Northside Carpet & Oriental Rugs

Andrea Karsh

2024-02

I have used their services for years and have always been highly satisfied. They were so helpful with advice during a “carpet emergency” where paint was spattered on my wool rug.

Paul Norton

2023-11

Really nice people. Very knowledgeable and friendly. Extremely fair pricing. Communication is a bit lacking, but only because they are busy cleaning rugs most of the time. Would love to see them adopt an email system or other way to update customers on the status of their rug.

Cathy Gable

2022-05

Today Ken and Bin from John and Sharonda’s team brought back the four Oriental rugs I had cleaned and repaired by Northside Carpet. I am beyond thrilled with the service. The rugs-especially the repaired one- look fantastic, and Ken and Bin acted like I was their only customer of the day, spending over an hour to position the rug (a large estate size) and trim the new pad so I wouldn’t trip on the edge. They arrived exactly at the scheduled time, and even called ahead. I’ve used Northside for fifty years, and always been satisfied, but Ken and Bin provided such exceptional service I felt I owed them this public “thank you”.

Naomi Siegel

2023-07

This wasn't the first time I've used NSCC, but I don't think Google existed the last time! I can't say enough good things about the service I got. I wasn't here for the pick-up, but when they returned the rugs (on the day and hour they'd promised), Kenny and JT were great -- friendly, professional and efficient. The rugs are clean and I'd forgotten how pretty and thick they were -- too many years of tread and grime since the last cleaning. I'll be a return customer -- again.

sofreshn soclean

2024-01

Never will I do business with this company. One of their drivers almost ran me and my children off of the highway! I had to pull over and calm down I was so shaken up! What kind of lunatic do you employ here???

Corbin Wizardoblos

2023-11

Did an amazing job! Awesome place - highly recommend 😎Services: General carpet cleaning, Pet stain & odor removal, Area rug cleaning

Nanci Rudnicki

2022-05

I have been a loyal customer for over 10 yrs and have sent several new clients to this place. Usually I have been happy. This past time I was charged for 3 carpet cleaning and when they returns my rugs they had debris all over them as well as lint and the men delivering them had outside work boots on and no shoe covers and was walking on our carpet kicking it open. They told my staff they don't put the carpets down and that was the first time in 10 yrs and over 20 pick-ups. I am so disappointed and will NEVER USE THEM AGAIN!

Melanie Constantinides

2022-05

Ken and all the staff at Northside Carpets were extremely helpful. We were called before the processing of one rug to be notified of it's condition and what could happen when washed, were told what their special treatments were going to be, and were given options. The carpets came back revitalized with minimum damage thanks to the company's great care, looking like new. And that's saying something, as the fringe was especially filthy from many years of dogs trodding (and doing other things) on it. The delivery guys were also cordial, professional and very patient as they had to repeatedly move some very awkward furnishings to get everything in the right place. Great people and great service!

Jean Anne Matter

2020-05

I have always gotten great service from Northside. Pick up and delivery when scheduled, carpets cleaned well. They have done a bunch of extra stuff for us like wrapping carpets for storage and helping move furniture so carpets could be taken for cleaning. The guys from the truck very kindly helped us when we had to convert my dad's dining room into a sick room by not only taking the rug, but helping us slide the furniture around so we could put his hospital bed by the window. So I'm real happy with them. They are not cheap, but neither are our rugs.

John Fanning

2016-05

Ken and his team at North Side Carpet are simply outstanding! They took some damaged rugs and restored them to their natural beauty for our family.Trust is everything with the handling of these rugs, and they proved to be very trustworthy and professional each step of the way. If you need your special rugs cleaned, protected, or repaired, there is no one else I go to!Ken, great job to you and your talented team.

ed donovan

2018-05

Had two large, valuable carpets cleaned, including some reweaving. Came back clean and bright, which is what you'd expect. We opted for "lift and lay" service to avoid having to move furniture and roll the carpets (and repeat upon delivery) and JOHN could not have been more professional,. courteous and customer-oriented. So many delivery services complain and look for ways to do less - these very knowledgeable guys didn't stop until everything was perfect, and were friendly and personable the entire time. Huge asset to Northside Carpet.

jack herbert

2024-01

Spectacular cleaning and repair. Recommended for everyone for excellent service!

Robert Keller

2021-05

Trusted Northside carpet with 12 hand loomed person carpets damaged in a flood... They did a great job, met our delivery schedule at a very reasonable price... We wouldn't trust any other rug cleaning service!

LaVaughn Antonioni

2022-05

Have small area there now, but have used them over the years. Love to slide in the back to see the huge vats where the rugs take a bath. Neat operation; terrible parking, but worth the trouble.Service: General carpet cleaning

Tatonka Griffin

2019-05

They did exactly what they said in the time they promised. Five rugs cleaned and prepared for storage. Ken was very responsive at all times, and readily accommodated us on the date and time of delivery. Excellent service.

Tim Murphy

2019-05

I have done business with them for decades. They do a great job and are very cost effective. The building is not very attractive from the outside but as I said they do a great job!

Joshua Wilkinson

2018-05

Haven't used their service but one of their drivers for their truck was very rude, speeding, and proceeded through a red light at a busy intersection. Not a good look for one's business and to perspective customers. Plate was YHC7862.

Gerard Antoszewski

2021-05

Great service, professional, prompt and courteous. Beautiful cleaning of the rugs. Picture perfect!

Peter

2019-05

Great service ,Ken is very friendly and has a years of knowledge in the care and proper cleaning of oriental rugs.

pghbri

2020-05

Pickup service only so far. It was punctual and a pleasant interaction with pickup crew.

Marilyn Young

2018-05

Quick turnaround on carpet cleaning - Delivery men were capable and courteous - many thanks

Titi Greatness

2022-05

Love these guys. Friendly and helpful. Prices reasonable.

ginny oleary

2021-05

Didn't use them. Very expensive

Richard B.

2020-05

Great job cleaning my area rug

Orlando Callaway

2020-05

Vary helpful staff!

Jane Gibson

2020-05

Starting to charge to much