Rite Aid

3.5 (34)

802 Pennsylvania Ave, Pittsburgh, PA 15233
(412) 231-0868
riteaid.com

Claimed
Drug store
Beauty supply store
Convenience store
General store
Greeting card shop

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Gwendolyn Healy

2024-03

There have been two pharmacist at the Rite Aid on Pennsylvania Ave. Two young men dedicated to caring for the needs of their customers. They have both gone above and beyond in providing not only good service for myself but also for my mother during her life. We were not just customers, we were people to them and they treated us like friends, kind, compassionate, caring. Never taking out their frustrations on the customers,as stores close and their workload increases. Thank you both for the past ten years of service and caring for all our pharmaceutical needs and more.

Nekaybaw Anthony

2024-04

I have two toddlers in the car and a pharmacist bought my RX out to me. Thats meeting the customer’s satisfaction!

Obawtaye Folayan

2024-03

On 2/12/24 a manager at this location displayed an extreme lack of professionalism at the time by continuously harassing me as a third party gig worker during the end of my shift to the point where it was unbearable and extremely uncomfortable. I have to question who would put a person as such to be in charge of employees let alone an entire store. Avoid this location at all cost!

Julia McClelland

2023-11

I do not feel safe shopping here anymore. There's a woman who seems mentally ill who regularly stands inside the store, either by the door or next to the counter, talking or shouting nonstop (that's not hyperbole -- it's nonstop) to the air with an angry scowl on her face, always turning to directly face people who apparently walk past her too closely. Tonight, she was there at the door when I came in. When I got my item and went to the counter, for the first time, I saw the woman standing 100% behind the counter with no one apparently objecting. I admit, it was pointless for me to ask, "Does she work here?", but I was just flabbergasted by how the single employee was just ignoring her. No, maybe it's not safe to tell her to leave, but in that case, is it safe to just stand next to her without leaving or telling other people to leave or calling for help? Well, me asking that got her attention, and she looked right at me, and while I lost track of a lot of her words, "I'm gonna walk up your ramp!" stood out and made me gasp. Our house does indeed have a wheelchair ramp. I've never interacted with her near our house. Did she follow me? Watch which house I went into? She continued shouting at me after that, not making any sense but apparently mad at me. Is there really nothing the store can do to stop this woman from harassing and threatening customers? If she's not dangerous, they should be able to ask her to leave. If she is dangerous, there must be a procedure in place for keeping people who are too dangerous to confront out of your store. Calling 911, or the cops, or APS, or the hospital and asking someone to remove her? I can't believe their best solution is to just let her stand behind the counter shouting at customers and now threatening to show up where they live without doing ANYTHING about it.

Eray H

2024-05

The women who helped me today were awesome and very congenial. However, today I was told that because of cameras I guess 6 months ago she was told I was not allowed to return something. How, she remembers that I am at a loss. Then, I was given a maryiad of reasons. I do know they were not allowed to use cameras anymore because of there misidentification of darker skin ppl. So, she said last time I was there 2 weeks ago they used them. So, I see they still used them. Plus, she walked away and would not give me her name etc,. Story of the constant wall that ppl of my ..... Well, I had a great review of this store that has changed to this.

Doreen Glover

2024-04

The store associate was kind. I had a nice selection for what I was shopping for.

Lason Duncan

2023-07

I like this Rite Aid it offers a variety of products for people of color.Especially hair products. Meanwhile the other Rite Aid on Brighton carries very few products for people of color. Like the pharmacy clerks are pleasant and do not mind answering questions, as well as coming from behind counter to assist you in finding what you are looking for.

Kendrah foster

2023-05

The pharmacy staff is awesome! Whenever I have a problem or need to ask a question they are so polite and helpful. Justin, Evan, Parker have been so instrumental during my health journey. Also Nicole is great to she is always willing to help me find what I need

Brittany Staab

2023-06

came to this store and got threatened by one of the employees. she screamed at us until we left. very unprofessional and racist. read the reviews and they all seem to be negative. will never be returning.

Night Owl

2021-05

Terrance, the shift manager is very unprofessional and does not know how to do his job. I wanted to get my return done on my credit card, but he did not know how to do it. I know I can do it because Nicole did it for me before. He just gave me cash back out of the register. I'm pretty sure that is against policy. I have also seen him leave the register hanging open when he runs into the office. Please hire better staff Rite Aid!!!Edit: It's cool now. I heard he was fired recently for scamming the store out of $3,000.

noaa gzz / shanoa mariee

2023-05

I like Nicole she is a good worker has been with Riteaid for a long time she needs a raise good with people you should keep her around Riteaid needs more people like her

L V.

2024-02

Management is horrible. They don’t care about their employees.

Alisa Grace

2023-05

My experience at the Rite--aid on Pennsylvania Avenue on the Northside in Pittsburgh I would recommend there very nice they get you in and out greet you with hello and a smile.

Shanda Ross

2023-10

Very good and friendly sales associate Tiffany!

Alyssa C.

2023-05

It’s ok, could def use a remodel and some self scans. Parking lot could certainly use more attention, clean up, additional trash bins, etc.

Kimberly Mcclelland

2023-05

Contacted the pharmacy, sat on hold for 15 minutes waiting for someone to pick up and help me with my question. Pharmacy is short staffed (which they confirmed) and it shows in poor customer service decisions. When I pointed this out, I was hung up on. WAY TO GO!

Kim Bellefonte

2022-05

I'm always gifted by the inventory.. I purchased the last "Ocean Spray" Cranberry juice... I'm hoping they restock... 🍷

Austin Hanobik

2023-05

One of the few pharmacies that remember people's names and prescriptions. Very personable staff.

Dane Cranberry

2023-05

The Pennsylvania Avenue store is very professional, especially the pharmacy. They ask if I have any questions about my medication.

GRANT HOWARD

2022-05

Great.love the food.still waiting on my credit for hoagie ordered and driver left called and they were great about my 42.00 Order placed before the hoagies

Nathan “Yacan1” Dadey

2020-05

Awful store. Got bugs in a bag once. Only a few nice people working there but store manager seems really unprofessional.

KDhl Hlll

2020-05

The front register employee's always smell like they just finished smoking pot. Not professional at all.

William Populo

2023-05

Very nice people. Always willing to help with any problems.

Kristi Leone

2020-05

Great sale on Arizona Tea right now.

Danielle Darle

2019-05

Anytime Justin and Colleen arent working my prescriptions are all jacked up and take forever.

Brenna Jay

2022-05

the most uneducated group of people i have ever encountered

Stephanie Dantzler

2021-05

Great store. Handy location

Avaree Raglin

2023-05

Racist evening general manager.

Kienna Johnson

2017-05

I love this store.

Opening Hours

Monday 8 AM-9 PM
Tuesday 8 AM-9 PM
Wednesday 8 AM-9 PM
Thursday 8 AM-9 PM
Friday 8 AM-9 PM
Saturday 8 AM-9 PM
Sunday 8 AM-7 PM

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