Pets and the City Shop

Agnes Alisio

2024-05

Today was my 1st appointment @ Pets in the City for my pup. Alexis did a great job & was extremely considerate of my girl who is 13. I had no problem leaving her in Alexis' care. New location is immaculate clean. I would highly recommend this business 👌

M LM

2024-05

I’ve used this grooming service a few times. Alexis has always done exactly what I wanted. Her prices are very reasonable and services are quick, pets don’t have to sit in cages all day which I appreciate. Definitely recommend

Theresa Morgan

2024-04

This review took me 2 weeks but I didn’t forget. Alexis did an awesome awesome job with my cat Marley, first time getting her shaved but I DID NOT REGRET IT!! It will now be a service I’ll be taking her to get again. She was very caring and gentle with her, she was also efficient and worked with my schedule. My mom can’t keep hands off her because of how smooth she feels. Thank you Alexis, continue doing the great job!

Samantha Smith

2024-04

Amazing experience! I don’t trust just anyone with my 12 year old dog. Alexis has been amazing at keeping my dog calm while getting groomed. It is also clean and you can tell Alexis really cares for the animals she works with!- Maria

Omoye Usen

2024-04

Look at these photos! They do not lie. My baby went in there smelly and with matting along her mane. Now she’s beaming and looking as lovely as ever. This is my second time coming here and it will be the only place I go. I am a loyal customer and you should be too! Imagine a groomer that is timely, responsive, friendly, knowledgeable and genuine! My dog was overjoyed when she saw where we were going- and that’s a good sign of a great groomer!Edit: for some reason I can’t upload my photos. But trust me I am very satisfied with Alexis’s work!

Sherry Crawford

2024-04

Alexis IS GOODT!!!First time here…boutique was inviting, beautiful and clean, reasonable prices, fast service too (I had an appointment) Frankie (🐶)and I will be regulars here from now on

Chelsea Reinnoldt

2024-04

alexis did such an incredible job with my yorkie mix who can be nervous and reactive at the groomer. she took her time in meeting and chatting with us to talk about what we wanted done and asked questions about his reactivity and how she could help ease that. his cut came out beautiful and the best i've ever seen on him. the space is also clean and bright. we drove across the city to come here and will continue to do so!

Bernadette Nevate

2023-06

Pets the city is the best of the best, my little grand fur baby (pug) Jello not only was groomed with perfection but he happy & most importantly not stressed when I picked him up. I highly recommend this business reasonable priced worth every penny. If you love your fur baby they we do take your pet here❣️Thank you do much❣️

Marion Boccelli

2023-09

Alexis was impeccable! So professional and caring with my Persian Cat ! If I could give 10/10 stars I would. She even allows you to watch or stay with your cat . I will never go to another groomer again. The Best 😻

Thomas Leabourne Jr

2023-07

Alexis does such GREAT work; her professionalism and demeanor will brighten up your day. She cut my Yorkie hair and did such an amazing job that he no longer has to suffer thru the heat with all that hair. check out the before and after PICS. Thanks U for doing such Excellent work??

Melissa Puentes

2023-11

This was our first time bringing our little dog for a wash and cut. We were a little skeptical at first because our dog does have a disability in her front legs. As soon as we got there Alexis made as feel so comfortable and we knew she would take good care of our dog. When we picked her up she looked wonderful! We are very pleased with Alexis’s service and will be returning again! :)

Kimberly Russell

2023-05

So happy with our puppy’s grooming experience with Alexis! Our pup was happy and looks so wonderful!! We will absolutely be returning again and again. Additionally, very affordable :)

Xavier Lonvelin

2021-05

Alexis was amazing! This was my first time bringing my fur baby to Pets and the City, which had me a little hesitant but after reading the reviews I decided to take a chance! So glad I did! From booking over the phone, to drop off & pick up, Alexis made the process sooo seamless and effortless! I just moved here from Texas and was a little scared leaving my baby with a new groomer who I just met, well needless to say, Alexis definitely has my business! My dog left with a smile on his face which means I left with a smile on my face!

Beto Dias

2024-02

Alexis's new place is super beautiful and as always she not only offers excellent work but also lots of love for the pets! My dog ​​feels at home and loves the organic treats and I of course love the fair prices!

David Walker

2023-09

My cat is an old grouch who hates being groomed. She threw a fit and Alexis did her best. I really appreciate that Alexis was a good sport. I will definitely bring my girl back to Alexis in a few weeks until we can get her looking better. I definitely recommend Pets and the City. It was a positive experience.

