Family Dollar

4.1 (157)

449 N Main Ave, Scranton, PA 18504
(570) 209-9412
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Angel Lushefski

2024-01

I live close but try not to shop there anymore unless it's necessary. I think out of the 30 different cashiers in the last year only 2 have not been rude. Today was the end of me shopping there though. I'm sick of the miserable people. Get a different job if you don't like it.

Jeff Allen

2023-12

Very ghetto disrespectful associates not no help at all. What kind of store owner is this? Somebody should look into good health. I will never go back to shop there. They are very rude. I had to also call the police and I was with my kids. I purchase an item from there, I went to bring it back. They said they could not return it so unless I had the papers it came in so then I went home and retrieved my receipt but not the paper that it came in and these people say it’s me it’s nothing that they can do for me rudely and disrespectfully and I thought it was funny and hilarious the way to the street in the amongst each other and for the final decision that was made, they said all they can do is give me a gift card so I took the gift card and purchased the items that I needed in the store at the end of the day. All I wanted to do was make an exchange, so I basically did the same thing , just a big headache

Bernie Molnar

2024-01

Never disappointed whenever I stop in, I can always find something i want at a decent price, and the employees are always friendly

Helen Hartman

2024-04

There is a worker at the Jackson St. Family dollar. Her name is Karen she has an awful attitude and she is very unsanitary when she has a cold or she is sick.

michelle coolbaugh

2023-05

Daytime staff is great, but the night staff is horrible. Extremely rude! Several months ago, a "manager" was dropping the "F-bomb" in front of a long line of customers because she had to work the register. Tonight, I went to the store for a couple bags of cat treats. When I got home, I was missing a bag. They accused me of trying to get a free bag of treats and I had to pay for another bag!!! DO BETTER!!!

Lavon Ware

2023-11

The cashiers are always so polite and friendly also very helpful

Tara Fonfara

2021-05

Thank you for everyone visiting our store. Please excuse our transition from our newly renovated store. We love our customers, and we will always be there to help with anything you need. We are still learning the new layout of the store but certainly happy to help find things with you. Just ask anyone of us. As most of you know we are dedicated to you and your experience in our store. We love to see smile on your faces and love to put them there. If we don't have something your looking for that your are used to seeing at that time we will do our best to try to find it on the floor or get it in for you. We just ask you bare with us as it's been very busy for our staff trying to get everything back to normal as we became a bigger store. Again we appreciate your business and our fun loving times with you. You are what make our store great and why we love our job. We thank you for patience and seeing all of our beautiful customers all the time.

Lisa Matyjevich

2021-05

Why are the shelves always empty? Shipments are not being put out on a regular basis at this store. It is still in the back stockroom. I shop there a few times a week, over the past 4 years, and it's been this way for a very long time, even before the pandemic. And it's not even things that are in high demand. Signage and price points on items are always displayed wrong, and depending who is working they state that things just sell out fast...not true (as I said, it is in the back stockroom). And then, they will not honor the price shown on the display tags saying it's old signage that should have been removed but wasn't. By law they must honor the sale price on an item (not more than one) and immediately take the old sale signage down, but don't, and they leave the signage on display. District or Regional management needs to visit this store and put all employees on the same page.Employee turnover is always at an all-time high in this particular store. Clearance items are thrown in the back of the store on shelving with no pricing. The apparel aisle is ridiculously one big mess.

scott seiler

2023-09

Staff is completely rude here. otherwise, the store is just like any other family dollar

Joshua Martinez

2021-05

Very poor customer service at this location they never answer the phone and items are scattered through out the store. I have also been to the store and witnessed the store manager have her kid with her more than once. Jessica the new cashier is amazing and always has a great attitude

Maria Brown

2023-05

This store is always helpful & respectful. I have an autistic child an they are always patient with us as we are checking out.

Scott Novak

2019-05

1 person at register , 8 people including myself in line , 15 mins of waiting and I finally get up to the teller for her to try to tell me her register is closed . I had to let her know that I've been waiting in my opinion a substantial amount of time . She fusses and says fine but I'm closed after you. It seemed like her co worker came in late as she was I guess trying to get her register up to par so she can start and during that she dropped something behind her and she spent her time picking whatever up ...2nd time out of 3 visits something like this occured.

Nadine Vizcarrondo

2024-02

Horrible customers service so unprofessional

Muno

2022-05

This store is going downhill i will never shop here again. The food is old and the line for checkout is ridiculously long for no reason. Most of the items are broken and the workers have a very disgusting attitude. Calling corporate is very nessesary and i will take my buisness somewhere else.

Felicia Mitchell

2024-02

Excellent service,and very friendly

Evelyn Holden

2018-05

I love this store , I shop here almost everyday! Good prices, nice selection, and great staff!

Elise

2021-05

Clientele is a strange bunch. Clutch your purses anxiously upon entrance. Also, if you see a lady getting picked up by an ambulance, fear not; she is ok. She does this all the time.

Carrie Acevedo

2021-05

Store looks amazing, workers very friendly love to shop there!

Peter Czulada

2020-05

The Manager. Dorie, is more interested in her cigarettes and stands outside smoking and makes a groaning sound every time a customer comes to the register and distracts her from her smoke.

Daniel Cestone

2021-05

Manager was rude, and people in line after us informed us he was bad mouthing us after we left the store...it has definitely gone downhill since it merged with dollar tree...and in the time of covid they really should clean and sanitize more often than they do the store was filthy...very disappointing

Dee Tucker

2022-05

Everyone that works there is helpful. The store is always stocked.Wide selections always.

Raelynn Sweetz

2023-05

I felt very comfortable and I was treated very nice.

Tonya Gonzalez

2021-05

Love the main Ave store! Only one that greets you when u walk in..

Jamie Joyce

2022-05

Bought something that the tag said 1$ got to the counter the person at the register said6.95 show her the tag and she said we just put them there as a overflow

Michael Lally

2018-05

Good selection, friendly staff and you can't beat the prices with a stick.

Eddie Kocienda

2019-05

Love this place. Has a little bit of everything cheap.Great if your on a budget.

Dre Weaver

2018-05

It has good selection on product but customers service lacks

Tara Reilly

2021-05

For that being a family Dollar store they are a little pricey when they don't have sales they are a little pricey when it's not anything 50% off I go there to pay my phone bill that's all I do

Nancy Ladd

2022-05

They had everything I wanted for prices that can't be beat

marie carter

2018-05

Its convenient and people that work there are very friendly and helpful

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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