New Hope Shelter & Thrift Shop

Christina

2023-11

I love Erika and Mandi. They were so welcome and kind. I didn't stay long but they did their best to accommodate me. If you're willing to put in the effort to get your life back on track, they're there to help you get there. Blessed to have met these ladies and to have had a safe place to lay my head and a warm bite to eat.

Jonathan Randolph

2023-11

Shocked to find out this is a Christian organization, I did not receive a very Christian experience dealing with them. It was an awful experience trying to arrange a residential pickup of items with New Hope Thrift Shop. There were to many instances of calling to confirm if they would come, they wasted a week plus of my time to pick up valuable items that needed to be cleared from my property. They would only decide to pick-up on Tuesday or Thursday and they couldn't even do that. I heard ridiculous excuses about how their availability depended on one man finishing concrete and that they would only confirm by the afternoon of that day if they were coming. Sometimes I had to call since they were slow get back or they would call late afternoon once I left my property. The person I dealt with was very unprofessional and came across with an attitude and I highly wouldn't recommend working with this group unless you want a bad experience.

James Blevins

2023-11

0 STARRRRRRSSS They told my wife she couldn't come help the people there because she called them out FOR THROWING AWAY DONATIONS AND TELLING SOMEONE TO MIND THEY OWN BUSINESS. SHE WAS TAKING PEOPLE TO THE NAIL SALON GIVING THEM THE SHOES OFF HER FEET... JUMPING IN A DUMPSTER TO PROVE THAT THEY THREW AWAY $1000'S WORTH OF CLOTHES INSTEAD OF GIVING IT TO THE SHELTER ABOVE THEM WHICH WAS SUPPOSED TO HAPPEN... THE PERSON THAT KICKED HER OUT WAS WEARING HER PANTS AS SHE TOLD HER SHE COULDNT COME BACK. MY WIFE WAS TOLD BY SOMEONE THAT LIVES THERE THAT THE GAMING SYSTEM THAT WAS GIVEN TO THE SHELTER FOR THE CHILDREN TO PLAY ON WAS SOLD... NOBODYS SEEN THE LEGOS THAT SHE GAVE TO THE CHILDREN... SHE WATCHED AS THEY DESTROYED CHAIRS INSTEAD OF FIXING THEM.. MY WIFE EVEM OFFERED TO DO A CHRISTIAN MURAL FOR FREE BUT THEY HAD TO STOP THROWING THE DONATIONS AWAY THEY REFUSED AND TOLD HER SHE WAS NOT ALLOWED BACK IN THE BUILDING AT ALL AND SHE CAN GO SEE THE PEOPLE AT WORK WHICH COULD GET THEM FIRED DO NOT DONATE TO THIS PLACE THE PEOPLE THAT WORK THERE KEEP IT FOR THEMSELVES EAT THE FOOD AND THEN SELL THE REST AND MAKE THEM PAY RENT TO STAY THERE MIND YOU... THEN TO GET CLOTHES FROM THE SHELTER THEY HAVE TO GO DOWN STAIRS AND SHOP. MADE MY WIFE CRY... MY WIFE WILL SHARE THE PROOF... 🤣

cheryl brake

2024-02

Always a great place to get a bargain, people are friendly,

Melissa Nowaskey

2023-05

I would give this Zero Stars if I was able. Terrible people posing as Christians work here. My daughter was looking for American Girl Dolls for my granddaughterThe woman tending the shop targeted my daughter as "poor and not deserving of her business " I am a Christian and never judge another, however this woman did. She told my 6 year old granddaughter that "her mother is poor and can't afford theses dolls" my daughter is a medical professional, an amazing mother and absolutely can afford the dolls. So, unless you want to be judged by your appearance and have a self righteous woman judge you, I would stay away from here. Our Mighty Father in heaven loves us all and any cares about what is in our souls and my daughter has a beautiful soul!!! The sales lady even told my granddaughter that Your mommy is poor and cannot afford theses dolle."

