Salvation Army Family Store

Jeffrey Krsul

2023-09

This woman will follow you around the store and make comments about how awful it is that people will resell things purchased there. She goes out of her way to make you uncomfortable and makes up stories about certain aisles being closed or that she’ll get fired if you take anything from her racks. Highly unprofessional and downright mean employee.

Xander

2022-05

This store brings in anywhere from $3,000 - $9,000 a day. The store is open 6 days a week. Only about 4-6 employees work there a day.  Everything sold at the store, furniture, appliances, name brand clothing, is donated. Making the turnover 100% profit.Their workers, who even worked throughout the COVID-19 Pandemic as Essential Workers, get paid only $7.25 an hour. This is one of, if not the lowest paying Employers in the area, and is the lowest paying employer in the Plaza it is a part of.Actually, please allow me to correct myself.In February the workers were given a congratulatory $0.25 cent raise, the "biggest raise they've given in years."A 3% raise to combat the 7% inflation.What is even worse is the fact that is only $0.25 cents more than the Federal Minimum Wage which has not been raised in Thirteen Years.Sad Fact: This is the longest the Federal Minimum Wage has gone without being raised since  FDR signed the Fair Labor Standards Act of 1938.Furthermore, the store is not managed properly. Cashiers are not given change or small bills. They have to exchange them with customers, ive seen customers go next door to the Tractor Supply to try and get small bills.Almost daily workers are still in the store finishing up anywhere from 10 to sometime 40 minutes after clocking out. Because "Corporate will be mad."The way this store is operated is ridiculous.

K M

2023-11

I have had a few unsettling encounters with incredibly rude and unfriendly employees. One employee in particular who was putting clothing out began ranting to me and other customers about how awful it is that people buy and resell items from a ‘good Christian store’. She then accused me of taking items from her rack and explained that she will be punished by management or fired if a piece is missing from said rack. This same employee also told me a bizarre story about a child tripping on a clothing rack and attempting to sue her. This should certainly be addressed by a member of management.

adamtr1121

2024-03

I was just there the other day and they have a big selection of clothes for good price.

Rusty Muskie

2023-05

Place has went downhill over the years. Outdated lighting makes it dark inside. Extremely overpriced items along with lots of broken/beyond dirty inventory that should have been either recycled or trashed. Items always missing stickers so they can't sell it. Cashiers always asking for basically exact amount cause they run out of change not even an hour after opening. Kinda gets annoying EVERYTIME. Seen lots of customers having to void sales over that as to only having larger bills. Was told it was corporate policy but I highly doubt that as other SA's I shopped at that were running low called for change an got it. Management has a special needs individual struggling on register. I have no issue with it but does cause lengthy lines/waits to be rang out compared to normal and you can tell they are getting frustrated. Other employees don't seem to hop on the other register to help out least the times I'm there.If it wasn't local I'd definitely past on this one. There are finds at times but few and far between. Pricing definitely needs to calm down on lots of items.

Seth Dora

2023-05

The Salvation Army in Somerset is becoming a disaster. There is a special needs worker there who management has running cash register. I am all for hiring individuals with disabilities but shame on management for setting this individal up for failure. One person was in front of me and it no joke took 15 minutes for her to ring up 5 shirts and a plate. Then, my total was $8.47. I gave the cashier a $20.00 and she said I cannot take that I have no one's. I said ma'am you would only owe me a ten and one dollar or 4 quarters...she would not accept the $20 despite having numerous ones and tens in her drawer! This worker is always struggling giving customers their change. Shame on management. I know the Salvation Army store in Somerset pays very poorly but take care of the folks you do have.The Salvation Army is an organization who always asks for donations. However, they will not sell you items in the store that do not have price tags. Not a big deal except that A TON of items in the store have no price tags. Don't ask for donations if you aren't letting customers purchase items to make you money for people in need.

Bill Feltcher

2022-05

Cashiers have to beg customers for their change and small bills because management does not provide them. Manager is lazy, rarely even seen. Workers are underpaid. Hiring sign said 7.25 an hour? Really? Sure, there's a lot of stuff their but jeez this store is ran horribly. They keep their workers poor yet claim to help the poor smh.

