4.9 (112)
1611 Old Ridge Rd, Pottstown, PA 19465
(610) 469-2733
papetfences.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Linda Major
2023-10
We were not sure about using Pet Stop because we had tried so many other products that did not stop our dog. But We are so glad we did. It is like having a different dog. He will NOT go past the line. Pet Stop was worth every penny. I recommend it highly. This picture is our dog sitting and watching kids (which he loves kids) across the road playing, he would not cross over the line. The staff is wonderful they will answer any question you, and if need be come out to your place and help you. I can not say enough of good thing about Pet Stop!Service: Dog fence installation
K & J L
2024-04
When the fence was installed does not matter- right? We installed our fence 7 years ago- but it had a lifetime warranty on workmanship. The fence worked, but it was a very quick and rough installation by young kids who didn’t care and got upset when I pointed out the problem with their installation. When I pointed this out to the owner- he passed the buck to the new owner. My suggestion is- don’t sign the papers UNLESS THE OWNER IS THERE ON THE JOB TO SUPERVISE. The owner was NOT on my install- I was there during installation and I KNOW who was there and it was not the owner..
Colleen Barry
2024-04
Karl and his team were responsive, professional, and easy to work with. It was a great investment to get both indoor and outdoor electric fences to keep our new puppy safe!
Samantha Gunson
2023-05
Absolutely love Pet Stop and would recommend it to anyone getting a dog! Karl and his team were great and got it installed just days after we bought our house. Our crazy pup had some trouble getting used to the fence and Karl stopped back over multiple times to help us out. Now both of our dogs won’t cross the line for their favorite people, other animals, or toys!Services: General repairs & maintenance, Dog fence installation
Stacy Davis
2024-03
We recently rescued a puppy. So we needed to add a third collar. We have had our fence over 4 years and it safely contains our girls. We would recommend this local company to anyone. Thanks again
Kristin Williams
2023-09
Twenty years ago we switched from another company to Pet Stop and we are so glad we did. Karl was our initial contact. He provided training and told us to call whenever we needed him... which we did. Karl adjusted the receiver strength for each new dog, as well as, helping us with adjustments for the dogs that needed more or less of a boundary reminder as they grew. This year we rescued two puppies and called Pet Stop. Catherine told me about the rechargeable receivers (yay to no more batteries) and set up an appointment for us. Mark came over and was great. He double checked the flags we set out, set up the receivers with different adjustments specific to the puppy's personality, offered tips for training puppies verses dogs, and answered all of my questions. Thank you Karl, Catherine, and Mark for keeping our dogs safe with your outstanding service. **Please note - 6 dogs and 20 years later the receivers were still working. I called Catherine for batteries and short hair collar prongs. The upgrade to rechargeable receivers was an option not a necessary. Quality products go along with the outstanding service.
Lauren Fox
2024-04
We had an excellent experience from start to finish. Very professional, quick install, talked us through and assisted with training. 100% recommend!
Donald McGill
2023-05
Pet Stop dog fence team was very responsive, professional and courteous from start to finish. The local owner came to our home to provide a detailed quote on the product and the installation / training process.Mike the technician came in about a week to install the wire, describe how to use the product and to do the initial training with our dog. The process took about 3.5 hours to complete, and we are very happy that we chose Pet Stop over the competition. They offered more choices and had much better pricing than others we looked into.Our dog was treated with respect and care both before the installation and during the training.Highly recommend Pet Stop products and services. They answered all of our questions and were very responsive with follow up calls.Services: Dog fence installation, Fence installation
Kristen Geddes
2024-04
Dylan was wonderful to work with! Very patient, knowledgeable, and kind. I’d highly recommend him and the Pet Stop team!
Michael Altschuler
2024-03
Great service, easy to work with, prompt response. Both our dogs took quickly to the training and we are very pleased. Would highly recommend.
