4.2 (866)
2765 Paper Mill Rd UNIT G-1, Reading, PA 19610
(610) 376-3203
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Badass Ma_Ma
2024-04
We started Positive training with Erika. Our 1st week was great! She was wonderful with our busy dog Wallie. We learned a lot from one session.
TG
2024-04
Didn’t let me purchase any fish after interrogating me about tank size and set up. I already maintain a separate 60gal tank, but apparently I don’t know what I’m doing. Lost my business and 30 minutes of my time.
Jullien Searfoss
2024-03
It seems like there is always ich or something going on with the fish. But, Misty is extremely knowledgeable about fish and super helpful when you can't figure out what is going on.I've also experienced phenomenal training from Erika. They are fantastic with my service dog and super helpful when I hit barriers, which tends to happen.Thank you!
Michael N Elizabeth DAmico
2024-03
We found pearls for our Cockapoodle/Summer. She loves her dress
Alexis
2024-03
I love this place the hamsters, mice, guinea pigs, ferrets, cats, snakes, and many more animals always seem so happy and well taken care of! Prices are reasonable and the cashiers were very nice, sadly I didn't catch their names!
Pamela Heffner
2024-04
The ssociaterd who helped me was efficient, friendly and got mt to exactly what was looking for. We love your stores and ser service . Thank you / keep up the great experience!
Ryan Boyer
2024-01
All the Fish tanks look in horrible condition. I just left this store and even the salt water conditions look horrible as three associates are just standing around. Ownership please do something about this rest of the store looked fine.
Karen Swavely
2023-05
I volunteer cleaning with the CatWorks Adoptable Animals Rescue who have adoptable cats in condos there. The employees are pleasant and helpful and I shop here for my own rescue cats from CatWorks.
Jodi Keyes
2021-05
Loved my experience at this location. My Support Animal needed a coat as he is an American Bulldog with short hair. He also helped himself to the bones 😂😂 so he picked out a Bully Braid bone and he absolutely loved it. He likes his new sweater even though the look on his face says" My mom is crazy" 😂😂 They also had a good price for HILLS SCIENCE DIET DOG FOOD. They are always helpful and friendly. I recommend PETCO!😁😁
Amy Diehm
2024-04
While checking out I was asked if I wanted to pay for a bag. Then the girl was rude when I said no. She was mocking me. I will never shop at your store again.
Michelle Bailey
2024-04
Went shopping for a rabbit. There's surprisingly a lot of small animal items and fair prices. I would recommend 👌
Maria Lutz
2024-01
Only has 2 turtles an not even young. The overall store and help was good just lack of inventory even goppies were short.
Sara Goodson
2023-10
Never get rewards or coupons from them even though I used to go in there to shop very frequently. Some employees at this location are rude, and the other employees just look away and don't acknowledge you. Will take my shopping solely to PetSmart from now on, where they have much better prices and polite employees!
Safire Cody
2024-03
I spent over $300.00 in dog food only to be told that I can't use the restroom!!! Seriously, every single pet store allows people to use the restrooms!
Mouse
2022-05
Erika trained our huskies, Thor and Shira. She was super patient with them and made our availability work. Everyone in the store was so kind to our babies.
Tyler F.
2023-10
I have officially marked Petco off my list of shopping for my pet. There are plenty of other options out there to get what I need. After my terrible store experience of being told there were no restrooms to be used… lol and then I was almost charged for plastic bags. I was told we charge because everyone else is charging which is a horrible excuse. The true facts is that it is a cost saving tactic that disguises itself as an environmental tax break.
Jamie McGrann
2024-03
Usually go to PetSmart, but had other things to do in the area, so I went there. Never again!! Staff is very rude!!
Traci Murray
2023-10
I placed an order for delivery. Got confirmation that it was on the way. Then a text saying they were canceling my order. Called to ask what happened. Nobody knew. Suggested I reorder. I said yes, but not from you. Amazon delivered the next day.
Martin Mr. E. Espinal
2024-04
Great place to go and bring your family to see the various pets 😀
Julie Brossman
2023-10
Staff is usually friendly, I can always find what I need and get on my way quickly. The parking is decent so you don't have to walk far.
Teena Widener
2023-10
I have relied on Petco since 2007 for my dog's food, toys, treats, supplies and grooming. I'm always met with a smiling face and a great personality when I shop at Petco. Thank you for your consistent presence.
Tuukie
2023-12
Spend $100 on pet stuff and they’re trying charge me $0.10 per plastic bag. That’s pathetic. Congrats they found another way to nickel and dime their customers. Just go to Petsmart it’s right down the road.
Lisa Marie
2023-08
The girl, Jaylynn, who “helped” me with my pickup order was incredibly rude. The order was for curbside pickup, and after waiting about 20+ minutes I just went inside to get the order (I had to let my pup calm down before going inside regardless). The girl kept rolling her eyes at me and very blatantly acted as though I was a huge inconvenience to her existence. I felt very unwelcome in the store. During checkout (I grabbed a few items while inside), she charged me $0.10 for a bag- then after checking out I had to ask her about my pickup order again, at which time she hands me my online order- IN A BAG. So why did she charge me for a bag when she damn well knew I could’ve put my additional smaller items in that bag? Someone like her should not be in customer service. She very obviously did not care about her job, the customers, animals, anything. So sorry I inconvenienced her with being a customer that helps her to have a job. I’ll never shop at that Petco location again, if any Petco’s at all after that. Horrible experience.
Jen Groff
2023-10
Although my experience was fine, I was shocked when I saw on my receipt that I was charged for the plastic bag for the items I had purchased. There was no mention by any store associate that there is a fee for a bag, which other stores provide for free.
Jason Slater
2023-05
I bought a Eagles jersey on a Sunday that ended up being to small. I went back a few days later to exchange it for the next size up. They tried changing me 15 dollars because the jersey wasn't on sale no more!! Wow never shopping at Petco again!!
Sheldon Zimmerman
2023-05
Having a wonderful Peaceful and enjoyable evening I wondered in to grab a few Things. I was elated to be able to leave feeling the same way. From the girl that got the crickets for me, Thank you! To Hailey at checkout, Thank you both exemplary employees. Helpful, all smiles and extremely pleasant. I am always ever so grateful when as difficult as retail can be. When I'm met and assisted by such positive employees. I wish raises and a nice holiday bonus for the both of you in this busy season. Keep that joy going
Faith Schaffer
2024-04
Found what I was looking for easily and the girl at the register was quick and friendly.
Jody Bortz
2023-09
Went to Petco for flea prevention for my dog. I had questions about the product but all 3 teen age girls knew anything about the product I wanted to purchase. I think If you work at the store you should know something about the products you sell. So I walked out.
Dane Yuengel
2023-08
We were nervous to bring our goldendoodle back here after a bad experience with a different groomer. Christina B, however, was AMAZING and made us feel so much better about coming back. She was fantastic and made our pup look so well-groomed!
Tiffany Wilson
2022-05
Employees were respectful and helpful. They were explained everything to us. They did not have a large selection of glo items but overall good experience.
Monday | 9 AM-9 PM |
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Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-7 PM |
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