Michele Bastian

2023-05

They only accept donations on Tuesdays till 5pm. So after months and my car packed to the brim I took off work to get there before 5pm. When I arrived was informed they felt like closing at 4:00 that day (it was 4:15) and to come back next Tuesday. That won't be happening.

Angel Weyant

2022-05

if you are homeless and seeking shelter do not choose this place. pastor bill is extremely rude and the furthest thing from christian. the food is all expired and the place is not clean. they will not provide you with the support you need, and i can absolutely promise you that.

Michelle Adams

2017-05

Both thrift shops have amazing staff. They're very friendly and respectful. I feel in my heart, (and this is MY OPINION) the only reason that people give them less than five stars and some people say that they charge too much, is because they're looking at it in the wrong perspective. They see it as "These items were given to them for free, they should charge a little bit of nothing to sell them." That's not how this works. The items were donated to be SOLD to Fund the shelter, to House the homeless, to Feed the homeless and also to get them Back On Their Feet to be able to be self-sufficient. So of course you can't just "Give Away" the items that's just silly. Stop being So Cheap and help your community.

Robert Glass

2018-05

My baby carla Stough stayed there with her son and she said nothing but great things about the shelter good food great staff just very good people.And l even was able to get a part time job there. The pastor is a great man who cares deeply for the welfare of all the guest.

Earl Eby

2016-05

I have referred persons to this Shelter. Staff were helpful and caring. There often is a waiting list, (sometimes short and sometimes longer), but again the staff showed much concern and offered good advice. I recommend this Shelter. The Thrift store in the lower level is also a bargain hunters treasure.

Elizabeth Dudley

2024-04

Well organized, nice people

Roselle Slay

2021-05

A wonderful shopping experience. Clean atmosphere and efficient cordial Staff. There are even antiques abounding here. And ALL of the prices are definitely reasonable.

Tasha Allen

2019-05

I only go here for their LP selection. Once found a crisp, healthy copy of Traffic's John Barelycorn. I have found many treasures among it's LP selection.

Millie Mouer

2017-05

Love the thrift store...Need to visit often as items changes daily. prices are great...Jacob and his crew respectful, friendly and accommodating.

mary robinson

2021-05

Nice pieces here. Reasonable priced. Really nice people. Need to park in the back for the thrift store.

Edgar Statler

2017-05

This place is as bad as work release if not worse and yes Bill is vary rude and they leave food sit out for days uncovered with roaches crawling all over it they waste food they do cater to some people let them get away with all kinds of things so I think they should not be running a shelter feeding people out dated food out dated I mean last years or two years old not good I give minis five stars to this place

Michael Baublitz

2019-05

Awesome prices and great customer service. Plus benifits the homeless shelter. They have everything there!

Mandy Sipko

2017-05

We have been in numerous times and are not impressed with prices or selection. The quality of goods is not great.

Gloria Horsey

2019-05

Full of fascinating finds that are reasonably priced. Neat and orderly and the Staff is most.helpful.

Smile

2023-05

Great place, great people. I like to support local businesses

Andie Moore

2019-05

A little hidden and dark inside, but I always find something fun!

Robert Glass

2019-05

Just good a place it's God at work sometimes people fall into unfortunate things and this a place to get you back on your feet AMEN

Jillian Patterson

2019-05

Bed bugs everywhere and on everything! Someone needs to donate a professional exterminating service here.

Shannon Murray

2023-05

thrift shop has huge assortment

HikerNaut

2021-05

Great thrift shop. Lots of cloths and home needs.

Tyrone Bixby

2023-05

Never open when they say they are

sarah barron

2018-05

Get place to find thing no one else has

Tanya Naugle

2017-05

They have good stuff

Valerie Golden

2019-05

Having a $5 bag sale on clothes.

Mike Spoonire

2022-05

Needs more volunteers!