4.8 (98)
7174 Germantown Ave, Philadelphia, PA 19119
(215) 248-9999
queeniespets.com
From the business
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sofia Meissner
2024-04
We receive monthly deliveries of food and other items for our two senior dogs from Queenie’s. Products & service are of the highest quality. Everyone we’ve interacted with is kind and helpful and Adina goes above and beyond wrt taking the time to share her vast knowledge and provide personalized advice. She’s also an exceptionally generous and caring person. We are excited to use Queenie’s pet sitting service too—Patti is likewise incredible to work with, another gem of a human. Really glad to have this business in our neighborhood
Victoria Mier
2024-04
Queenie's is absolutely amazing! The owner Adina is incredibly kind and knowledgeable. She has gone above and beyond to help me transition my adult cat Calliope onto higher quality foods. In just a little more than a month, Calliope's hairballs have gotten so much better thanks to the food and supplements Adina recommended, and they're far from the first I've tried. Calliope also seems more satiated with the wet food options despite a similar caloric intake. I feel very lucky to have such a caring, knowledgeable and helpful small business just around the corner.
Stacy Roberts
2024-04
My dog's favorite dog toy had been discontinued. Queenie's was the only store that still had some in the U.S. I expressed interest, and Adina reached out to me directly and found a way to get them shipped to me, even though it was across the country. I am super grateful, and my dog was ecstatic. It's pretty obvious that they care a lot about pets and people. It was not a lot of money they got for the time it took to package and send it, but it resulted in a lot of joy from my dog. From her own quote in the email she sent me "We love making pets happy (and their humans by extension!)!". Would absolutely recommend and would shop from them again!
Lindsey Jaynes
2024-04
Queenie's has been taking care of our cats for almost 9 years and they are never anything less than wonderful. Our cats are high-maintenance, get into everything, eat multiple special diets and are all-around pains, and our sitters get every detail right and then some. I am so thankful to be able to travel without worrying, knowing that our pets are in trusted, professional hands.
Shanique Collins
2024-01
Queenies Place is great !! When I walked in I was greeted by the owner who was very pleasant and knowledgeable. I was freaking out because my puppy had the poops and the owner walked me through some amazing products that cleared my Yuri up In 2 days . She also recommended a good cleaner to get the odor out and it worked like a charm . Thank you !!! They also offer free delivery which is a bonus
Vanessa Marshall
2024-04
Great place to shop for all your pet needs and advice or suggestions. Adina is wonderful, staff is friendly and accommodating. Love the healthy variety of food and treats. 😊
Ilene Burak
2024-04
I love their knowledge about everything pet related. They always go above and beyond to get all of our animals everything they need. Queenies’s personalized service spoils me, which means that I can spoil my pets. Queenie’s is the best!
Mary Tucker
2023-11
Wonderful ownership, shop and pet sitting service! They keep in regular touch and are very responsive, send pictures and updates and keep in regular communication. I come home and my babies are fine! From the shop to everyone I've come in contact with so far you can tell they love animals and the community! Thank you Queenies!
Tony N
2023-11
We were delighted by the selection of products available to our pets. They had specialized foods, premium brands, and a few of the mass produced names. The prices were usually comparable to what I found online. Even if it was a few bucks more I rather spend that at a locally owned business. It's nice to walk into a shop and have someone know your name and your pet. Something the big box stores will never be able to compete with. Thanks Queenies.
Jessica Rights
2021-05
Queenie's has become my go to place for pet supplies, food, products, and advice. They have a delivery service which is so reliable that I feel like I have a boutique service for free. They regularly check in to see when I need more pet food, they remind me of promotions, and they are flexible when I have unusual requests. They helped me adjust my food for my dog's allergies, find a food my cat would like, and found indestructible toys that would last. They even deliver pet friendly snow melt. I haven't used their pet sitting service, but I would trust them to love and care for my pet like their own.
Jennah White
2024-01
These humans go above and beyond to help someone out. Super grateful for the recent customer service they provided while I was struggling with a pup who wouldn't stop freaking out in/escaping cones after leg surgery. Finally got a good fit. Thank you so much!!
