Rite Aid Pharmacy

Mrs W.

2024-04

Our Lansford Rite Aid store pharmacy is never stocked (you cant give insulin without pen needles)this Rite Aid pharmacy and workers are awesome always have the rx for you when you need it.Always friendly and polite.

Dani The Girl

2018-05

Fairly nice store, bright and clean. They lose a point for friendliness. Too often I've been at checkout and the attendants won't even acknowledge I'm there. A simple "I'll be with you in a moment" would suffice. Otherwise, it's an alright store.

Rachael Wagner

2024-02

Never have our prescriptions ready. Plus I have had medications sent in and they claim to not have it but it's on their shelves! They also ridiculously upcharge. Something I needed was 25.00 at rite aid due to "insurance not covering" but was 7.00 at the dollar store same product.

Nick Totani

2023-11

Could you imagine having your health profile, without prior authorization show up at RITE AID?How embarrassing! RITE AID Couldn't go bankrupt soon enough for my liking. They are actively Closing 900 stores, (hopefully tamaqua will be one of them), plus they lost 3.3 billion last year alone😂😂😂 and they think they can handle my prescriptions.Edit.... RITE AID filed for bankruptcy today 10/15/23

purple ivory

2023-08

I personally hate going here, but it is one of a few places that accept my insurance. They make excuse after excuse about having to special order a prescription on AUTOFILL. This has never been a problem with anyone else I know who has special order prescriptions. They either forgot and just kept forgetting or just did not want to call it in. I had to wait two weeks to get my prescription to me (and i was out for most of these two weeks), and I had to call 3 separate times just for the pickup date would be in to be switched each time. Thankfully, this was not life-saving medication, or else i would be in an emergency. Absolutely unacceptable, vindictive staff who just hang up on you and horrible people running the place.

Shuzhen Ye

2023-10

They need to improve their professionalism , not throw customer out of the pharmacy after wrongly telling us how to use medication and then passing the buck ! As a parents of a child , it’s very frustrating to learn that they told you the wrong number of times to take the medication and they treat you as a troublemaker and ask the manager to kick you out the pharmacy! As a manager ，why shouldn’t you ask the questions and solve the problems ? Rather than throw the parent out the pharmacy and say “I don’t know anything ”! FOR OUR WHOLE FAMILY HEALTH I WON’T BE BACK! I WILL NOT TRUST THEM ANYMORE!!!

Ryan

2024-02

Call to confirm medication is there, and pharmacist confirms. Arrive and get told that they have been out of my medication for weeks, and it'll come in on X day. Repeat.....again.....and again.

Lindsey K.

2024-02

They never answer the phone, so you don't now if your prescription is even filled and ready. Incredibly rude as well.

Bob T.

2023-11

Absolutely horrible! No one knows how to answer a phone, or they just don't want to. Avoid this pharmacy if at all possible. You can't check the status of a prescription unless you show up in person, and sometimes they don't even have it. This is going on since covid hit. Pure nonsense!

William H

2023-05

Everytime I go to Rite Aid Store #11060 in Tamaqua to pick up prescriptions there is always problems there. It stems from short changing prescriptions and when brought to their attention have to return as they tell you it was only a partial refill to refusing prescriptions until they speak to your doctor as if they are more qualified then the doctors. These are life sustaining medications not opioids or other pain prescriptions. They refused nebulizer medications until they can speak to the doctor. They refused a 70 yrs old crippled lady her nebulizer medications and diabetic supplies because they need papers filled out for Medicare everytime that the same prescriptions are refilled. She has no way to get there to fill out the papers as where they can't be done electronically? This is 2022 not 1982. So she can't get medications for her breathing or supplies to test her blood sugar. This is becoming standard practice for this store because it is the only commercial pharmacy in town. The straw that breaks the camels back is today I go there to pickup prescriptions that were texted to me that were ready as in I have severe COPD and can barely get out of my house to pickup breathing medications that my doctor prescribed to me and I paid for online only to get told at 1:25pm that they are going to lunch which is supposed to be at 1:30pm and get in a argument and be threatened to have the cops called because I wanted to speak with a supervisor for a transaction that would have taken 30 seconds if that. If is was after 1:30pm i could have understood that but really? Still having 5 minutes to give someone who can barely walk or breathe much needed medications. This is the benchmark of poor customer service because they are the only commercial pharmacy in town.

Jane Summers

2023-05

This place and staff are unbelievable! Most of the time they don't answer and when they do they are usually snippy and in a hurry. The main problem is they constantly charge my account and deliver medicine that I clearly stated to put on hold as I couldn't afford it. Then they say we'll we can't take them back and I can't get my money back. They owe me 90 bucks. I don't trust them. Very unprofessional and incompetent. It's getting so bad I'm afraid to take my meds because they might have messed them up too. This situation has happened many times and I'm fed up!!.

