4.4 (728)
1112 Town Square Rd, Pottstown, PA 19465
(610) 705-9922
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kiralyn Foss
2024-01
I have been taking my dog here for multiple years at this point, with various groomers, and there hasn't been an issue with any of them. We always opt for the appointments they have before they open, due to an anxious pup, rather than stick to one groomer, but all treat him so well. The store is clean and well stocked, too. On Saturdays the rescue that has cats available for adoption every day often brings additional in, as well.
GINA Cardinale
2023-05
I took my dog Si _ Si for a grooming appointment .They have excellent grooming services. They check every part of your dog to make sure that they are okay. I use Erica at PetSmart in Pottstown she is awesome and wonderful. Si _ Si loves to see her . When she's all done with my dog she looks awesome and beautiful and no more shedding yay. She uses the FURminator on her since my dog is a husky she sheds a lot. Thank you to all the groomers for an excellent job . Thank you PetSmart for all the services you provide.
Sarah
2024-03
The associates are familiar with pet care and importantly with the products carried in their store. They are able to answer questions about the products in the store. There are good sales. The store carries a good selection of merchandise.
Kimberly Schadler
2023-05
I absolutely love Tiffany. She has been grooming my very temperamental difficult Pomeranians for years. She always goes above and beyond. I wouldn’t know what to do without her. She really is a gift. She isn’t just our groomer. She is our person!!! I am so grateful for her. Thank god for the few positive people in this world.
Kathy
2021-05
Went in for treats for my Rabbit ( which a competitor didn't have in stock) and found them. The store was very clean and well stocked and Employees were helpful and courtess.
diane yusko
2024-01
I love this store always has sales on my cats treats. No matter when I go in.
Katie Kolbmann
2021-05
I recently had the groomer Travis for my pup. He is absolutely now her groomer I will consistently go back to. I appreciate how he asked and clarified what I wanted and made sure not only my dog was comfortable but myself before we even started. I would recommend this grooming service!
Michael McLaughlin
2024-01
They had everything you want, or need for your pets, comfort, including a pharmacy and a veterinarian check them out.
Aimee Steel
2023-05
My German shepherd always has a great grooming experience! Friendly staff and the online scheduling is so easy!
Gail Musser
2021-05
I really like Petsmart. They really do have the best and biggest selection of supplies for your pets. Always a 5 star! Ginger says thank you for carrying a good selection of Sheba!. She's a little picky, but loves her Sheba Pate! 😻
Wendy Prutzman
2023-05
I very happy with the grooming of my dog Mr Annabelle.. Tiffany is very friendly as is the rest of the staff...I am always happy when I pick up my pet and would highly recommend them..
Daniel Bonham
2024-04
Friendly good service they are walking qrount trying to help
William Mc Millan
2022-05
Went to pick up new food for our new puppy "Pocohantas". Tea cup Chihuahua. Was quick service to my 2004 Chevy SSR. Safe with masks. No touchy the recite. Right to vechile. Running Market price but the only pet shop around who had in stock. Which made it just greater then great.
Rainey Mckay
2023-06
My Husband and I, went to price out guinea pigs . We ended talking to one of the employees about the Piggies. Clarissa was extremely helpful and knowledgeable about guinea pigs. We ended up adopting one of the the the Guinea Pigs. She was amazing. A Big Thanks for for helping us pick out the sweetest little girl.
Andy Bischoff
2024-01
Got the things I need just fine for my new puppy. I'm all set to care for Thunderbolt!
Ashley Miller
2024-03
Manager Karla sleeps with peoples husbands even though she is married. Wouldn’t recommend
Ebony L
2023-05
The workers are nice, very knowledgeable about pet supplies. I had my pup groomed here and they did a good job but my pup was super stressed from the experience, hopefully our next visits for grooming will become better as he grows
Ernesto Haro
2023-05
It is one of the best places that has a large number of articles for our pets and of good quality. The accommodation is super incredible, the organization and accommodation is super and I love that older people work there, it gives them the opportunity not to feel alone for some of them and they are always with a smile they are too attentive and I admit some of them have problems with technology but nothing that cannot be solved they are always attentive and are willing to help when you do not require help that gives a plus to the way of providing the service service in my point of view I am super grateful and happy with the service of the staff and the products... I love few places like that
Andy H
2024-04
$101.00 for a wash and cut of an 8lbs Maltipoo is absolutely ridiculous. I also shouldn't be charged an extra $10 scissor fee as this price should be included in the price for the cut. I also didn't get the groomer that I scheduled the appointment with.
Tonya Spencer
2023-07
Great place to shop for your pet. They have a large assortment. Take your pet along with you. They have a discount if you sign up for their membership card. You get so many points and get extra money to put on your purchases.
OscarBoy
2023-05
Genee did a great job on my Oscar (cat). Yes, they bathe & shave kitty cats. Mike the manager, runs a great store & takes extra care of the customers.
Heather Gibson
2023-05
The only reason I gave it stars is 1 I bout 35 feeder fish and by the time I got home 7 were dead. Only live 10 min away. 2 I had my granddaughter in with me and was planning to buy her a small animal so I asked if we could hold and check out certain animals , the employee begins to say oh no we can't do that . Um ok why ? Oh well if your not buying one (understand that) we can allow , well my plan is to buy something. She then tells me , is it a good idea to buy for a 3 yr old? It's my choice and she is 4 . Needless to say we NEVER bought anything. They don't hold or socialize beside with the many in cages. SMH. I get its a chain of stores what I don't get is the irresponsibility of not caring for the animals they sell to families.
William Crespo
2020-05
They took real good care of our dog. We got her bathed, her teeth brushed and even her nails painted lol
Daryl Drumheller
2023-05
We went there yesterday to get presents for our dog who turned three. Store wasn't that full of people that kept on dragging us all over the place and eventually did pick out some gifts for herself. The cashier was friendly and even asked if it was okay to give our dog a treat.
Mike T
2022-05
Staff was friendly and helpful. The aisles were organized and items were clearly marked. Seasonal items are available. They had a decent amount of fish, only guinea pigs available, and some birds--a smaller selection of animals compared to others. The facility seemed to be clean and well-kept. There were a good amount of items on sale, so it's worth stopping by to take a look. Overall a good experience.
Krista Kauffman
2023-12
The staff is always so friendly, even when there is a line.
Crystal Weideman
2023-05
Take my puppy here for classes. Ms. Nancy is awesome with the dogs
Tracee Marshall
2023-05
Super nice employees. I'm always in the store at least 3 times a week. Plus they price match which is super helpful. Definitely recommend.
Tania Schnitzler
2023-10
This is a great place for animal toys and treats and food ect. Very friendly and helpful . I do recommend this place PetSmart.
Wendy Prutzman
2022-05
Very satisfied with Tiffany and with the grooming staff, Tiffany was very knowledgeable and friendly towards us and our dog... We will be back again..
Monday | 9 AM-9 PM |
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Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-7 PM |
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