CVS

Dana Parkhurst

2023-05

Last month I spent eight days trying to track down my medication prescription through their automated phone system in which it kept telling me that doctor never sent it in. Finally on the 8th I found out it was filled out since the first, in this was for a pain medication for painful back injury now this month I want to fill it up on the first that way I've got a couple days extra in case I run into problems in the future, but I was told since I did not bother to pick it up until the 8th they cannot fill it until the 8th. I was told if I don't like the way their system runs shop somewhere else , when I asked to talk to the store manager I was laughed at by the employees at the front. I was laughed at for saying I was going to post the review.

Miriam O.

2023-06

May 9, 2023- Pharmacist Alicia Edsall should be fired. She is very incompetent, rude and obnoxious. My friend went in to pick up my son’s prescription and she had the name and date of birth. The prescription given was for a different patient. I went back into the pharmacy and told Alicia that she was given the wrong prescription. Alicia rolled her eyes, yelled at me stating, “She didn’t have the name and date of birth. We were trying to help.” First, how is this help when a PHARMACIST gives the wrong prescription with the wrong name to a different person and claims it was “help”. Alicia was very rude, kept repeating that my friend didn’t know the name and date of birth. So she found it “help” to give a prescription with the name Oya Osborn to me instead. Alicia has been a pharmacist for 6 years at this location, yet, she apparently does not know customer service, patient checks to ensure right patient and DOB. She is incompetent and must be terminated. CVS Corporate has been notified.

Erika McCarthy

2022-05

The pharmacy staff is amazing. All questions are thoroughly explained and any problems with doctor prescriptions or insurance are promptly handled. They will do their best to get you your best value. I love coming to this pharmacy and saying hi to the wonderful staff.

Morgan Henry

2022-05

This pharmacy with out a doubt has the rudest people working behind those counters!! I feel like I’ve lost brain cells after asking for an explanation regarding an issue! They never have a clear answer! Most mistakes are on their part ( due to not pushing a button or the right button on a computer) is the difference between a 200$ med to a 60$ med! I’ve been going there over 15 years but it’s time for me to switch!

Michael Slaughter

2022-05

Couldn't fill my prescription because my insurance company won't even do business with CVS anymore. They refused to send my prescription to another pharmacy, and they can not talk on a cell phone to a insurance company. This place is horrible. Stop stealing from insurance companies and customers and you won't have these problems. I'm sorry we're done with CVS. We will do what everyone else is doing and go to a competent competitor. One hour of my life wasted at CVS in Sayre I can never get back. If a insurance company doesn't trust you either does anyone else.

Kae Audhild

2021-05

This is my go-to place in the valley to get my prescriptions filled and stock up on drugstore makeup. The app is so convenient and the rewards are awesome! I wind up getting so many free or highly discounted products because of it. Plus the people have always been super nice and helpful to me. Never had a bad experience here.

RED PILL RULES

2023-09

Retail staff is usually helpful. I don't know about the pharmacy. Haven't used it much.

Jeffrey McKinery

2019-05

There are a few excellent workers. I mean excellent retail service people. However their management since it has opened, up to today maintains a posture of focus on an concept of customer anxiety combatting their ambitions as upper management in CVS. This leaves it clear they are most interested in customer experience neglect. I live across the street since this location has opened. The bear minimum and being sure you are 'taken care of' turns into seeming my place as a patron is a burden to the type of person that had decided to invest themselves in a CVS career. Quite the juxtaposition. The other day the had no milk one of the few items that brings me in there. I asked the spectacled manager up front with a fellow salesperson(whom was quality). The manager's answer was simply, "No". End of conversation. "Okay, are you expecting delivery?", to which he then surrendered he had just ordered and it would be in tomorrow. It might not seem like a big deal, but it is this guys ONLY job. And all he seems most interested and focused on accomplishing is dismissing issues and providing the bear minimum on this pretext. I.e.-doesnt understand the basics of a truly simple position in the CVS chain. Ridiculous experience. I wouldnt take the time to write this if I hadn't observed this past a certain extent, as it is clear this method is deftly transferred to the other 'ambitious' asst. managers in line. They act like it is you vs. them, and they are having a public internal battle between being in charge as a posture and providing service. Which equates to little to no service provided as the baseline guarantee. I want to note all females I have seen there, managment or not have been EXCELLENT and I mean this, except for the disabled woman who is quite rude and focused on customer anxiety to develop to project her own 'well-being', IDK.

Brock Moore

2021-05

I stopped my prescription off at 10:00am and was told to give them a few hours. Came back at 5:30pm and was asked to give them another 45 minutes to an hour to fill my prescription. Totally unprofessional.

Sandi Talada

2023-05

CVS seems to always be out of 1 medication or another when I get the same stuff month after month. I think I will switch to Walmart

Betty Hill

2020-05

IM TELLING ALL WHO DONT LIKE THE SLOW SERVICE? OR THE PERSON THAT CLAIMED THE STAFF WAS RUDE? YOU HAVE TO UNDERSTAND THESE PEOPLE THAT FILL OUR SCRIPS ARE GETTING THEM READY ASAP! SOMETIMES THEY RUN INTO A PROBLEM WITH INSURANCE? OR BACKED UP SO FAR FOR A NUMBER OF REASONS! IF YOU THOUGHT SOMEBODY WAS RUDE? THINK ABOUT HOW MANY RUDE, IMPATIENT, I DONT KNOW WHAT THE PROBLE IS? MY DR PUT ME ON NEW MED I GOT TO HAVE! ALLWAYS THE STAFFS FAULT? RIGHT? NOT! ALL DAY THEY HAVE TO DO THEIR BEST TO TAKE CARE OF US AND MAYBE A BAD DAY? NOT AS NICE BUT STILL DOING THEIR BEST FOR YOU!

Megan Dolan

2021-05

This CVS is absolutely horrible!! They never have the medication needed/their computers are down/ understaffed/ long wait times for prescription pick ups

Richard Funk train's

2020-05

They are very nice people. Friendly have everything I need all the time. Love CVS

Greg Wheeler

2021-05

Expect LONG wait times on your prescriptions was told 30 mins want in told another 30 minutes came back and was told another 20 minutes for a simple script

Jan Jewell

2023-05

Always pleasant staff .I am on the list for top 1% shopping.

Susie B.

2023-05

The CVS on Keystone Ave, Sayre, Pa. Are friendly and my medicine is always on time.

tyler whaley

2019-05

Pharmacy was very rude. Was not treated well. Had to get a manager involved to get help.

Jeremy G

2023-06

Quick and efficient service with a smile

Patricia Cavanaugh

2017-05

Always very helpful but sometimes slow.

Kris Balser

2018-05

Great store and helpful staff.

Richard FunkI (RICKY D)

2021-05

Good people allarown good place

Bernard Legrand

2023-05

Very friendly staff

Nome

2019-05

I would give this zero stars

Richard Funk

2023-05

Great.Nice people

Wendy Base

2022-05

Friendly service