CVS

Kayleigh Stacconi

2023-10

never have written a review before but this cvs almost every single prescription every single refill there is an issue, or i’ve waited days-over a week several times. countless times have requested a refill a week ahead, nothing, go to pick it up, nothing so I have to wait. then still nothing. so my mom calls, and more often than not whoever is usually answering the phone there is inconsiderate, and blatantly lies about doing there job. as in, doesn’t send anything for the script out, continuing to leave me without meds. I can’t mess my Birth Control up every month for 0 reason. I have PMDD AND ENDO. have also gone without SSRIs which is dangerous for several reasons. all because of genuine lack of care and lazinesss which is a word I don’t even use. have read reviews about the manager - I don’t see much changing. but maybe start treating people like humans who need their medications and not some “annoying person” on your day of work. that’s the job that you chose. yeah people get annoying when we can’t get our medication that affects our livelihood.also read a review about several customers noticing ableism towards an Autistic worker. it’s disgusting.Do better

Sylinda Smith

2023-08

Bought a double pack of clear blue brand pregnancy tests here. Neither of them had the control line shown up. When I brought this to the manager's attention she was rude and arrogant. She said they couldn't do anything for me. They can't refund faulty tests. So, basically I just wasted 20$. This is actually the 2nd time I bought one there, and no control line showed up. I bought a dollar tree pregnancy test on the way home and it worked perfectly.

Patty Morykon

2023-05

They are the worst place to get your prescription. The pharmacist are very, very rude. They are thoughtless and very unconcerned about your needs. No one in that pharmacy knows what they are doing. And they are too lazy to look it up or ask for help. Most insurance companies have a place where the pharmacist can call to get help on filling the prescription if it doesn’t go through. But the pharmacist over CVS are to lazy to do that. Or they just don’t care. I had my insurance company call to try and get the situation straightened out and the pharmacist was so rude to the person from the insurance company that the lady from the insurance co. told me to find another pharmacy. She said she has never encountered a more ignorant person on the phone than the people from CVS. And on top of that they think they know more than the dr. My family dr. sent a prescription for me and they were having a problem with it going through the insurance company and of course they wouldn’t call to get it straightened out so I said fine I’ll pay cash for it. But the pharmacist said “No” that she would have to call and get the drs. approval. Now it is beyond me why she would have to do that because he was the one that prescribed it. So I said fine. But they did nothing about it to get it taken care. So I finally called the insurance help desk ( which I should have done in the first place)and they said there is no problem all they had to do-was put in this code and it would have went through. So that’s when she called them and they were so ignorant I couldn’t believe it, either could she. What ever happened to courtesy and helping the customers. I advise anyone with a prescription to change your pharmacy and go to a place that cares about the people they serve. And on top of that trying to get through to a person on the phone it took me 15 minutes because the recording kept asking me different questions about covid and kept going back and forth about things that had nothing to do with what I wanted. Never again will I step foot in that drug store. I think all those pharmacist need to go to a common courtesy class or be fired!! I would give them a-10 but they don’t give you that option!

Michael Finnegan

2023-05

Rude Rude Rude . Talks over you talks to you like your stupid. Hi that's why we were asking questions is because we don't know. Was more concerned that we were blaming them instead of getting to problem. Ignorant girl hung up on me.. Kept saying I was yelling. trust me that was not yelling. next time will be .

Susan Gallagher

2023-05

Expensive and 9/10 people that work in pharmacy are just mean girls. My daughter uses them but I would not due to bad experiences .

E Jr.

2022-05

Very POOR customer service too many Pharmacy Techs on internships working there .They don't know how to look up your current insurance and try to get you to pay out of pocket for medicines. Since the store is suffering for sales the Pharmacy has to pick up the slack . They ridicule a worker who has autism who works there. Many people seen this first hand.If your a Pharmacy Tech working at cvs then why would you make fun of somebody with a handicap. They are very rude to the elderly people and try taking advantage of them as far as paying out of pocket for perceptions saying the insure is only paying so much towards them .Stay away from this crooked franchise go somewhere else lime the medicine shop rite aid or Walmart Cvs is a rotten customer service venue to beto begin with

Dario Cadena

2022-05

Yesterday I stopped at local pharmacy to obtain a medication that I needed. I inquired to ask if it was carried and was told if they did to look at Isle 8. Could not find what I was looking for. Very poor customer service. Decided to stop at the CVS pharmacy at Tunkannack, pa. Went to the pharmacy and asked the same question. The lady at the counter emmdiately said to follow her where she showed me where the item was. I wish I had asked her her name. The best customer service ever received. Now I know where to go in the future.

Jennifer Reichart

2023-05

Drive-thru. Covid tests 10am-4pm; I go pick up my prescriptions after 4pm in case someone is taking the time to take and drop off their covid. Pharmacists at lunch between 1:30pm-2pm. Bathrooms.

Jenna Saylor

2020-05

We stopped today for our flu shots, the ladies were great! Our daughter has learning disabilities and wasn't sure about having her flu shot(it was our first time doing it this way)the lady checking out customers helped set her mind at ease and ours too for our daughter, it was easier then the doctor's office, would we'll be back next year!Thanks Ladues😁

Rick Wolff

2023-05

I get my prescriptions closer to home, but found myself in tunkhannock having forgotten to bring my medications. The pharmacy staff(mary) was extremely helpful in getting approval to fill those I needed, and all within 30 minutes.

Glenn Livet

2022-05

Drive-thru excellent for quick pickup of prescription (ditch the walk to rear of store.) Friendly and professional. You can get a few Oct meds here too,.such as aspirin. To buy non-otc items you must park and enter the retail store. All in all shopping here saves you lots of Time and is Very Convenient for both Rte9 passers-by and North-side Tunkhannites.

Ronald Bachman

2022-05

It's time to fund another place to get my meds .The Dr.s have said that I cannot be running out of meds this store has many problems In fact I get one of my meds from a place out of st!ate that getts the insurance right oh I get it there because they Tunn. Ran out never let me know until I went in I don't believe the other good reviews on here they have been nothing but problems

Eric Deitrick

2023-05

This location is disgustingly dirty. Black mold is growing in the refrigerator section and has been for months- it’s never cleaned. The rest of the store looks like it’s never been cleaned either.

Kathy Bailey

2020-05

Your water fountains are disgusting ! I’m sure they haven’t been cleaned for weeks. So much for cleanliness and healthy habits at a pharmacy of all places.

Glenn Cheetham

2022-05

Drive-through window for Meds pickup is super helpful. Never a crowded experience- great setup.

Carmen Orosco

2021-05

Store Manager Sarah was rude and bigoted on the phone.I asked for store street address and she refused to give it to me. She cut me off and said only the pharmacy could give me that information.Is she stupid?

Casey Taylor

2019-05

Didn't contact me to tell me my prescription needed docter refill than wouldn't give me 1 to stop the withdrawal untill the doctor refill went thru

Sean Shea

2023-05

Rude Rude Rude . Ignorant unwilling to be of help. talk to you like your stupid. HORRIBLE customer service

Connie Wilkinson

2023-06

They were helpful and was very nice to me

James Kile Sr

2023-11

It is always an adventure.

Casey Ransom

2022-05

Long lines but friendly staff and excellent deals!

Kelly Gioconda

2022-05

Pharmacy is very incompetent and rude.

Lorraine Sterling

2023-05

Typical cvs pharmacy.

Jeff Berube

2022-05

Mike at the register is great

Rony Bachman

2020-05

Useless