
arnoldlumber.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Scott Botelho
2024-01
Very disgruntled former driver. I started working for them in 2020 during Covid. The offer was medical Insurance, paid time off, 2 weeks vacation to start, 401K and PROFIT SHARING to be given in a check at the end of each year. My starting pay as a truck driver was $17.00 hour with overtime after 40 hours. They were understaffed and were at the highest volume for material delivery out of the 3 years I was there. During a 5 day week our hours were 50-55 week. Although the pay was low I accepted the job based on the other benefits they offered me. During that time my manager had over 40 years experience working every angle of the company. His leadership made it enjoyable and i went to work with pride. When he left for a different position the company went outside for new leadership. In November 2022 they hired a manager outside the industry who had no knowledge of lumber or driving. They turned their focus of what matters most into only caring about numbers and profits. This included turn around time, time to get to delivery, and time spent on delivery site which impacted customer service. They sat and watched you all day on GPS and monitors in the office.The pressure of hurrying led to mistakes which caused my relationship to end with them. I didn't get my pro-rated share of profit-sharing for the 9 months I worked for them this year nor did I get my full 2 weeks vacation pay, what was supposed to be given to me was now prorated all of a sudden. The backstabbing in dispatch and their cut throat attitude made it a miserable place to work.
Mariann Almonte
2023-05
Top notch company. Love the staff. Knowledgeable and extremely helpful. Can't say enough about the help they give and solutions to all our needs. My favorite part is they are always kind, and their service is always delivered with a huge smile... The staff is actually fun to work with. They also help the community. Family owned and operated. You can see the staff enjoy their jobs. A feel-good purchase even when it's an emergency. Who could ask for more than that?
Brian Wulff
2023-05
Great place to work. I was a delivery driver and in 42 years trucking experience it was hands down the best. Treated very well from top down and only left to move south. My thanks to all there for your friendship and the best of a sense of family.
Keith Borge
2023-05
I have worked with Arnold Lumber for a long time. They have a wide selection of products, a knowledgeable and friendly staff, and have a number of locations throughout the state, each with its own character. Different then a big box home improvement center in that you won't find everything under the sun, but if they don't carry it they can usually get it.
Chris Jastram
2023-05
Lumber yard and hardware store with contractor type stock (carpentry mostly but a good mix). Friendly helpful staff. Prices decent for area.
Thomas White
2023-05
Cannot say enough about this company. Had an issue with a project at my house and a structural beam. They were able to fix the issue by providing a new structural same day. Someone actually helped me while on their vacation! Thank you!!!!
Matt Giraitis
2018-05
As a local homeowner who occasionally needs some quality lumber, but doesn't own a truck or have time to shop in person, Arnold Lumber is the best. I've placed 6 orders with Arnold Lumber over the phone in the past few years and each time they have provided great quality lumber for my various projects around the house, like resurfacing my deck. Compared to places like Home Depot where lumber grade is low, Arnold is at least a grade above meaning less wasted wood if you need to avoid imperfections, knots, etc.Not only is the lumber very good quality, but next day delivery is free even on smaller orders. This is perfect for anyone in town who needs quality lumber delivered to their home.
Dan Dyer
2023-05
1st time customer, clean well stocked, employees very helpful, plenty of parking, will be back.
L Teel
2022-05
Great service while looking for decking and railing. Left with a bunch of sample and will be back to place our order.
Rob.ahern1985@gmail.com Ironhorse393
2021-05
It seems as though there is a communication breakdown between the office and the yard. The guys in the yard do their best trying to make sure everyone get
Ken Galyas
2022-05
Fantastic prices delivery and service the way it's should be.
John Faticanti
2022-05
Very professional staff and they go the extra mile to get what you need.
Keith Evans
2021-05
Knowledgeable salesmen.They don't have a sample window of the product line I was interested in.
KOMA
2021-05
Staff are very helpful and friendly. Excellent lumberyard with great people.
Kevin Fournier
2022-05
Pick up lumber for a job. Great help in the office and yard
Jimbo West
2022-05
Great staff and excellent product
David Graziano
2023-05
Superlative customer service.
Howard Bentley
2023-05
Great yard help
Camo TheWorld
2019-05
Great local place and local family.
Robert Monaco
2023-05
Bought Fence post.
Liquid Z
2017-05
Everything we ever need
Craig K
2019-05
No. Ñnbhhht I'm
Monday | 7 AM-4 PM |
---|---|
Tuesday | 7 AM-4 PM |
Wednesday | 7 AM-4 PM |
Thursday | 7 AM-4 PM |
Friday | 7 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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