Rite Aid

Brandon

2024-04

Pharmacist had God like complex, refused to fill my prescription, claims cannot read my Drs writing. Very non chalant. seek help.

Jesse Brinker

2023-09

Pharmacy service is subpar and there is a lack of basic customer service. You can request a refill days in advance via their automated phone prompts and they still won’t have it ready when you arrive and can’t even give you a timeframe.

Ana Gonzalez

2023-11

This pharmacy is far the most unresponsive, I have called numerous times to request refills and no answer at all. No point on having a telephone line if it’s not going to be picked up.

Mary Fanning

2023-05

I've been using this drugstore for decades. Before losing my mother I had all of her scripts here too. Brian was the pharmacist when I started. If I had a question, concern pertaining to anything, he never made me feel like I was a bother. I have not had one good experience since he's gone. Although I am so happy for him, he is surely missed. This staff is absolutely disgusting!! Their rude and think they have a right to judge anyone. If they don't agree with a medication that you take. Trust and believe you will hear it in the tone and whole demener!! They all should be ashamed of themselves. They are nothing to be admired. I have never written a bad review in my life!!!!

Christine Salerno

2023-05

After using this pharmacy for at least 30 years I’ll be finding a new one. Picking up prescriptions there is more than not a stressful situation anymore. Just walked out after being blatantly ignored for 10 minutes, as did the person behind me. When there is NO ONE in line, I don’t expect to be standing around over 10 minutes being ignored, just trying to pick up prescriptions, very poor service ! At the least I could have gotten a “I’ll be with you in a moment “ but no, it was easier to not acknowledge my existence I guess. Sorry if you were having a bad day sir behind the counter, mine was ok until I spent 10 minutes standing there with no one in line & being ignored after my 1/2 commute to, then from work & my 8 1/2 day. Sorry to be an inconvenience in wanting my prescriptions so I could get home 🙄

Brenda Ramirez

2023-05

Recently moved to the area and was excited I was close to a Rite Aid due to having great experiences in the past....but this location is the worst. Due to them registering an incorrect phone number on my account I have had nothing but issues with my medication. The staff is extremely unprofessional and you can hear it in their voices. I regret ever transferring my medication and will be returning to CVS.

Denise DiGloria

2023-05

Rite aid never disappoints me in all my family's needs! The personalized attention that I receive is wonderful and refreshing! Sarah is a wonderful person and a terrific pharmacist! Thank you for making my pharmacy experiences easy!

Debbi Kaminski

2022-05

Should have gave 1 star, but I have literally used this pharmacy my entire life . I honestly don’t know how I’ve stayed here for so long. Now my 2 babies also use this pharmacy. Meds that are called in, for my sick babies take hours and hours to get ready, that anymore we just go in before hand since I’m literally waiting to get a dose into my son. Even then it takes 20-30 minutes to fill 1 prescription that was called in 3-4 hours ago, first thing in the morning. We are all over worked and under staffed, but this has been an issue well before COVID. The male pharmacist was also so rude to me, specifically when I was there for my scheduled COVID booster. Do better guys. Even some of the workers in the pharmacy are also very rude, specifically today. And it’s not just me, when I have my father in law pick up meds less than 5 times and he can’t even believe the issues and how rude he was treated. I’ll officially be getting my medications elsewhere after 27 years. I think Brian was the only thing holding this place together, since he left is when I really noticed all the issues

Briana Walton

2023-05

I never seen a pharmacy that never answers the phone. This is now the 3rd time that ive had to drive across town because no was answering only to find out my prescription was still not ready after 2 days. Im going to have to switch my pharmacy. They werent the greatest but after covid this place has gone way downhill

Betty Vanwert

2022-05

The pharmacy’s customer service skills are terrible. I get your busy and maybe even understaffed but taking it out on your customers isn’t going to make it any better. They act like your bothering them if you even have a question about your medication, it’s always been this way here but today I went in to get a prescription and it’s worse than ever. I’ll never come here again for anything customers should never get treated the way they treat there’s sorry it’s to much of a hassle for you to talk to someone for a minute but maybe you should get a different job.

