4.7 (106)
2803 Lincoln Hwy E, Thorndale, PA 19372
(610) 384-1954
hatts.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
DanRob Price
2024-05
I will always check here before other big box stores. Super friendly/helpful staff and a good selection for a “smaller” hardware store. (Small compared to Lowe’s/HD). 10/10 would recommend
Wilbert Cedeno
2024-04
They made a copy of my car keys a few years ago and it was perfect! Another company had trouble doing it, but True Value was confident that they can do so. I'm glad they were able to back up that confidence.I recently went shopping there and I'm glad there's a hardware store nearby with so many options and really friendly staff. I still go here when I need some hardware to repair something at home or if I'm missing something.
Sandeep Sarma
2023-08
I have visited this store on multiple occasions and the staff is super knowledgeable. Can pinpoint items with ease. I prefer going to this store because of its size unlike HomeDepot where you have to lug yourself through miles of aisles to get to one small item. Great positive experience ! I even got a "hatt buck" once as a reward for buying something.
Anthony DeBello
2023-09
They usually have what I need when I need it but the variety and price obviously lacks those of big box stores. I used to manage an Ace Hardware while in College so I have a special place in my heart for smaller Hardware stores and other local businesses. I come here when I need a few things but larger purchases typically go to the box stores. I did however purchase my all stainless steel Weber Grill that was close to 1,000 on a weber event day they had a few years ago. They had the best price and I wanted only stainless steel inside parts where the box stores only had cast iron.
Peter Norton
2024-01
Great person to person service helped me find what I needed right away!
Derek
2023-10
Great local resource. Always helpful and if they don’t have what u need, more than willing to work with you to find it.
Joe Dougherty
2023-11
support small & local! good shop, always have someone around to help
Adam D
2022-05
Clean, well stocked store. Employees are knowledgeable and concise. There is never any upselling or nonsense, just quick helpful guidance and you're on your way. This is the hardware store you see in TV shows all the time and didn't think actually existed. Also a game changer is their propane refilling. They will fill your tank to 20lbs (exchanges are typically only 15lbs elsewhere), AND they do pro-rated partial fills if you're just looking to top off your tank before a long weekend. Great place, great prices.
Martin Schenker
2023-05
I asked this little guy about a faucet and he acted like he was the one who drove down to buy it. I don’t care if I ask what color the sky is if I’m spending my money in this economy I should be taken care of with respect. Home Depot is cheap. I’m sure they like money
Chuck Darney
2022-05
A great local alternative to the BORG (Big Orange Retail Giant). Maybe it's not a huge warehouse store. Maybe the selection is smaller, but within 5 or 10 seconds after walking in the store I was offered assistance. There was no lack of staff.to help the entire time. You don't find that level of service from the huge retail chains and certainly not from the online stores.
Kelly Hunter
2023-06
I love this local hardware store. They have everything I need. Very helpful and knowledgeable staff.
Blahblah
2022-05
All employees were very friendly and super helpful. The store is clean and stocked so nicely. Every employee that i passed asked if i needed help. I was able to find everything i needed.
Joe Torrente
2022-05
Great hardware store, always nice people! I recently purchased a chevy suburban only came with one key and fob the dealer wanted $300 for a spare key hatts cut a $10 amazon key and i programmed it in under 5 seconds and hatts only charged me $3 and change awesome store and even better employees.
Tony S
2022-05
Employees are extremely nice and very helpful. Just an old school hardware store that you unfortunately don't see much of anymore. Always a pleasure to shop here.
Kevin Valenta
2023-05
Hatt's had both the solvent resitent spray bottle that both Lowe's and Home Depot's websites' said they had but didn't and Lexal caulk for almost $2 less a tube than Lowes!
Dave Trout
2022-05
I love hardware stores and visit them wherever I find them. Hatt's was a clean, well stocked store. An employee asked me soon after I entered the store if I needed any help. Can't ask for much more in a hardware store.
Dale Gagliardi
2021-05
Six young male employees clustered around register area, Act like I’m interrupting their training with older woman manager, , I say, “hello”.?! (Holding my purchase). The very next I day return the item, didn’t fit, waited ten minutes for refund of less than $9, clerk was so slow and acted like I was returning a thousand dollar part! Old fashioned, high priced store! Never AGAIN! Three strikes, I’m out! Lousy service is only consistency here!
Garrett Jenckes
2023-06
Michelle was an absolute tyrant. I will never come back to this store thanks to her.
Steven Motes
2022-05
Very nice store with a good selection and friendly staff. Staff greets you when you come in and volunteers to help. That is refreshing.
Alex Lazarus
2023-05
Friendly, Informative, Can't say nice enough things. Came in on a whim needing to replace some tools and fill a few gaps and left with 3 pieces from milwaukee. Will be back. Thank you.
Laura Lundy
2018-05
The people here we're very nice and informative. They stock a lot of items and had everything I needed. They were able to advise me on my projects.
Karim A
2021-05
Home Depot who? These guys did a great job of helping me find what I needed. Great selection of stuff you need for most jobs.
Christine Carney
2017-05
Has everything I need and very knowledgeable on all products!! Very helpful ,customer friendly and carries everything the big stores do but with the mom n pop locally owned vibe
Teresa Boussom
2021-05
Such amazing customer service! Best price on propane tanks and refills in the area. Will definitely come back!
Tino Soto
2023-12
Very helpful staff.
4Speed Gearbox
2018-05
Found everything I needed. Clean,well stocked and organized store. Old fashioned hardware store feel. Employees always ready to help.
Nesto
2022-05
Always good employee's ready to help and a good selection of hardware, plumbing, paint, and gardening.
Kevin Haas
2023-05
Great location with very good prices and helpful employees.
PJ Sigg
2021-05
Friendly and competent service. Fair pricing. Using social distancing best practices. Highly recommend.
Coatesville Self Storage
2018-05
We love hatt's! The staff is very knowledgeable and always goes the extra mile to make sure we have everything we need!
Monday | 8 AM-6:30 PM |
---|---|
Tuesday | 8 AM-6:30 PM |
Wednesday | 8 AM-6:30 PM |
Thursday | 8 AM-6:30 PM |
Friday | 8 AM-6:30 PM |
Saturday | 8 AM-6:30 PM |
Sunday | 9 AM-4 PM |
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