Rite Aid

James Oswalt

2023-11

It is no wonder why they are closing so many stores. The service at the pharmacy is terrible. I tried to get an RSV vaccine. I was told that I needed an appointment. Went online to get an appointment at a few minutes after 1 pm. The next appointment was at 3 pm. Website said that walk-ins are welcome. Apparently, not in the Wellsboro Rite Aid.It's no wonder that Walgreens and CVS are eating their lunch.

lonnie campbell

2023-11

Walked in, in hopes of getting a flu shot, waited for about 10 min. behind a gentleman picking up a scrip.My turn, I tell the girl I’d like a flu shot, she tells me unfortunately due to the high volume they are only avail. by appointment because they are doing shots about every 20 min or so.A guy sitting in a chair chimes in and says thats funny, I been waiting almost an hour and a half for a 20min refill and no one had been in for a shot ?I dont know if this is correct, however, I go to the scheduler and look for an appt that works, it specifically says if you dont find one that works, to feel free to walk in for your vaccine ????No wonder they’re filing for bankruptcy.I rarely write reviews, its gotta be really good or really bad, guess which one.Last few prescriptions, they never have product, but you can go up the street to the grocery store….. have it every time.

Cindy Frost

2023-09

907 am. Cashier/Checkout not able to wait on us until the pharmacist " logs her in." Last time we were there, the lady who pulled our med bags sat on the floor, threw the bags on the floor, then picked them up OFF THE FLOOR and brought them to us. Very unprofessional and unsanitary

Amanda Rice

2023-05

I am completely disappointed with Rite Aid in Wellsboro.....my child is not well. I took her to the Dr who gave us Amoxicillin. Due to the demand, CVS does not have it. Weis and CVS in Mansfield is out as well. CVS called Rite Aid who stated they had the medication but refused to take the prescription verbally from the pharmacist. CVS faxed it as a stood there. I drove to RIte Aid, waited 20 minutes, and they stated they still did not have it said we should just go elsewhere. Ok, so I call CVS who stated this has been a continued problem and apologized and called walmart who fortunately had it, took the script verbally and had it ready when I got there 20 minutes later.I am not sure what the problem is with Rite Aid but my child should not have to be hauled around feeling miserable and sleeping on the floor with her blanket while waiting because you choose to be disrespectful!

Dick Keaton

2023-05

Everytime that I have been to this Rite Aid the people could not have been friendler. All employes would get a A+ for their actions. The only thing is that two employes isn't enough for this store I let the phone ring for almost a full hour. At the very least there will be some customers that will find another Pharmacy. I for one will not quit going to this store because I have seen how hard that the one's that do work there try to please the customers. I realize that It's not Rite Aids fault the the whole world is full of lazy people. I'm sure that these people that refuse to work in a clean place wouldn't be Rite Aids choice of employes anyway.I personally think that Rite Aid is a first class establishment. I feel real bad for the people that still have pride in themselves and are trying their best to serve the public the best that they can are struggleing so much. For the people that have chose to stay you are great people , don't let anyone get you down If people can't see that your short handed and even may get rude with you say a prayer for them. And believe me peoplewill. One more thing Rite Aid your not alone with the shortage of help. Even hospitals need help that they can't get

Emily Flynn

2022-05

I was in a rush and the was only one person working the check out window. The pharmacist was there along with another person and I was told I needed to wait. Any other place I have went the people would not stand around even the pharmacist would have checked me out. They were not very polite. However the lady who checked me out was very sweet but it was busy with the car window. No excuse why others could have not stepped in. That does not show very good customer service. Kudos to the sweet lady who checked me out and with a bright smile doing even though there were people waiting!

Trav

2023-05

The pharmacy seems to be ran by a bunch of high school kids. Almost every month they receive my prescription days, sometimes a week ahead of time but they still can’t seem to have it when I need to pick it up. This month I called a day or two ahead of time to give them a heads up and they still can’t figure out how to preplan or have what I need on the day I need it, but they can have it 3 days from now. I can’t go one day without it and they know that. I gave them 2 stars because it doesn’t happen every month, just every other.

Jenna Fenstermaker

2023-05

Would give 0 stars if was possible. Extremely long wait times for prescriptions. Important medications have been shorted on several occasions and they refuse to look into the actual cause of pills coming up missing.

Angie Friend

2023-05

Rite Aid Stores are well equipped with items you use and need every day. Their staff is friendly and quick to assist. I have enjoyed shopping at Rite Aid for many years and will continue to do so gladly.