Danielle McNulty
2021-05
BEST MONEY WE EVER SPENT!!! We absolutely LOVE Pet Stop - everything about them and the fence. Catherine & Karl are amazing to deal with! So nice, so honest and always so helpful!! Mike who did our install is great too! Our dog is SO utterly happy to have the freedom he does because of them and the fence. In turn we also now have alot of freedom as well since we no longer have to worry about our pup running off into the woods behind our house and getting hurt. It's the BEST feeling. We can all hang outside without a care or worry. We can just be out there to play with him, or to hang on the patio or by the fire. We can just be out there to ENJOY. THANK YOU AGAIN PET STOP!!! If I could give you more than 5 stars I would!! If anyone reading this is 'on the fence' about having an install done by them, JUST DO IT. You will not regret it, trust me!! I repeat - BEST MONEY WE EVER SPENT.
Tina DePrisco
2024-02
Great product, great service. I highly recommend them. We have had our fence for 11 years and have only needed 1 service call, they were prompt and helpful.
Christine Fieo
2023-08
Having our Pet Stop Electric Fence installation was one of the BEST decisions we have ever made. We are at ease knowing that our Dogs can now play safely and securely. The Company owners, the team of highly trained technicians (especially Mike) are absolutely OUTSTANDING !!⭐️⭐️⭐️⭐️🌟Service: Dog fence installation
Lisa Lujan
2023-06
Needed an underground dog fence. We bought one to do ourselves but just didn’t have time. Petstop came out walked our property, quoted me a price much better than I was expecting. The fence was installed the very next week. Everyone has been extremely nice and helpful. Explained the system, features, and how to use the app, making sure I understood. Great experience and would recommend them to anyone needing a dog fence.Services: Dog fence installation, Fence installation
theresa tait
2023-05
Our original Pet Stop underground fencing was installed approximately 17-20 years ago. We only had to call for repairs 2 times (both times were due to humans breaking the wire). Each repair was handled swiftly and professionally. The staff was amazing!This year I lost 3 of my dogs' collars on the way home from vacation! The staff quickly responded to my need and desperation. They sent new collars out to my house in less than 72 hours! I was impressed by their sense of urgency.I highly recommend this company and their products to all my friends and, frankly, to everyone.Service: General repairs & maintenance
Erin Gilroy
2023-05
I had a great experience with PetStop when they came and repaired my invisible fence. They quickly responded to my request for service and were able to make an appointment sooner than anyone else. They arrived on time, they were professional and repaired it fast! The only reason I gave four stars is because I wish it was a little less expensive. Cost $200 and it was fixed in ten minutes. Otherwise happy with the service.Service: General repairs & maintenance
joseph hamill
2023-08
Pet stop installed our fence abt 12 years ago. After this winter we started having issues with the fence working. Initially PS came out and thought that after all these years we would need a new fence. We scheduled a date for install and when PS came back after looking at the wiring one more time PS determined no need to install a new electric fence. We were thrilled with the honesty and great work of PS and would whole heartedly recommend PS!Service: General repairs & maintenance
Vicki Facciponte
2023-05
This company is extremely professional and fast to respond. My installation happened very quickly and the installer was quick, professional, thorough and explained how to use the collar with the fence perfectly. He gave me some tips he thought my breed would do well with and they worked like a charm! Would highly recommend.Service: Dog fence installation
Elizabeth Brady
2021-05
We think Pet Stop is great! Karl responded immediately to our call and we scheduled a date to learn more about their invisible fences. Soon after our fence was installed and we were trained on how the Gentle Steps program works. Our dog was easily and safely trained with this program and we had a complimentary follow up training session. Pet Stop is a friendly, helpful, thorough, and prompt company. Most of all their invisible fence system works!! Our dog Lily loves the freedom of roaming our yard and now we don’t worry about her running off.
Sharon Piecara
2021-05
The Pet Stop team were outstanding during the decision process, installation and training. It took no time at all for our dog to figure out the fence and honor the boundaries. When I have a question or need parts for the collar they get back to with 24 hours. I have several friends who have dogs, they bought collars so when they visit they can let their dogs run free without worry. Great product and great people.
