Rite Aid

Mrs Ruger

2024-05

The big black woman with the black scarf that works in the pharmacy is rude and ignorant. She doesn't know how to talk to people and I witnessed her being very nasty with a elderly man. Rite aid needs to get better employees. There's no way she should be in customer service and talk to people like that and showing up to work with a attitude and a SCARF on. It isn't professional. After seeing that I rather get my medicine some place else.

trena wynn

2024-04

Love Rite Aid . Every one has a preference but each store has their own unique flavor and things that are needed. Keep up the great work. Keep going strong in this community.

Ricky Haynes

2024-02

I’ve been using this rite aid for years, but it’s about time for me to switch pharmacies. They rarely answer the phone and when they do, they will place you on hold for 10 plus minutes and never return to the phone. I’m a truck driver and cannot just pop up to the store, so I am really dependent upon putting my medications in through the phone. This pharmacy is horrible when it comes to customer service via telephone. I cannot imagine what the elderly patients have to put up with who aren’t very mobile. They should be ashamed of themselves. Management needs to address this situation.

Aida Datts

2024-04

Horrible customer service. This Rite Aid never answers the phone. I always have to physically go to the store to see if my medication is ready. I’m definitely going to switch pharmacies soon.

Jim Sweeney

2024-01

The staff at this Rite Aid both in the pharmacy and the front of the store are friendly and helpful. The pharmacy is busy and the techs and pharmacists work as an efficient team to keep the line moving without sacrificing the interaction.

Shalonda Co

2023-12

Last 2 times I came to the pharmacy in November I have received fast efficient service which is a major improvement from past visits for years. Not sure if it’s new staff or what but something is working better!

April Lewis

2023-11

Smh where do i even begin. The past few month's Riteaid doesn't answer the phone at all. My prescription is never ready even when i wait day's to go & finally pick it. I literally have to wait up to an hour for meditation my Dr. Sent to this location 2/4 Day's prior! And it's always the same excuse " We're backed up" It's always a problem with my meds. It's all NEW Employees you don't even get to text saying IT'S TIME FOR YOUR REFILL ANYMORE . THIS PLACE IS ABSOLUTELY TERRIBLE

mosirah Freeman

2024-02

If I could give no stars, I would give them. One star is a overstatement. They never answered the phone. There’s never no one at the front register. The pharmacy line is always long and they’re very slow.

Marlon Oneil

2023-11

I guess you have to be near death for the pharmacy part to answer your call. Please don't write me back sayig you are sorry that I had a bad service with this Pharmacy. You guys are the worst with customer service. Even when you go for a pick up it's like the snail line, you are guys are horrible I don't even know if you can fix this problem. Just pathetic and a disgrace to us as your customers. This is for all the Rite Aid Pharmacy.

Daniel Mekonen

2024-03

This pharmacy is so bad their service is so bad they never answer the call and when they do they hang up on you. I don’t recommend this rite aid pharmacy for anyone

tiffany scales

2023-11

They don't clean at all ....sad cause sick people are coming there to pick up meds the pharmacy has spit marks all on the glass an it's old spit marks....they don't wipe the pad down where you swipe ur card an then the screen wanna ask all these questions. So ur forced to touch it just to get your medication 💊 NASTY PLACE

Stefanie Cross

2023-06

Another unprofessional experience x with the pharmacy staff.... they open at 9 I was hung up on twice called back a 3rd time and immediately placed on hold. Drove 25 mins to the store there's not a single customer but the staff is standing around talking and laughing and had the audacity to get upset when I asked why I was on hold for so long. I have only used Rite Aid for my scripts for the past 15 years and suddenly there's no profile for me as a customer. Sick of the nonsense with Rite Aid employees taking my business elsewhere.

Ronda Winfield

2023-07

This Rite Aide location is where my Mother has all of her prescriptions filled. I can honestly say that the pharmacy associates are patient and extremely helpful. There was a communication issue between the pharmacy and information my Mother received from her physician, but the pharmacy tech (Nadiera) was extremely helpful and patient and we were finally able to figure out the problem and get my mother her meds. I would have given a 5 star; however, we always have an issue with the phone being answered and this time was no exception. Fortunately for me, my Mother lives close by and she has me to run these types of errands for her; however, I can see this being a challenge for other elderly patients who do not have access to a caregiver or someone who can drive over to address their issues.