A Jones

2022-05

I went here for all up my vaccines and never had a problem until today. I felt compelled to write a review for the unprofessional staff that they had working in the pharmacy today, 11/23 from 2-5 PM. I walked in at 2:00 for a flu shot. I waited for the one person in line at the pharmacy to be served and walked up to the desk. After telling them I was there to receive the flu shot, the girl at the front desk asked if I made an appointment--to which I responded no. She then said that I would need to make an appt., but they didn't have any for today. Mind you, there was no one in line and the pharmacy was empty at that time and the workers were CLEARLY not busy. I left and saw there was no online vaccination appointments for the next week? So I called the Tamaqua Rite Aid Pharmacy number to confirm that they no longer accepted walk-ins. After calling 7 times, a woman finally answered the pharmacy phone. She instructed me that they only accepted walkins from 2-3PM daily. I'm not sure when that rule came into effect or if the pharmacist has personal times to send away business, but I was there at 2PM today and I was turned away. This experience was extremely unprofessional. I will NEVER get vaccines at this Tamaqua Rite-Aid ever again or recommend them to any patients because of the unprofessional, unorganized, and rude staff. I now wouldn't even trust getting a shot or medication from the current vindictive pharmacy staff that don't like their jobs and don't want to be there or help customers.

Lynda Desouza

2023-05

This pharmacy is so disorganized and mistake prone it is very frustrating trying to be a customer. Each and every time since I have been a customer here they have screwed up my rx. They either don't get it ready when you order it, misplace it, or tell you your med is out of stock and it needs to be reordered. They don't answer the phone they just let it ring or disconnect you. Frustrating.

Liane Lonergan

2023-05

Had surgery on Mon. Hospital called the Pottsville rite aid - they said they had the Rx. Got there - suddenly they don't have it. But - the Tamaqua store does. BF drives all the way to Tamaqua and they rudely tell him...THEY DONT HAVE IT. How does this happen, folks? He caused a scene so eventually he got my Rx but WTH?? They straight up lied. He was standing right there when the Pville pharmacist was on the phone w the Tamaqua one saying they had it. Done w Rite Aid.

Tom Bux

2023-05

I had an issue with my prescription renewal using the app and I was very discouraged but I appreciated the manager of the store called me and spoke at length about the issue and I think that's very professional them and I think it's worthy of doing business with them

Thurston Howells

2018-05

Front of store, front employees, plenti points and items are awesome! They get 4 stars! I'd have to say especially compared to the pharmacy, ugh, oh God...... Pharmacy normally is a battle and the "pharmacist" are grouchy, unpleasant and just not very helpful in most cases. I've seen ruuudely turn elderly persons away looking assistance in that section. Also the wait time 15-20min in line (NOT including the time waited after dropping prescription off and time to fill)..... why are they miserable? 2 stars

Barbara Ogilvie

2022-05

They don't answer their phone, tried several times. I wanted to check on a prescription they said is ready, no name of prescription was texted to me. I wanted to know what it was to see if it's what my Mom needed or not cause there was a prescription she needed to stop. Driving all the way there would be a waste of time and gas if it's not what she needed.

Clyde Robertshaw

2022-05

As others have posted phoning the pharmacy doesn't seem to be an option, this is becoming a serious issue with elderly family members. Hopefully someone from Camp Hill (corporate) will read some of these posts and and give them a call posing as a customer to fully experience this first hand and come up with a solution.

Abra Cadaver

2021-05

Tamaqua, pa: Looked online to price something before going there. Price said $2.49. I got there and they charged me $4.29. Everything in the store was way overpriced.The cashier was nowhere to be found when I wanted to check out. I had to hunt her down. Not surprised that there is hardly anyone in the store the very few times I've gone in there. I don't know how they stay in business.

Ray Guer

2022-05

Not greeted, waiting in line at the pharmacy pick up is a absolute JOKE. The workers are rude, unsociable and work at a pace of syrup being extracted from a maple tree in -30. Horrible

Freddy Galade jr.

2021-05

I have only been living in tamaqua for a year and I have been using Rite Aid since I have moved here and the store associates always greeted me with kindness and helped me with whatever I asked to the best of their ability

chad snyder

2020-05

Large clean store. Normal selection for the chain. I've noticed that the checkout people are either very nice or completely dismissive of your presence. Never had an actual negative experience

Notmyrrealname Lastnom

2023-09

The pharmacy is an absolute Trainwreck but hey we all need pills these days what can ya do. The staff are mostly all friendly except for one or two.

Tammy Alsing

2022-05

Awful awful awful everytime,nothings ever ready time to fill a prescription is crazy and they don't even say hi,hello or smile. Go the Scheffers they are so nice and never leave upset ..

Wendy Garrity

2021-05

I'm giving this 1 star because the people in the rite aid pharmacy I go to, which is tamaqua pa, are very rude. I will be changing pharmacies. They also forget about my prescriptions that are called in and don't fill them on time. I suggest anyone thinking about going there think again.

T. Figueroa

2020-05

HORRIBLE! Pharmacist is BEYOND INCOMPETENT AND RUDE! Charged $300 for generic drug that was the WRONG drug prescribed! Dr calls prescription in at 10am, medication not ready until 6pm FOLLOWING DAY! GO TO WALMART!!!!

Margaret Getter

2022-05

This place is the worst rite aid in the state of pa don’t try to call cus u got questions on ur script cus no one ever answer phone and when u pick ur scripts up they don’t give u all of them so u got to waste ur time to go back n wait another 30 min to pick it up

Bill Thompson

2022-05

No one ever answers the phone in Pharmacy so you can speak to the Pharmacist...

Lawrence Mullen

2018-05

Large store with good variety of items. Good location.

Anthony D'Amato

2020-05

Love the pharmacist she’s is the best