Stephanie Griffith
2021-05
We got an invisible fence installed for our pup when he was 6 months. Petstop came out and explained everything and gave us some training techniques for our dog. Everything worked great. Just recently our charging base quit working and we contacted Karl and he had a new one shipped right out to us. The customer service is great if you have any questions or concerns. They are very responsive.Service: General repairs & maintenance
matt koch
2021-05
We had a pet Stop invisible fence installed and have been happy for the past two years. The fence itself is pretty straight forward, bury a wire, hook it up to a control unit, put a collar on your dog. What has made our experience so positive is the service associated with it. Catherine and her team have been incredibly responsive and have helped us not only with the equipment but training as well. They have answered text messages and calls 7 days a week and have responded with advice that has helped us and saved us money!In my opinion, products don’t differentiate themselves much anymore, service does. Pet Stop has provided us outstanding service, my hunch is, it isn’t a fluke!
Dani M Almond
2021-05
An absolutely fantastic company owned by true dog-loving folks. We had a fence previously installed at our home when we moved in, and Catherine was quick to call me back to set up an appointment to get it up and running. She patiently answered all of my many questions and so did her hubby on installation day. There is no price on the peace of mind you have knowing your furry loved ones are safe using their fencing system. I have had to have them come out for a repair and they were courteous, timely, and went above & beyond as far as customer service goes. I will sing their praises to anyone who will listen!!
Kelly McCurdy
2023-05
I had such a good experience with Petstop. The fence was put up quickly and they provide easy training with the comfort of my dog always being their top priority. They are responsive and easy to work with. It’s been a pleasure working with them!Services: General repairs & maintenance, Fence design, Dog fence installation
Barb Burger
2020-05
We had a great experience with Pet Stop. The owner Karl is very responsive to your calls and wants to resolve any issues and answer any questions you may have as soon as possible. The install went smoothly and so did the training for our pup. We decided to go with the upgraded collar which ties in to the App, allowing us to check the amount of battery strength left (no guessing!), contact Pet Stop directly, view a history of corrections the collar has made and utilize the Remote Trainer feature to discourage any negative behaviors. We have used the remote trainer twice - to discourage aggressive yard digging and when our pup would get too close to our car on the driveway when we were leaving. Pet Stop makes you feel like an important customer and that they value your business and truly want to keep your pet(s) safe
Alison Holmes
2023-08
Entire experience was great! Appointment was made within a few days and Mike came out and was very knowledgeable and found the breaks in our line and fixed it. Definitely recommend their services! Fabulous Service!Service: General repairs & maintenance
Emily Landers
2019-05
We have had such a great experience working with Pet Stop. The fence was installed quickly and the personal training after installation was very helpful and made teaching our dog a breeze. After two weeks, they did a second personal training to make sure everything was going alright, which was great since our dog was not reacting much to the low shock. Our dog is great with her boundary line now and can run around the yard care-free!
Doug B
2020-05
We have been using Pet Stop for 20+ years (or more...) and have recommended them to many other friends and family members.Karl and Catherine (the owners) and their crew made the move from our old house to our new house (just across town) as smooth as can be. Karl got the dogs trained in the new yard without any problems, and also trained our new puppy in just a couple sessions.Our dogs stay put, despite a constant trail of deer running through the yard!They have always been quick to address any problems we have had- including the time I cut the wire in multiple locations while installing a new shed.The PetStop collars and system are top quality AND are reasonably priced.We couldn’t be happier with our experiences and highly recommend Pet Stop!
Mark Dhuy
2020-05
Karl and his Pet Stop team installed our underground fence system about 7 years ago. Their professionalism and genuine care for our dogs throughout the installation and training process was exceptional. They also continue to be very helpful and responsive if we have questions about the system or if minor updates are needed. I definitely recommend Karl and his squad to anyone considering a similar system.
Montty71
2021-05
Every step of my invisible fence installation was done professionally and with great customer service. From my initial inquiry several months ago until now, Catherine has been responsive and a pleasure to work with. Having never had an invisible fence before I was at the onset concerned about how to teach my puppy where the boundaries were. The installer took the time to walk me through training step by step and the results have been miraculous. Even after the install was complete, I was still able to reach to Catherine with any questions I had. If you are looking for piece of mind for you and your dog, this is the service to use!
| Monday | 8 AM-4 PM |
|---|---|
| Tuesday | 8 AM-4 PM |
| Wednesday | 8 AM-4 PM |
| Thursday | 8 AM-4 PM |
| Friday | 8 AM-3 PM |
| Saturday | Closed |
| Sunday | Closed |
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