4.2 (333)
2536 MacArthur Rd, Whitehall, PA 18052
(484) 820-1256
stores.partycity.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Georgine McKenzie
2023-08
Great selection. Ordered balloons in advance and pick up notifications were a nice surprise. Love when things are easy!
Bo Mo
2023-12
Very helpful, friendly staff, especially Cally, and tremendous variety.
Drew G
2022-05
Never had an issue until recently. Went last night to get balloons for my sons birthday and woke up and they were all on the ground. You could already notice they were filled low. Also, every single worker was talking Spanish even to customers that had no clue what they were saying. I’ll just continue to go to the dollar store where they actually do it right and the balloons are a fraction of the cost.
Batch Family
2021-05
The staff is always kind and helpful at checkout. They’re prices, overall are usually fair and their selection for party supplies is decent. I enjoy coming here with my kids in preparation for a birthday party or Halloween costumes.
TERRY DECAMP
2023-05
I love this place. Staff is friendly and the store is always clean and organized. I like to go there for inspiration. If you are looking for something that is hard to find, you can try there website ahead of time to see if it is in stock before you go to the store.
Afshin Oroojlooy
2020-05
Wooow, what ever color of what ever you want for party is there
Rhonda Roman
2023-05
Great staff! Helpful and friendly. Needed more of an item than they had at this location, Manager was able to get the quantity I needed.Thanks a bunch.
John C
2022-05
Went there to find a hard to find candy called Pez it's one of my son's favorites. Got a big huge bag for a small price. The employees were also very helpful and nice.
Ronn White
2023-05
Very helpful staff prices are decent found what we needed will go back and check out more of the store I just got a Christmas costume.
Debra S
2019-05
Worst customer service. The manager tabby was less than knowledgeable, had no resolutions other than offering to give us "our money back," which still left us with no product. That's NOT resolution in my book.The store advertises items they dont have, then blames it on computer errors. I had confirmation on a customized banner on Sunday and find out that following Thursday it will still not be available until Friday. I was happy to drive past 2 other locations because Brianna seemed helpful on the phone. But After this, I will never do business with this location again.
John C West Sr
2021-05
Ordered some things online and got a Notification by email that they received the order and it would be ready in about one hour!!! Waited for one hour and checked my email and still nothing that my order was ready,, went to the store and asked for my order and to come to find out my order was still on the printer and not touched,, I am really not pleased with this at all.
Melissa Johnson
2022-05
Well-stocked, friendly & helpful staff, but really expensive in comparison to other places selling the same items (especially online). I really like to shop "brick & mortar" stores but the dramatically over-pricing definitely deters me.
Cynthia Dominguez
2018-05
Jamie, is a wonderful sales associate. He was very helpful and nice. He went above and beyond to help find me something. I would definitely come back because of him! Keep up the good work
Ashley Karaca
2023-10
My daughter had so much fun there
Kelly Cavall
2020-05
Nice new store that is very spacious. Unfortunately, it seemed like they got a lot of their inventory wiped out over New Years and hadn't replaced it. Also, girls behind the counter were not very friendly or helpful.
super eagle1776
2020-05
Party City depending on what kind of Balloons and expensive but you can get Play text balloons and even my lower at times are cheap.I use I go there for the special T balloons like it was Ballantine day and I found a big heart with little heart candies on them candy hearts but with emoji sayings on them.She simply love that.The employees were friendly and knowledgeable.Also like going there for getting stuff for birthday parties an graduations, Halloween costumes, Any occasion that you could think of they have it there.
Cassi Marquez
2018-05
These people are beyond lazy! I honestly wouldn't hire these 3 morons who have no clue for what company they are working for. I had called to see if they had an item in stock and they said yes, checked google to see if it was in stock and it said yes. I went over a 20min ride for an urgent item i needed! and asking if they had the product and they didn't even bother to check for me! Basically they guessed or they didn't even know. Yet again i asked 2 females and 1 male.. and none of them tried to find nor give me options of what other items i could use. If they knew who i was then this situation would of turned around quickly. -Vetements
Stephanie Garcia
2019-05
Great store for 1 stop immediate needs but a bit over priced I have found items cheaper through other retailers such as Amazon and Walmart. Definitely utilize coupons! Other than that they do have a good variety of items.
Kim German
2019-05
Great selection of party supplies for almost any theme you can imagine. Great selection of Halloween costumes. They have a large variety of seasonal decorations too.
Steph Petko
2019-05
Went in for Peppa Pig gear for my little girls 3rd birthday. Only to find out they were out of helium. How in the world does a party supply store run out of helium. You would think they would offer a coupon or something off the order since I had to purchase a $35 helium tank....and the damn life size Peppa pig has a leak and lasted a day!! Definitely not returning.
Griffin P
2022-05
This is the worst party city I have been to, as a person who enjoys traveling to many party citys (I’ve been too all within 140 miles of my home) this has definitely been the worst in my opinion, apon showing up at 9:59 they told me that I had to leave, because they where closed. Even though the door said they closed at 10:00pm on Thursdays
Pam Schaffner
2023-05
The service was excellent from my purchases at the store to the delivery of balloons to my home. Party City you did great thank you.
Carrie Kearns
2022-05
Went last minute to get things for our new years get together and was surprised to find a decent selection left, can always count on party city when you procrastinate like I do, lol
Tara Gallo
2023-05
Fully stocked.we went on New Year’s Eve so it was quite busy!
Michael B.
2022-05
Walked in looking for a lot of things for my daughter 7th birthday . Scott the manager was extremely helpful . We will be coming back . Thanks Scott and Party City .
Stephen Hinkle
2017-05
There's a good selection of party supplies at reasonable prices. Balloons, costumes, napkins and plates, sports team merchandise. These are just a few things you can find here.
Mary Beth Gorton
2023-05
I received the most informed managerScott was so kind and incredibly helpfulLooking forward to my next visit
Debbie B.
2023-05
Good place to pick up party supplies...large inventory...
Kristina Rodriguez
2021-05
Just left the store with absolutely nothing because I waited in line at the front of the store for almost a good 20 minutes with my hands full while a woman was standing behind the counter to concerned with filling up some balloons than she was about assisting the check out line!!
Aaron McDuffie
2020-05
So far this store is amazing they just changed locations. This place has more space for more items. Same happy staff
| Monday | 10 AM-8 PM |
|---|---|
| Tuesday | 10 AM-8 PM |
| Wednesday | 10 AM-8 PM |
| Thursday | 10 AM-8 PM |
| Friday | 9 AM-9 PM |
| Saturday | 8 AM-8 PM |
| Sunday | 10 AM-6 PM |
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