3.5 (58)
7401 Ogontz Ave, Philadelphia, PA 19138
(215) 224-9997
riteaid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Darrell Benjamin
2024-05
If the hours of the store is from 8am to 8pm, I expect them to be open between that time. Especially if they trying to stay the only Rite Aid left in the area.
Lisa Carrington
2024-04
My doctor called in a prescription for a 90-day supply of my hard-to-find medication. The Rite Aid at the Ogontz Avenue location only had 30 pills in stock, so they gave me a partial fill, with 60 pills remaining. When I called three weeks later to get the remaining 60, I was impatiently told by the pharmacist that he had some in stock but I couldn't have them because "it hasn't been 30 days yet." This made no sense and is incredibly sketchy, because treating the remainder of a partial fill as if it is a refill seems like it could be fraudulent in some way. Instead of arguing with Rite Aid about this, I just switched my prescription to my insurance's mail-order pharmacy, and they immediately sent me a full 90 days.
rhonda mcneil
2024-04
I called this location yesterday at least 4x at different times of the day and not one time did they answer the phone. That is horrible and they say to call the contact center. The contact center takes the report but still the issue exists
Lauren Tierno
2024-04
This rite aid is the absolute worse. The shelves are never stocked, they never have anything your looking for at all. Literally shelves are empty it's ridiculous. 4 years post pandemic and I have to say they were more stocked during the pandemic then they are now.
LUCKIE
2023-12
IF I COULD GIVE ZERO I WOULD. THE FEMALE WHO ANSWERED THE PHARMACY PHONE WAS VERY RUDE,IGNORANT,DISRESPECTFUL...U CHOSE THE JOB U HAVE ALAWYS BE NOCE AND RESPECTFUL TO CUSTOMERS...IGNORANT DUMB BIT@#
Shiesty Brown
2024-01
The pharmacy staff is always super helpful, polite and courteous!
Loretta Smart
2023-11
It was ok ,the cashier was pleasant,and ask if I had a phone number associated we my purchase in order to get the sale price.
MLB Photography
2019-05
They have an item for your every shopping need. The cashiers are polite & the Pharmacist are very knowledgeable. They can give you information any type of medication in the store.
PAUL WILLIAMS
2023-09
On 8/14/23, I visited the pharmacy of store #01941. As in the past, I continue to receive excellent service from the pharmacy’s associates, specifically Shaji Joseph, Pharmacist,and Penin, Pharmacy Technician.Mr Joseph always provides me with excellent service every time I visit the pharmacy. Further, he is consistently very kind, patient, knowledgeable, and caring. Mr Joseph never fails to remind me of the required vaccine shots I am due based on my Rite Aid vaccination record. During my recent visit, I consulted him about a variation and different packaging of a medication that I am currently taking. I intend to use the information he gave me when I discuss this matter with my primary physician. In the past, I’ve also consulted him with regard to specific qualities and composition of other medications, and the information he provided was very useful when inquiring about suitable medications with my other health providers.I would be remiss if I didn’t give a “shout-out” to Penin, Pharmacy Technician / Associate. He is courteous, efficient, and very personable. Moreover, he is detail-oriented and possessesexcellent customer service skills. Lastly, I am extremely pleased with my customer experience, and the overall service I receive from this pharmacy.Paul Wms, Aug 16, 2023~~~~~~~On March 4, I had the pleasure of visiting Rite Aid Store #01941 to pick up a prescription. I was very impressed with the service I received from _______ Joseph, Pharmacist, who personally waited on me even though he was busy processing prescriptions when I came into the store. Mr. Joseph was very professional, friendly, knowledgeable, patient, and caring while answering all of the questions I asked him. At my request, he even “repackaged” my prescription pills in a specific capsule I preferred. He went “above and beyond the call of duty” in an effort to provide excellent service. I commend Rite Aid for employing such an outstanding pharmacist who possesses all of the positive qualities associated with the apothecary profession.