Jill Wood

2021-05

Today we were in the Wellsboro RiteAid to get our COVID vaccines. When we first arrived it wasn’t busy. We were waited on promptly. Staff were very friendly. While waiting for the actual shot, it got very very busy. There were two woman trying to keep up with it all. Yes we had to wait... and yes I got slightly annoyed, but when it was explained to me that it was just the two of them trying to do all the COVID stuff plus people picking up prescriptions both inside and at the window.... I felt bad to have taken my frustrations out on them. Thank you ladies for what you are doing. And I will remember to be more patient!

A F

2021-05

The cashier/window clerk was great but all the pharmacists did was complain about their job. If your gonna complain about your profession do it behind closed doors not out in the open. Customers do not care to hear your problems.As for the reply below there is really nothing to discuss but thanks for the response. At least someone or something noticed. I would of thought I was crazy but the others behind me thought the same thing as me. Again, I appreciate the response.

Susan Eckert

2021-05

We've been in the drive through for 40 minutes. This is our 3rd attempt to pick up a Rx. The parking lot is filled, yet no one is shopping, they are all in line at the prescription counter! The lady in front of us had a problem with her order. She should have been told to come into the store to take care of it. She's been talking to the counter lady for 30 minutes! Wake up management!

Pamela Salek

2019-05

This morning I went to rite aid to get my flu shot. I filled out the form and presented it to the tech in the pharmacy. She told me there would be about a twenty minute wait, which was ok. I expected there would be some kind of wait. 25 minutes later the pharmacist went into the private room and took the three people in for their shots that were there ahead of me. The pharmacist then went back to work in the pharmacy. About ten minutes later another lady came and filled out the form to have a Tdap shot. She sat down to wait with me. Some thereafter the pharmacist went into the room to give shots. The lady jumped up and stood in front of the door waiting for it to open. I said excuse me but I am next. The door opened and in she went. The pharmacist never said a word in my defense. The woman got her shot and the pharmacist went back to work, leaving me sitting there........ Fuming I told the tech I was leaving. I had waited 45 min, the pharmacist knew I had been waiting a long time, yet she took someone ahead of me who had literally been there five min. This incident was uncalled for, I was treated unfairly and rudely. I would not recommend going to this drugstore for anything.

Nora Simmons

2021-05

Today I went through the drive through. Jennifer waited on me. She was very pleasant and friendly. I believe the pharmacist on duty was Sandy. I know how hard they work and appreciate their commitment to their job. Thank you!

Paige Hernandez

2021-05

Chris and Jessica were helpful, kind, and professional. They provided great insight. I felt safe in a place that required masks and followed Covid guidelines. Jennifer in the pharmacy and the front staff were also helpful and very inviting. Will DEFINITELY come back! Thank you guys!

Della Baxter

2023-05

my husband went up to get my medicine, Was very happy as we ordered ahead and it was all ready to go! He’s happy I’m happy! It was on sale for a great price.

Nic Kalani

2023-07

They like to stare at you in the drive thru window and not help. Worst pharmacy customer service I’ve ever had.

Heidi Martin

2022-05

This is no longer my regular pharmacy, but post surgeryMarch 25, 2021 my Dr. was able to call in an anti nausea prescription late... They stayed open a few minutes past 9 pm so we could get the medicine. Thank you!

Teresa Engle

2021-05

Horrible....wait forever in the drive thru all the time and in the pharmacy line. More than half the time they don't even acknowledge the customer waiting. They text that scripts are ready yet the only have some ready, not all requested.

Brandon Poole

2021-05

Lines were long at pharmacy but the employees zipped right through us in a matter of a few minutes. And positive attitude being how busy they were.

Alyssa Pratt

2021-05

The fact no one can answer the phone to the pharmacy is ridiculous. I've been sent to the main call menu 3 times after hitting the speak to someone in the pharmacy button. Absolutely pathetic.

Melissa Barr

2017-05

Not very happy with the service we received today. Called in our prescriptions on the phone over 4 hours ago and it said it would be ready at 6 pm . Get there at 6 pm and told we need to wait another 20 minutes.

Desiree Brown

2019-05

The girls who work here are just to worried about theyre image rather then actually helping customers. They need NEW employees and managers are horrible there!!!Love that i switched to CVS

Janice Rowland

2021-05

Absolutely rediculus call to have a precipitation refilled its never ready not even the next day is it ready. We will be going to another pharmacy.

Eric Gudzyk

2021-05

This place doesn't know how to answer the phone. When you go in the store it Takes about 30 minutes to talk to someone at the pharmacy.

Rene Allen

2019-05

Called prescription in day before still waiting for them to fill it been 20min why call it in if they aren't going to fill it

Linda Fabiny

2023-05

Nasty, rude pharmacy associate (Haley). First and last time there.

sally fairchild

2021-05

Beyond rude and incompetent. Wish I could give ZERO,stars.

Justin Ball

2018-05

Decent place, everything is over priced though.

ernie sergejenko

2022-05

It's ok