3.9 (133)
1432 E High St, Pottstown, PA 19464
(484) 374-3591
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jess
2022-05
First, the owner needs to take down pictures of other Dollar Generals. Your store does not look fully stocked and clean like that. Stop lying. It shows that you aren't proud of your store, your employees that YOU hire, or of your surrounding community.Second, they seem understaffed, but the staff there are friendly enough and enjoy chatting at the register about anything and everything. At least they have manners. Also, someone is almost always outside smoking or talking in the office (you can hear them from behind the closed employees door because they talk that loudly).Third, shelves are barely stocked (unless you get there on a day they just stocked, but don't expect it there the next day). Products don't last long here, they usually run out quickly of stock, and it usually looks like a bomb went off. Aisles are messy the further you go back (much like the Walmart in town).
Christen Williams
2024-04
I’m the last couple of months the store went from the shelves having nothing on them with cart full of stuff to shelves being full. Whoever they hired is doing a GREAT job!
carmella blondia
2023-12
horrible customer service, they are always in the office , eating or talking amongst themselves, so the line grows because they slowly want to leave the office to actually ring up people, they seemed miserable as we are waiting for them to wrap up their conversations with each other. the aisles is a joke , uboats in aisles no one even stocking it, too busy sitting in the office talking
Advocate For YOU
2021-05
I went into store for hair products. I walked past a display with candy & other items on it. The display said 50% off. I asked the lady if they were 50% off. She said yes.. I picked up some & went to the counter. She started scanning, but they didn't come up 50% off. I said there's a whole lot of them over there. She walked over to the display & saw plenty of them there. She said it's not those. Somebody put them over there. She then told the other lady to take them off the shelf. This is her removing them from the shelf right in front of me! Never honored the price! Horrible customer service.
Kar and Kacey Wright
2022-05
They are constantly closing before 10. This time they said they had to close 5 min early because there registers are off ?? Makes no sense. They just want to close early to get out by 10.
Ashlyn Weniger
2023-10
Placed order on online , confirmed then told hours later it was running late only to wait for a couple more hours to be canceled. Poor customer service. No answer on phone to find out reson.
Amina Sclafford
2021-05
This is a great store to find your every day essentials for reasonable prices
Jen Shuler
2022-05
Was just there waited a huge amount of time in line because it took both employees to deal with a rude customer. Then checked out asked if that was all the bags and he says yes. Get home and am missing items. Try to call no answer several times. This store needs better management and employees who will pay attention and do their jobs.
W Rayez
2023-05
This place is the worst they. Close whenever they want it’s closed at 6pm because idk. But blame should be put on the area manager DO YOUR JOB MAKE SURE ITS STAFFFED YOU GET PAID ENOUGH!
the gaming savage
2023-05
I was looking for a couple of items, some were partially consumed and the aisles don't get me started on the aisles, it looks like a separate hurricane struck inside the store, shelves littered with all sorts of different products, aisles partially blocked by box carts it's an absolute mess and it's getting out of control
Tammi Frank
2021-05
Our store is the best as in the people that work there Stacey and china are great there was a young man too but yous got rid of him over him thinking of his coworker cause she was sick and I think your wrong for getting rid of him he helped me all the time and now I don't have that help you should of fired the girl too now these girls have to work and be short handed and they ain't getting nothing done there is nothing on the shelf s cause of yous how are we suppose to shop well yous are wrong
Tiffany Tiffeckert
2022-05
They are ALWAYS short staff and then they close Early because NO staff. DG should pay workers more and I guarantee u the service n store will flourish.
ThegLoversUnit
2020-05
Love the convenience of having this store right around the corner. Store hasn't been open on time a few times... parking sucks and location is odd, but the store inside is great!
Lanisha Thompson
2020-05
The 2 times I've been there, the employees are helpful and nice! The store is still getting set up but so far so good 👍
Jessie Cushman
2022-05
Closed at 9 but sign says 10pm daily. LIES!!
Em G
2022-05
Hours aren't posted online accurately. Store closes right at 5:45 or 6pm. How are people supposed to shop there after work? This won't be here much longer with these hours...
Josh Rizzuto
2023-05
I stopped in to grab a couple quick items and Nadia (I'm so sorry if I got the spelling wrong!) was so helpful and friendly. Thanks again for all your help!
Crystal S-Bruce
2023-09
It’s a mess. Don’t bother, go to the Dollar general on Charlotte Street or the one in Stowe.
Katelynn Starr
2021-05
I love this place. My go-to for Google Play cards. Also BTW I was the girl next to the ice thing with the headphones and purple coat saying "chair ice oi oi oi"
Antoinette Fasano
2021-05
They had received a delivery. There were U boats every where. Hard to manuver around. Not terribly annoyed, at least they were refilling the shelves.
wanda brown
2020-05
Employees are very nice but the customers are rude. Parking is limited due to sharing with other retail and resturant s. Easy to see from the street
S W
2020-05
Not enough help? Shelves are always empty and you have to squeeze through the place it's always packed with merchandise that needs to be put out.
dethklok9115
2020-05
Great new dollar general. They have so much. I do most of my shopping there. I go almost everyday
Melliano Muni
2021-05
Didn't greet me when I came in but the people that came in after me got a greet. I didn't have to wonder why, my skin complexion let me know why.
Adam Heimer
2020-05
Standing outside of store as I’m typing this. Store hours say on door that they are open until 10:00pm. It is 9:45 and the doors are locked.
Trevor Evans
2020-05
Well stocked, clean, has both name brands and generic so you have a choice
Katrina Montique
2022-05
Catherine the cashier is very rude. She rolled her eyes at me when I asked her a question. Than got smart for no reason.
Jennifer Marriaga
2021-05
Store seemed cramped to me compared to other Dollar Generals, and their clothing section was extremely small (from what I'm used to at others). Clothing was the reason I went
Hello Kitty
2021-05
Very clean and organized store. Staff is very friendly and helpful.
Donzo000
2020-05
Cleaner, more organized than the North End store. Nice job Dean!
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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