Arianna Neromiliotis
2023-11
Love Queenie’s pets!! Adina and her crew helped me so much during the pandemic with not only my animals but also helped with getting my mom’s dog the food that he needed! This is a valuable neighborhood business and I am so grateful!
scott ammerman
2021-05
Everything I needed at their store for my dog's nutritional needs, even though she has weird allergies! A great assortment of toys and grooming supplies also. They've taken care of our pup while we were out of town on an unexpected trip recently too, and we couldn't be happier!
Moneek Pines-Elliott
2021-05
Our Dog child and my family loves Queenies! They are amazing, they take very good care of our dog and always communicate about our dog. They have all the services we need from food to dog walking. It is very important for my family to support small business and this one is by far one of our favorite businesses. I can not recommend them enough. I wish there were more Queenies around. Below is a chew with a treat in it that we purchased from Queenies and when I say this chew is better than any chew we have ever brought and believe me we have brought the all. Our heavy chewer has not broken this chew yet. He takes this chew everywhere he goes. Queenies always have the best products and services for our guy so stop reading this and check them out you will not sorry!
Kristina Hyland
2023-11
Friendly, kind and more knowledge that I even knew existed about our fur babies! When it comes to health, behaviors and the psyche, I was totally amazed at the unique tools that were offered to me to test on my boy! All were successful and I am so grateful to have a business who cares enough to take their valuable time to help me with my situation. You need it, they have it or will get it! You have a question, they definitely have the answer!
Corinthia Bell
2024-04
I recieved very helpful & compassionate service when finding dietary options for my cat thats currently sick. Thanks so much
Michelle Schwartz
2023-11
If I could give QP’s 10 stars ⭐️ I would. From the owner to staff they are all so friendly and helpful. I loved coming home to feedback from QP’s in the pet sitter journal I had. They are the best and are apart of our family. Thank you for all you do for your customers.
Sondra
2023-05
It is so great to have a local pet supply store in my neighborhood. I greatly prefer it to the large pet supply chains in nearby shopping centers. I have 2 cats and have shopped at Queenie's for wet and dry food, bowls, litter, toys and even homeopathic medicine. The employees are always friendly and helpful and the owner has been particularly helpful with finding the products we need and suggesting solutions to issues that come up with our cats. Two other things I like are that they offer free local delivery and you can pay by Venmo!
Miranda Boomstra
2021-05
Queenie’s Pets has done a great job taking care of my cats. The nature of my work means that sometimes I need to schedule or cancel trips last minute, and even though that isn’t ideal, they have helped me every single time with no trouble at all. My cats need medications and I always have a lot of requests for how everything is done, and they accommodate everything I ask as well as leaving me daily updates and sending pics and videos. They do such a great job that I can feel comfortable that my kitties are well taken care of every time!
Eliza Callard
2022-05
Queenie’s has been amazing for us—quick, responsive, reliable. The people are great to work with, and the product selection is excellent. We’ve also had absolutely wonderful cat sitting from them—the care and sweetness of our sitter were exemplary. Highly recommend!
Carissa Rosalie Shillingford
2024-01
Very friendly staff and very cute shop. I take my dog here regularly for his food and he loves to visit.
Aileen Bannon
2020-05
HIGHLY recommend! We've been long time clients of Queenie's - Our first puppy Carl, and now our second puppy Judy (all dogs, at any age, are puppies to us!), have been cared for by Queenie's - by the owner Adina, and by her amazing staff. Having this team to support as we raise our pets has been invaluable - The attention, the care, the communication, the advice - Our pets have been better with Queenie's in their lives! They pay attention to the growth and needs of each individual pet to make sure they are getting the most out of each visit. Where we all wish we could be with our pets 24/7, life is just not that way! But, with Queenie's, we are able to work our 9-5s and know that our pup is getting the absolute best care! We trust this team to come into our home every day, and could not be more grateful for them! Thank you, Queenie's!!!