Merinda Arnold

2023-05

This place is a mess the only RiteAid I have ever been too that doesn’t answer the phone, leave you on hold for hours, & bad communication when you do speak to someone. They also take long to have your things ready that was called in hours ahead. DO BETTER!!!! I wouldn’t recommend anyone to use their pharmacy.

Michele Phillips

2017-05

Brian is the best pharmacist I have ever had (...and I have had a lot of them), he is kind, professional and knows his stuff. He even used my prescription discount card before I even called on a recent prescription for my dog. The other guy pharmacist, for some reason his name escapes me, was also a great pharmacist, but I haven't seen him lately, so I'm not sure if he was transferred or went to a different pharmacy completely. Now as for the new women pharmacists, they leave something to be desired, not the friendliest, 2 of them haven given me wrong information and/or messed up my prescriptions. Not happy with these new pharmacists at all. They need to take Brian on as a mentor.

Terry Ross

2021-05

They lose any good pharmacist that they have. Cindy was great but she passed away but she told me how messed up some of the pharmacists are.. They don't want to help anyone that they assume is an addict. For example if someone is on a blocker they will say that they are out of them because they don't want to fill the script. Brian is an excellent pharmacist and he is no longer with them. He is at nockley pharmacy and I highly recommend nockley. The store itself is fine but I don't like their pharmacy. Go to Brian at nockley instead. You won't have to wait forever or be judged unfairly

Nancy Culver

2023-05

Becoming better and quicker with medicine refills and delivery service as well. I may just go back there for all my medications if they continue being better. Improvements much appreciated! Thanks Rite Aid!

LISA THOMAS

2023-05

I've been filling at this pharmacy for 20 years. Today will be my last. They do not answer their phone and the reason they give you is that they are short-staffed. I have been putting it off for some time but I guess mail-order is the way to go.

Carrie Simpson

2022-05

Something needs to be done to get more help at the pharmacy. Im trying for over 2 hours to get thru & get a prescription delivered. Busy, but got thru & sat on hold for 45 minutes, to get hung up on! Now busy again! WHAT is going on there?

Junito Martinez

2024-02

Always closed before 9pm close stye the door 15 minutes before

Jen P

2016-05

Worst customer service at the pharmacy the lady doesnt ask how u doing and she slow took over 30 minutes to get 7or 8 customer out with there perscription....prices are also rediculous huggie pk of 29 diapers are 12.79 and same pack n brand are 8.50 aat family dollar. I guess if u like wasting money this is the store for u...

Jean Sherman

2019-05

I am at this place at least twice a week.They have some good deals with a Rite Aid plenty card.The location is convenient for me & also in walking distance so I don't have to take the car.

Evelyn Holden

2019-05

I love this store , especially since they renovated ! It is clean and organized & the pharmacy dept. is fast and has the best pharmacists there!

Roger Perry (Mr Rogers neighborhood)

2023-08

Always a pleasure to shop here. Best pharmacists

jerry m

2021-05

I've been coming here for years. Never have I had any kind of a problem or inconvenience from anyone that works there or trying to find anything I need. I actually like going there.

Bri Baby

2022-05

Never answers the phone, takes forever to fill prescriptions, never calls the doctor for refills, just all around terrible

Sanjay Gandhi

2022-05

The pharmacy took forever to give us vaccine. Waited more than half hour

Aviyah Menachem

2023-05

The pharmacy staff are on the ball and take care of us admirably.

annette munafo

2023-05

Pharma Cy on n main. Pharmacists answwr all your questions. Very professionalvand courteous

Quinta Parham

2020-05

Don't use this one. A racist customer told them my son took something. He makes more money then you or the security... SMH

Waynensusan Combs

2019-05

Change of management in pharmacy...things are definitely better!

Marc Dimler

2023-05

Great service from the pharmacy

Chloe MVP

2020-05

Customer service is horrible and they can't ever find nothing but when I go I find it