4.4 (46)
225 McKinley Ave, Pittsburgh, PA 15221
(888) 896-1505
faucetdoctorsuperstore.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jenifer Morris
2024-04
Awesome! I don't know how anyone could give a bad review! The owner was SO friendly and helpful!! I went there twice and he was great both times! I actually thanked him for being so helpful to me, the 2 other plumbing supply stores I visited apparently don't like female customers. The faucet doctor says he loves women as customers because we ask a lot of questions and actually listen to his answers and advice. I highly recommend this place!!!
N Ariel
2024-03
HIGHLY RECOMMEND!!! They did not have what I needed in stock, but he helped me find the part and even walked me through the issue over the phone. He had me send photos and spent a great deal of time helping me. It was so appreciated..10 stars!!! ---Thank you!!!!
Brian Stakeley
2023-12
Great store. If you can’t find it. The pet is here or they will know where to get it.
Wonda McDavis
2023-05
My husband purchased a shower faucet today. He came home and realized the part was a knock off. The owner by his own admission admitted the part was not compatible, as the owner stated it would be. The owner even told my husband he would order the correct part. My husband had to purchase the correct part from Lowe's. My husband, Shawn McDavis returned the part in a respect manner. Showed the owner the package that the part from Lowe's was in. The owner became irrate, cursed my husband out. Told my husband he was incompetent, and deducted 7dollars. My husband was civil, told him he was a pastor. He still used harsh profanity, and told him in cursing words to get out. Please be aware of this store. Their quality is not how it should be. The owner is unprofessional and hostile. We won't be back.
Ali Simms
2019-05
Excellent resource for the pro. Owner is very knowledgeable and has a wealth of experience. Many hard-to-find items are in stock. Most times I dont even bother trying Home Depot and Lowe's, I'll just stop here first. I think it's better to support community-based businesses when you can anyway.
bobby magoo
2020-05
This place is amazing the owner/Dr is very knowledgeable. I needed multiple stems and faucet parts from the mid 1970’s he had everything even the ones he didn’t have exact fits for he had a work around handy. I was very impressed with his selection in such a small shop. I will be referring people and returning.
Jake Colega
2022-05
Super helpful and very knowledgeable! I didn't even really know what I needed (faucet came with the house) but they immediately found what I needed and even identified my faucet so I can learn more about it. Amazing experience!
Jake Dechant
2019-05
I wish more places like this still existed. Great guys, very friendly and helpful. Had everything I needed and even saved me a trip back because he knew his stuff so well. Faucet Doctor is a hidden gem.
Christopher Scott
2021-05
Can't recommend this establishment highly enough. You may think the big box store has a better selection, but you'd be wrong. Unless you need bulk material this is nearly always a better option for plumbing supply, and they have the expertise to go with it.
ron swauger
2023-07
Had the stem that I needed that nobody else carried. The plumber in the adjacent building was kind enough to help me even though they weren't open yet.
Aaron Johnson
2023-07
Great place, had the valve stem I needed when 2 others did not.
Mark Pollini
2014-05
Real down to earth guy running the place. If Home Depot or Lowes doesn't have it this guy definitely will. I honestly only go there for my plumbing parts and needs anymore. He'll give you some tips if you need them and tell you about potential problems when working with plumbing.
James C. Carloss
2014-05
Called looking for a plastic tip-toe bath mechanism (stopper) was told by Zack he did not know anything about them items that was on nov. 28 and as soon as SOMEONE else who knows comes in he Zack would call me Back. DUH. the call never came three days later I ordered it from home Depot received my confirmation of item being shipped three days later went to home Depot picked up the item I ordered . NO MORE FAUCET DOCTOR FOR ME
ROBERT Nylander
2022-05
Cuts you off short on phone when your telling them what your looking for, tells you what he thinks you need even though you tell him that's not it ,show up at the store they don't have it and tries to sell you something else
Edward Krivoniak
2021-05
I was looking for parts for a discontinued toilet. What he didn't have he made for me while I waited. The best parts store I have ever been in.
Ronald Thompson
2021-05
I can't speak to their service, selection or prices but if they run their business like they drive their delivery vehicles I'd avoid them at all costs. They may know plumbing but know nothing of traffic flow.
Carol Hospodar
2023-10
Always has the parts I need for my old faucets.
Clifford Keough
2018-05
Great service, did not have the part I needed, so they made it from old brass stock. Otherwise I would have had to replace tub and shower faucet.
Andy Prout
2019-05
Needed an out of date part for an old bathroom faucet. Had it in stock, very helpful. Saved me a lot of trouble.
Ken Merusi
2016-05
Faucet Dr.So far good service. As for the tip toe stopper -- my experience is they don't last very long.Ken Merusi
Dennis Newton
2020-05
Knowledgeable staff and abundance of parts not commonly found in the big box stores. Support local businesses!! 🇺🇸
Don Marbury
2023-05
Very knowledgeable Doctor faucet. He is an expert and know exactly what you need.
John Fischer
2023-05
Excellent service. Staff is very helpful and knowledgeable
Jan Gida
2021-05
Awesome place I had a really hard part to find they had it in stock
Michael Demoise
2021-05
Hidden gem especially if need coaching or questions as to solutions for your project
Jeff Bernert
2021-05
He takes the time to help you get it right the first time
Charlie b
2022-05
Exactly what I needed for an old faucet from the basement
Deb Filus
2021-05
Excellant experience
DB Cooper
2019-05
Excellent service
Maden Brige
2021-05
poor service
| Monday | 9 AM-5 PM |
|---|---|
| Tuesday | 9 AM-5 PM |
| Wednesday | 9 AM-5 PM |
| Thursday | 9 AM-5 PM |
| Friday | 9 AM-5 PM |
| Saturday | 9 AM-1 PM |
| Sunday | Closed |
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