3.8 (3411)
5301 Chew Ave, Philadelphia, PA 19138
(267) 323-3800
thefreshgrocer.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
rhonda mcneil
2024-04
I’ve been coming to this location a lot more since they seemed to have gotten rid of people standing out front and the drama has seemed to die down. I was just there this week early in the morning and purchased a pack of turkey wings. The turkey wings didn’t have an odor when I purchased them. How does meat go bad in 3 days, the wings were slimy and with a white film. Very disappointing to say the least! There’s a young woman who also was very rude and loud and implied that I was stealing groceries because she loudly told the other staff that if she didn’t think someone was stealing she wouldn’t have to stand over on the side. I realized that she was talking about me when she made it her business to stand close to watch me and then only spoke to reiterate a rule that it’s 15 items or less, I didn’t even acknowledge her because that was profiling and stereotyping. I don’t have a reason to steal! Maybe if you had more than one lines open, several registers were blocked with food carts, and less employees huddling and standing around talking. People can get in and out of the store.
DWAYNE SAUNDERS
2024-04
Good food no hassle just in and out shopping everything seems fresh the market was cleaned produce with fresh you can smell it in the air soon as you walk in that's about it I went to pick up ground beef to make spaghetti and everything came out alright got all the ingredients they had everything I was looking for 100 percent success so tell them snap sent you may God bless you all Amen 🙏🏽😇❤️💪🏽🛡️🕊️🕊️
Zachary Zawila
2022-05
Not very impressed. The store looks beautiful, but the selection is weirdly small for such a large store (just 4 types of loose apples, for instance). Prices aren't bad. But the food court needs a lot of improvement. I waited over half an hour for a simple sandwich while others who ordered after me got theirs, and the sandwich maker did a pretty bad job -- the sandwich was just a stack of lunch meat, not spread out at all, and a pile of all the toppings, and then it was only cut about halfway through so it was almost impossible to actually pick up. The hot food did look good, though.
Mont Trell
2024-04
Store is clean ,stocked ,well and wel organized. Staff is Fast and friendly. Can usually get in and the goods and get out pretty swiftly..
Theresa R
2024-05
Purchased 2 hoagies on 4-26-24, first of all the people making the hoagies (all women) were loud and using profanity in general conversation, ordered 1 with honey mustard one with mayo they put mayo on both and the hoagie was just a mess. Will have to find another place to buy hoagies from
Dawnny Dawn
2024-02
This is always my quick in and out market! I just know where everything is, and when I go for some reason, it is never that crowded! Great hoagies at the deli section too...they are HUGE!
Leon Wilson
2024-01
Yes it’s always a bad experience when I go in there, the produce section is always in shambles..bad meats they are selling I bought a pack of chicken took it home when I defrosted it the chicken smelled bad… I went in there today and wanted to buy corn but low and behold I go check it out the corn has mold on it.. I’m pretty sure that’s not the fresh grocer standards and it’s very unacceptable
Iseria Watson
2023-06
Came to quickly get pull ups and wipes for my children and he’s policing the door and saying they’re closed but it’s 10:45. Poor lady begging for whatever she needs and he still won’t let anybody in. Just disgusting.
Mscheekab Broadus
2024-05
This fresh grocer is not so fresh. Try a different location for your produce
fonny19 makeup (Fonny19)
2022-05
I want to love this Fresh Grocer because the location is great but it's always people begging and bumming trying to hack rides and harassing you once you leave the front of the store. The hoagie section is terrible ordered my sandwich at monday at 3:14 received it 4pm. Came in Tuesday 5:45 section was abandoned went to customer service said it was closed. I see multiple employees back they're making themselves huge sandwiches probably for free. The employees here have a very bad attitude in the hoagie section and this store needs new management immediately. They just don't seem to care. Convenient location but not worth the hassle. Plus they put up a chip barricade so that you cannot see the employees hiding behind instead of making sandwiches just ridiculous. I will be calling 1 800 ShopRite.
No No
2023-12
Sometimes it stinks in the store....it smells stale and unpleasant, sometimes if the seafood person don't come to work then the seafood department will be closed. I get it miss out on the profit to make by selling seafood, no they will tell you that person didn't come to work today , like no one else is qualified. No sense of urgency at all. RANDOM DRUG TEST EVERYBODY AND SEE WHOS LEFT.
KING Toffee
2024-01
The Lasalle fresh grocer has potential. The deli section needs a complete make over and freshness. Probally one of the worst deli section in the whole area.
Brenda Allen
2024-04
Good this market! Clean store! Hogies made fresh!Large hot food buffet!