Lisa Valentino
2023-08
Twice this week we have gone to this store around 8pm and both times it was closed. The web site says it's open until 9pm as well as when you call but they were closed. We have to walk 6 blocks to get to this store so it is very upsetting that they lock their doors long before they are supposed to be closed.
Edward Gramling
2023-07
The Pharmacist and team at this Rite Aid's are great always provide good service, go the extra mile to get prescriptions filled, professional, cheerful and knowledgeable about meds
Sarah Eldakkak
2023-05
Pharmacy Tech that answered the phone was nasty, not helpful, and spoke to me like a child. It was very obvious she does not want to help her patients so she should not be working with patients. No etiquette at all.
Linda B McDuffie (Lin lin)
2023-05
My favorite pharmacy. They always have what I am looking for and I love when they have my vitamins on sale buy one get one free or buy one get one 50% off. Thanks Rite Aid
Hakeem Jefferson
2023-07
It was great, pleasant rewarding glad I've came to the store can't wait to go back.
E SR
2022-05
I wish zero stars was an option. the pharmacy is a joke. they are rude, never answer their phone and refuse to fill scripts. I ended up in the emergency room cause they refused to fill my medication or transfer it to another pharmacy. don't waste your time going to thus location
Kiara Wilson
2022-05
I tried calling for literally two, three days about my prescription and no one answered the phone. I got fed up and decided to go make up trip to the pharmacy just to see a sign that read “temporarily closed”.. I literally need my prescription this is ridiculous. I will be switching to a different pharmacy!
A. Amenra
2020-05
I have been to the rediclinic a Few times. Each time I’ve gone they have been nothing but kind, very informative, and very courteous. I wish this could be a doctors office I would go here instead of my own doctors office because there’s never a week and it’s always clean and because of what I said above. If you need a quick medical services or forms filled out I suggest coming to this way you won’t regret it.
Leanne M
2021-05
The main reason for my visit was for a covid test, there's not a lot of room here and had to wait in line for about 45 mins. The rite aid store itself is kind of dirty, not super great
Karen L Welch
2023-09
I'm sorry I had to change my review but they have changed dramatically the pharmacist is not a nice person he has lied about medication he claims was unavailable I had to leave and go to another pharmacy to have my prescriptions filled properly
Kim Sizer
2023-08
All rite aide stores are become victims of theft for a lot of items and shelves have been looking kind of bare at each one I have gone to..
Ian McShea
2022-05
The manager of the store showed up 15 mins late to open, had customers AND employees waiting outside. Then after showing up told everyone to wait 10 more minutes before people could come in. A mess.
Magically Melinated
2020-05
I went for a TB test.. the nurse was very hands on, and understanding. She was so nice and made sure I felt comfortable the whole time I was with her.
Momen Hassan
2023-05
After l deliver to them the medicine they take the money back from me l didn't recommend for the delivery driver pick up from this branch l return the medicine when the coustmer didn't recpond wasn't my fault
Leopold Hubbard
2022-05
HUGE store with no real selection of anything. I’ll stick with Walgreens or CVS over this store. Feels like a waste of real estate on that giant lot to literally not stock half&half or ibuprofen
Abdul Mahdi
2018-05
Friendly staff. Helpful pharmacy. Good deals with your price plus card. They also have a Red Box outside.
Dan Buckley
2022-05
It's fine. There is nothing special at this location but also there isn't anything to complain about.
Autumn Jennings
2020-05
Kimberly was so nice and helpful with everything, she inspire me more to become a nurse
Tami W.
2023-10
Quick visits are usually the best.
Kimberly Seward
2021-05
It's seems as though every time I call with a question at night the female answers the phone very nasty or they hang up on you like they to busy now this is the second time I called this store and had a problem if they don't wanna work why come that is bad customer service
Robert Dent
2021-05
Long lines, so I went to the empty pharmacy line, like I've done in the past and was told that if I'm not picking up a script, I need to wait in the longer line.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-8 PM |
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