Milagros Mitchell

2023-05

Absolutely amazing!!! Nova looks great!!! The doggie outfit they have for sale are adorable and reasonably priced! Thank you so much we will be back soon! Nova is wearing one of the many outfits we purchased from the store in these pictures ♥️

Mary Cooper

2023-08

Love Pets and the City, Lexie is great, kind, professional and always does a great job. I get Waffles hair buzzed down in the summer and Lexie does the best job ever. She does a great job with his nails and everything. My Waffles loves her so much. He use to be so nervous going to get a hair cut but not anymore. I've been going here for at least 5 years and do not believe any negative reviews because there is no way Lexie could do something wrong and not correct it. She goes over and above. The prices are the best bar none! Lexie truly care's about the pets she takes care of. Highly recommend this place!

Chuong Nguyen

2021-05

Alexis was nice and provided a good customer service. It was my first time visit so we walk through some paperwork and she helped me out on that. But I think the entire thing why I was there was for my dog haircut which I think she messed up big time. I described how I want his haircut looks like, pulled up photos and she even took photos of those but then, look what my dog ended up with. I attached here photo that I showed here what I want, photo before ans after the haircut. I don’t think she took into account my instruction at all. And his haircut was very choppy and uneven. His nail was uncut. 55$ for a full service and I think it’s not worth the money. Not recommended!

Kaitlyn Rehus

2023-09

Maxie loved it here! It was such a relief to leave her there knowing she was comfortable and not scared. When I picked her up, she was not only perfectly groomed but also so happy! The prices are very reasonable and booking was very easy. We are so happy to have a great groomer in the neighborhood!

Gregory Martucci

2024-01

So I was looking up one place after another to get my cat's nails clipped and none of them were very helpful and some of them were pretty rude to me but then I came across Pets and the located on the corner of 17th and Morris in South Philly,so I'm very glad I found this place because the owner and woman that runs it is 100% professional and actually knows what she's doing and it is the best place I've ever taken my cat to get her nails clipped not to mention for anybody that has dogs she takes care of all their grooming needs as well so this is definitely where you want to take your dog or cat because they will be well taken care of trust me on that, five stars across the board😁😁😁😁😁

christine direnzo

2024-02

Sinatra & us love love Alexis she is the best.. He never wants to leave when picked up…

Alysha Harmon

2022-05

Alexis is very professional. Great costumer service. She does an amazing groom on my baby Egypt. She's always done in the time frame I'm given. I couldn't have found a better groomer. Highly recommend.

Morgan Derby

2023-08

Took two hours for grooming that usually takes half that time. Cat was returned to us wet, with some nails still untrimmed, and with more mattes in her fur than she went in with. Would have asked for money back or refused full payment, but the woman who was grooming insisted on cash and I didn't see the damage until cat got out of the carrier once we were home.

Libby Cefaly

2023-08

The best groomer in south philly! My mini golden doodle always looks adorable and the groom is much faster than others. Highly highly recommend!

Jennifer Cruz

2023-05

I want to give a big shout out to Alexis! My schnauzer Jake is getting old and doesn’t like putting up with grooming anymore. She worked with me and because of her patience we were able to get Jake his usual short cut for the summer. Highly recommend her services!

Gina Smyth

2022-05

Alexis was great with my two girl doodles.She did exactly what they needed and definitely will be my new groomer✨✨✨

Claudia Aliff

2023-05

Alexis is a wonderful and patient groomer. She does her best with difficult dogs and you won’t find someone more accommodating. 100% recommend

Albert Tumolillo

2022-05

Anyone on here giving a bad review has got to be from a competing groomer-Alexis IS EXCELLENT-U can't beat their price either! My Bella is a PILL lol Alexis groomed,bathed and trimmed her nails (only 60 bucks!)Bella looks great and was very calm when I went to pick her up after being groomed! (That has NEVER been the case in the past with other Groomers)So happy I finally found a GREAT professional groomer in South Philly!HIGHLY RECOMMEND Taking ur fur babies to Pets In The City!

Courtney Song

2022-05

She was so nice and attentive with my dog. Normally when i take him to get groomed he looks like a shaved rat until his fur starts to grow back, but when the lady here groomed him he looked so cute. In all the 13 years ive had him hes never once had a good hair cut until now. She was so careful and good with him even though he can get scared and jumpy at the groomers, so its good to know i left him in good hands. 1000/10 !!! :)

Melissa Sabater

2022-05

I love the work Alexis does. My cat always looks great and I was dog sitting and Pablo was smelling good and had a cute tie on. His nails were ground down and She cleaned his teeth. He looked dapper. Thank u