Michael Coleman
2023-11
Last minute shopping before my trip to NYC, celebrating a good friends Bday. We chartered a Sprinter van, so we needed some snacks, ice for the cocktails, cups and straws. To Fresh Grocer I go, I located the aisle I needed grabbed all necessities and was checked out in 15 minutes. A
SWAG 100 PODCAST (SWAG100)
2024-03
Very clean the staff are very friendly and everything is easy to find this is a very well organized grocery store
Michelle Patterson
2023-11
Convenient. Clean. Customer Services needs improvement such as Hello. Thank you shopping. OR, help bagging. Because it's not nice to be rushed when the cashier starts cashing out another household.
Racheal C.
2023-10
The store rarely opens on time. You have to always check the expiration date on thingsv, because they will gladly sell you rotten food. The cashiers are constantly on the phone and answering calls when you are checking out. When they ring you up, they give you no time to bag or cart your items before they start to ring up the next person. Just horrible, but I’m sure they only do these things in OUR neighborhoods if you catch my drift! Find elsewhere to shop!!!
Spell Breaker
2024-04
Nice but pricey I like that it stays open to 12
Mr S
2023-10
I've ordered groceries through instacart at this specific fresh grocer twice. Both times I had issues with the quality of the items that were delivered. I have what looks like a dozen donuts, with bites taken out of several and issues with them being improperly baked. The order before this most recent One, had moldy lunch meat. Pre-packaged lunch meat, with mold at the bottom. The eggs I just got from my most recent order had at least one crack in it. Several frozen items were partially bent, or extremely close to their expiration date. I don't say this to be overly dramatic or critical, but it is extremely disappointing to have this experience when shopping at a grocery store.
Domonique Todd
2023-12
There was no one at the Seafood counter mid day. Two people were in the area doing other stuff, not willing to help customers with seafood purchases.
Marnetta arnold
2024-01
It smelled awfully bad in there today. They need to clean their belt.so you can put your food on there
Juanita Parker
2024-01
It was cleaned and everything was on the shelves and u couldn't mess nothing that was on sale.
Rhonda Jackson
2024-01
This store has agood stock...Pet accessories are limited and basic...but ok.
Chiron Thompson
2021-05
Mostly everything I need can be found at the store. The employees are friendly and helpful. There are frequent sales on regular items. Parking is convenient.
Bruce Hickerson
2024-01
5-star all around, food was excellent, service was great and it was a good experience.
DaShawn Collins
2024-02
Probably the best supermarket within a mile radius of the area. The only downside is they're closed overnight.
Sharaine Handsome
2024-04
Bought groceries, paid at self checkout line. Went to beer garden, cashier Linda kept looking into my cart to see if I was stealing. I was so irritated because she was peering into my cart several times as I was in her line paying for beer garden items . I’m like lady I don’t use bags, I only have $30 worth of stuff in my cart and I have the flap open so I’m not trying to hide anything. I’m like if I wasn’t a brown skin woman would she keep hopping up like a fool to peer into a cart more than twice? I don’t think so. Ppl in general not just white folks have to stop generalizing and assuming a black customer is up to something.
DUANE MEDLEY
2024-02
Every time me or my wife go there it is a disaster, the managers take forever to help the cashier they are ridiculously slow No matter how short the lines are. They let cars and cabs block the main lanes to the street. The worst in Philly. 5 year later still nasty and ignorant. No matter how nice I try to be the young cashiers are from hell and don't listen bad enough you have to buy bags and they forget to ring it up. Go to Cheltenham and no problems. I came in smiling left out pissed. The cart cut off. Carrying items to my car 30ft from store. 2024 and it is the worst ever. The highest prices and no bags. Ignorant management.I am going to city hall about illegal activities and price Gouging with no bags.
Elijah sports Daniel entertainment
2023-06
I am leaving this review because I am tired of being harassed for having a few items over the 15 items or less rule in self checkout. I’m a busy working adult and if I see self checkout completely open then why can’t I scan my items myself to save on time? Especially if I have 5 items or more of the same thing? I don’t need someone who is bored coming over counting the little items that I have saying I’m 3 or 4 items over the limit and saying I have to go to a line. I even had a worker say that they get in trouble if the person doesn’t have exactly 15 items or less and they don’t say anything. This was again at a time when I had a few items over and literally no one was in self check out. Makes no sense whatsoever. I will be taking action on this.
Victoria Vaden
2021-05
I had never been to Fresh Grocer before this first visit, and I felt like the Lord called me home early seeing the food options. We moved from the Tri-State three years ago, and there is NOTHING like Philadelphia food.Everything where we currently live tastes like a diet food version of Martha Stewart’s cooking. I was literally on cloud nine seeing and eating the hot food from Fresh Grocer.The parking lot did feel a little sketch, but it's no different than most parking lots in Philly. I miss the city so much, and will definitely frequent here when back in town.
Monday | 7 AM-11 PM |
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Tuesday | 7 AM-11 PM |
Wednesday | 7 AM-11 PM |
Thursday | 7 AM-11 PM |
Friday | 7 AM-11 PM |
Saturday | 7 AM-11 PM |
Sunday | 7 AM-11 PM |
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