VAnn Lester

2023-05

The Worst Store Manager Chris ever... he's a liar and very uncaring about people and their medications. They need to get a better delivery service. I was fighting Breast cancer and could NEVER get my medication delivered to me. I had to call my daughter 30 mins away to get it. I kept asking to get all my medications at 1 time it NEVER happened. I was totally ignored. NOT a good Store.

Brianna Jones

2023-10

This Rite Aid Pharmacy is the worst. They are rude, unprofessional, make many mistakes, and take all day. 1 star is overrated.

Henry Logue

2023-05

Pharmacy team is fast, friendly and knowledgeable. Guess what? I got service with a smile! COVID-19 protocols observed as team wears masks. Really a clean and organized store with easy to find Isle markings. They do a great job keeping shelves stocked for such a large store. Pharmacy team is really experienced and quick to offer suggestions. Great fast, fun and friendly checkout experience.TIP: don't do heavy shopping during the AM rush as the quick stop shoppers are impatient. Check Google maps for best times that suits you. Oh, don't get mad not finding what you're looking for as they have supply line issues like every one else.May the Holy Trinity bless you 🙏🙂

Darren Smith

2023-05

This pharmacy use too be alright. They are horrible now. They always messing up something. It's bad. I was calling there they put me. On hold for so long I being there yesturday my third time. My doctor told he send my prescription there. They said they don't have it it's so frauustrating dealing with them. I am going change pharmacy

Talib Kareem

2023-05

Paying customer and partner delivering orders from their pharmacy. The pickups are fast but the pharmacist was a bit rude and had me cancel an order then later lied about it. I’ll edit this rating if I notice improvement.

David R Swinson

2022-05

Went here to take my 1st COVID SHOT.Very clean store and the staff was A+.I highly recommend this location.

VALERIE SMITH

2023-05

Horrible site..The Store Manager is rude and doesn't care about people and their medications. They need a better delivery service. I was fighting Breast cancer and could NEVER get my medication delivered to me. I had to call my daughter 30 mins away to get them for me. Horrible customer service.. wish I could give them a -0.

Karena Clark

2023-05

The pharmacy is here is unprofessional. Under HIPPA guidelines you are not supposed to say loudly what medicine a customer is picking up and they have a habit of doing that. If I wanted everyone to know what I’m picking up, I’d announce it myself. Then the attitudes are ridiculous.

Kee W.

2022-05

They don't answer their phones They don't answer their phones it's on an automatic service. Keep repeating itself. That's why I miss the one on Island Ave. I'm trying to call Both the Pharmacy n the front store neither pick up n kept repeating the automatic phone answering service. Im trying to see if my prescriptions are at this facility.

Helen

2023-08

Needs a drive through. There is room. Never answers phone. Rings and rings. Have to call back several times. Sometimes takes a few hours to finally get someone.

Catharina Tjioe

2022-05

I came to the store at around 4:50 pm to pick up photo and I stood in line. When it came to my turn, I told the lady cashier about it. She asked me to step aside and told she would help me later. She called the next customers. The customers kept on lining so I thought to myself when she would help me. Then I decided to come back again some other time.

Shalom Mo

2023-10

This is a terrible pharmacy. Extremely slow, inefficient and poor service each time I come

Biruk Ambaye

2018-05

The worst pharmacist ever ...her name is BARBARA.She is not even fit to be thereI was calling to make sure my new born baby's prescription was there .But she don't even know what she is doing on the top of that she is so ignorant and she almost hung up the phone on me please kick this old lady out of that pharmacy.

Chloe Miller

2018-05

Very Nasty Pharmacist! The Chinese Guy Cursed At Me And Was Very Rude, Not Only To Me But The Elderly As Well. I’m Very Friendly And Polite But That Doesn’t Change His Attitude Any. Sad When People Have To Pick Up Prescriptions And Have A Horrible Experience Picking Up Their Medication. Bad Enough We Have Medical Problems Let Alone To Be Mistreated In The Process. More Hurting Than Helping!

Dan Schroeder

2019-05

I had a prescription sent in here via an online Dr, the pharmacist called me to verify all of my information was correct and was extremely polite.I can only guess that the negative reviews were due to someone else, my experience was a positive one. Thank you.

Freda Brown

2023-12

One of the worst 😔 Rite Aid around.Use this as your last alternative.

Cecil Goodwin

2023-05

The Rite Aid have a wonderful sweet 87 year old cashier doing her thing by still working and serving her customers with a smile.