Zach S

2022-05

This store pays its workers $7/hour even though all Salvation Army stores make 100% profit on their sales. It's disgusting, revolting behavior for the owners. Shame on them.Pay your workers or shut your doors for good.

Amy Rugg

2020-05

I always want to see the hours and am confused why three salvation armies with different hours come up on the map. One is a picture of a house? The clothing selection and prices are amazing. The staff seems nice, i think they hired some better employees . My biggest annoyance is getting holes in my shirt they need to use clothing guns not staple guns. Otherwise my favorite thrift store by far. If you look above the register there is a sign showing the colors of things on sale. Also half off many items wednesday.

Dave Marsh

2022-05

Spent an hour looking around the store, putting stuff in the buggy. Got to the register, cashier didn't have enough small bills or change. My wife had to go next door to Tractor Supply to get it. Do your job management.

Cindy Sterner

2020-05

Like shopping here, until I get to the cash register. Cashiers are always rude. Never get a hello, thank you, or have a good day. Just the amount due so they can get whats owed and get rid of you. Sure makes for a long day being so cranky all the time.

Fallen Dove

2022-05

Only pays workers 7.25 an hour even though store brings in thousands a day.Management doesn't even provide cashiers with change they have to beg customers for it.

Lisa Nicholson

2020-05

Rude employees. Shame because they are representing a great organization. Left a cart full of items after employee made a rude comment because I didn't know she was behind me, and didn't move fast enough for her. Spent my money at Worlds Attic.

Terry Belding

2023-05

There’s always this older lady who works there and she asked me what I’m gonna do with the clothing I buy and tried giving me a hard time because I am a reseller and don’t leave your cart unattended some one stole some of my items out of it when I turned my back for like a minute

jeana tarr

2022-05

They are always helpful and you can find what you are looking for for the most part. I love to go there you can find some good deals and some of the clothes still have the new tags on them and you can get them for a few dollars

Justin Stearns

2019-05

Great place to shop 2nd hand Wednesday's are typically 1/2 off all the color tags but one. Good selection of kids shoes and cloths . Lots of other stuff too !

Nazo Nazo

2022-05

Maybe workers wouldn't be so "grumpy" if they were paid a decent wage and weren't the subject of almost daily wage theft.

Elizabethcakeworth

2017-05

They have a good selection of clothes in all different sizes and the prices are good especially on half-price day. The staff is fairly friendly and willing to help if you need some help

Plague

2022-05

Workers are underpaid, Cashiers are not given change or small bills. Raise your wage and fix your management.

Chris Beggs

2018-05

A large store with many items to choose from. Go here all the time to look for work clothes. You could always find clothes that I've hardly been worn that are really cheap.

Jessica Turner

2018-05

Amazing, just got to know where to look, you can get great finds some shirts and cmothings brand new, some is worth over 50 dollars and you get it for five. They also have furniture, clothing, jewelry, bags, shoes, and more.

Terry Clark

2023-05

Quite a variety of clothes and household items. New and used. Always some treasure to find.

Sasquatch2463 (Sasquatch)

2018-05

I love the Salvation Army !Good place to donate things you no longer need. Prices on things they sell are very reasonable.

Lee Seese

2021-05

Double staples in the tags is a killer. Staff can be grumpy. Goes to a good cause!

Thomas Farabaugh

2018-05

The store is very organized and they have just about anything you could possibly be looking for, especially clothing.

Alischa Berkey

2021-05

Horrible! Don't buy furniture from them they only rip you off and think everything is worth brand new prices

Chris Miller

2020-05

The way the clothes are tagged is ridiculous. Almost impossible to get the clips out without making a hole in garment wth?????

Jennifer Lear

2018-05

Rudest woman waited upon us, told me to go back to where I came from when I asked about an item and told her I was from another state.

Linda Karchner

2018-05

They just had a 99 cent sale on all clothing & shoes! Woot woot!

Lisa Delancey

2019-05

An item I wanted was not priced for two days now and I still didn't get it priced