Matthew Stone
2020-05
Queenie's has been a part of our lives for many years now. My dogs have gotten walks and play dates with other dogs and always come back happy and exhausted. Our dog walker leaves little notes that tell me about the day's adventures as well as practical info like confirmation on #1 and #2.The staff at Queenie's treats their clients like family. I still remember the emotional visit we received when our first dog was diagnosed with cancer, and an educational visit when our current dog was having training issues.I highly recommend Queenie's!
jmont532
2020-05
Queenie's is the best!!! They take outstanding care of our 3 kitties, Chloe, Hunter and Cole. They have experience with senior cats and well as kittens of all ages. We trust Adina and all of her staff completely with their care. A big shout out to Jim who our cats LOVE and who brings entertaining games with him to keep them busy. We love to read his notes when we return home--he has great writing skills!! Joe
Linda Dean
2020-05
When I adopted my dog, I worried about who will walk her when I am at work. Queenie‘s has been amazing. My dogs caregiver is great and I feel much better using a professional service. As well as private walks, they also do social walks which has been great for my dog who loves to play with other dogs.The online booking service is easy to use. I highly recommend this company for pet lovers who don’t want to worry about their pets when they are away!
Martha Droge
2021-05
Great pet sitter, walker, and product source! We've used Queenie's for the last 2 years to walk, house-sit, and provide products for our 9 year old dog. In addition to having great suggestions for training and training-related products, they are reliable and professional walkers/pet sitters. Queenies also has a great product delivery service, and they delivered paw-friendly ice melt today just before a snowstorm. Highly recommended.
Samantha Green
2023-05
I love this sweet little shop filled with cute, useful, quality fur baby supplies for both cats and dogs! Prices are reasonable with a good inventory. Gave 4 out of 5 only cause the store IS tiny. But the customer service is HUGE, 😘🤗😺🐶
Mandy McGranahan
2020-05
We just brought home an 11 week old puppy to a home with small kids. There is a lot to consider when bringing home a new family member. I was sooo overwhelmed once the puppy came home. I had only had older shelter dogs before and now we had to tackle training and combining all the household personalities....Queenie's helped me to learn about an array of products to help make my life easier when I'm trimming doggy nails, traveling with doggy, training doggy to go outside, plus natural options for washing doggy and cleaning up messes. (Doing a lot of mess cleaning so really happy to avoid some chemicals.) I also got some material to help me learn to socialize the puppy and try to minimize the fear he feels with new experiences - like say, the vacuum, or a broom! I love that Queenie's comes from a force-free/fear-free approach. I know that I can leave our pup with anyone from Queenie's or have them in our home, and nothing harmful, stressful, or detrimental will happen to our pup. It's super easy to schedule when I need pup walking coverage or vacay coverage. Oh also, they helped me find a vet who matches our values. And Queenie's helped me find a force-free and certified trainer who focuses on helping our kids join in on helping our pup behave successfully and live his best life!!! Queenie's is the Queen for a reason!
Ruth Hoover
2020-05
Adina did a tremendously helpful new dog consultation with us today at our house. It was invaluable! We really appreciated her patience and all the detailed information she shared from her vast expertise and resources. It gives us so much encouragement in this process to have her help and support! Her warmth and flexibility are so reassuring. Now we know better how to proceed, and we feel more confident knowing Adina and Queenie's Pets have our backs.
sendit there
2019-05
When your pets are your children, and even when they are not, you want to be sure that they are in trusted hands. I have used Queenie’s for three years and their attention to detail has only improved. My cats need a lot of medicine and the care givers Scott and Anisa were so astute that they noticed a slight difference in one of the medication trays and called us immediately. You can’t find any better service than Queenie’s Pets. The cats are excited to see them when they arrive. If you have to travel from home without your pets, these are the trusted guardians to look after them.
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-7 PM |
| Thursday | 8 AM-7 PM |
| Friday | 8 AM-5 PM |
| Saturday | 9 AM-1 PM |
| Sunday | Closed |
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