Family Dollar

3.6 (72)

1502 Jackson St, Scranton, PA 18504
(570) 871-6071
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Nenyala L

2022-06

Im a loyal shopper.The store used to be horrible. Staff always greeted me when I entered but was rude and disrespectful to many customers but now with a new friendly store manager and workers everything is getting better. More products on shelves and great friendly service except for the one older lady that been there forever. Shes very slow, rude and talks too much.

Tonya Gonzalez

2023-08

I shop at family dollar regularly. JACKSON STREET NEEDS ALL NEW EMPLOYEES especially supervisors. Just keep doors closed..I go out of my way to go to main street.Young girl with dark hair is very professional. I could never tell if she's having a bad day..She can be one break or checking someone out its always Hello ,How are you? Haven't see her much lately hope she's still with your company. Gonna find out her name so she can get a good review.

E R

2024-03

In the app the items say a price and in the store the items are three dollars higher and the store employees are very rude

Bernie Molnar

2024-01

Always seem to find what I'm looking for and its always at a great price.

Cam The man

2022-06

Went there the other day and Karen this lady named every item I had PLUS literally counted my changed by the name 2 penny's 3 one dollar bills ect. Like what? Idk if she was taking this seriously or a joke but was so slow the other lady working there with Karen looked like she had to work harder as Karen cashing me out for 20 min I could have been left the store smh don't go cash out near Karen 😒 has alot if items in the store though other then that dont cash at at Karen's register slow work ethic

Amanda Coon

2020-06

I was in your store on jackson street in scranton i was horrified when your cashier talked to a customer disrespectfuly yes the customer had a few choice words. but your cashier acted as if her job was to stand there and look pretty. The customer had asked if the phone she grabed was the one on sale well the cashier was rude and stated look in the add when the customer said politely there were no add you employee stated oh well and offered no other assistance. I walked out i will no longer shop at this store and hope others wont ether.

John Crawford

2018-06

Definitely would not go there think twice about sending your kids in there too there is a lady that works there that follows kids around the store and also adults thinking that you're going to steal. Ask for corporates number and they gave me the wrong number after getting the right number I called and made a complaint nothing was done about it.. she also speaks to you rudely and I'm professionally hopefully something is done about it because they're going to lose a lot of business because of it. The only reason they got one Stars cuz I can't give them no stars!!!!!!!! This place is getting worse by the minute it's nuts

Vickie London

2018-06

Doesn't have much I need. Hard to get around in always boxes in lanes. Employees look very sloppy and unprofessional. The lady working nights complains and seems to b looking for a man. Since she can only talk nicely to men.

Evelyn Holden

2019-06

Good dollar store , super cheap and large inventory, also very nice workers.My suggestion would include keeping the parking lot and front of the store cleaner, because unfortunately the neighborhood has changed with people who do not care if they pollute!

Julia

2019-06

Staff is rude, lady laughed at me when i asked for pregnancy test. Absolutely disgusting attitudes in this place 0 starts preferably.

Yolanda McCord

2022-06

I need corporate's number or something to report the manager at this location his name is Christopher and he is a very rude individual I go there very often and he is always extremely rude and I would very much like to talk to somebody hopefully they can look at cameras or anything like that

lori krisler

2017-06

Love the store. But got ripped off because sign on shelf said the Pepsi was on sale but when I got to register it wasn't and the clerk wouldn't give me dale price.ughhh

Tracy Lewis

2022-06

I usually run to family dollar, for 1or 2 things, never end up getting the thing I ran to family dollar for in the first place. But by the time im done shopping. 1

Donna Tomlinson

2019-06

Staff was very helpful in finding what I was looking for.At check out the woman very polite and considerate about my purchase.

Tanvir A

2023-10

This place needs a deep cleaning.

Chris Lenga

2017-06

Had what I needed for a cheap price for a rental property. Definitely worth the trip. Neighborhood seems a bit sketchy and parking can be a bit annoying.

Peter Czulada

2019-06

The Manager Dory is very critical of customers and thinks they are going to steal. She is also very very rude

Halen Lopez

2021-06

I go to family Dollar every single day two or three times a day and they serve me me and my baby's love the family ❤️

Cindy Walsh

2020-06

Always greeted with a hello when going into the store. Nice place to shop

Little Raven

2020-06

Staff is very rude and they never clean their store and doesn't fix the fire alarm

Eric Alduey

2021-06

Lady there is soo slow omg , bad service very bad

Jake Wolf

2018-06

Place had trash n items on dirty floors also items (merchandise). All over shelves n floors

Daniel Walsh

2018-06

Very friendly environment easy to find stuff

Shasha Locoste (The Best)

2021-06

Best Family Dollor in Scranton the lady hear are awesome ❤❤❤❤

David Green

2019-06

Horrible store. Staff is not friendly

Paul DePaolo

2019-06

Very good

Vickie Brasslondon

2018-06

Its not really kept up.

Tracey Belles

2019-06

Great customer service

Joseph VR

2022-06

Okay 👌

Silent Magician DMC

2015-06

good

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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