4.4 (45)
8500 Henry Ave Ste #10, Philadelphia, PA 19128
(215) 483-4152
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lucretia Browning
2024-05
We have a senior dog, and due to my own health issues and unexpected hospitalizations, Gandhi had grooming issues that were way overdue. Our service provider was excellent
Marita Hansley
2024-04
My 9lb one eye shih tzu being Banned, their words from Petco grooming Due to aggressive behavior their words..During grooming groomer used clippers on her little face and she tried to bite clippers and she said my dog grazed her hand...when I went to pick her up I had to take shaking 9 year old with my one hand mind u to get her out of cage because Arianna felt she was aggressive and could not hand her to me..Mimi has been going to Petco for over 6 years..no growling..never ever has dog bitten or hurt anyone..barely barks has anxiety..this was unacceptable..why clippers on gace..why bald spot above lips User's recommendation: Do not use..new staff new management..need training..avoid Arianna and Petco..shouting to all reviews!!!
Richard Miller
2024-01
What a letdown. We've used Petco grooming for several years, and had some great results from dedicated people. But that was then. Our experience today means we're never going back. Our 6 year old pup was returned to us wet, still covered with loose hair, and worst of all, his nails were ragged and cut too deep (to the quick). And this was all with the upgraded service. Add onto that the late arrival and the groomer's lack of people skills has made it an easy call for us to find a new groomer.
Sue Brubaker
2023-11
I thought the wait was long (over 4 hours) for my dog; however they did anexcellent job! The grromer took the time to call me with a question which is unheard of. She found mats that my past groomer either did not see or ignored.
Barron M. Felder (Grace and Peace)
2023-09
This was our first using the grooming service for my boy Bo. Ariana was awesome. I was blown away that she took note on Bo's care. I love that. She is awesome. She is Bo groomer moving forward.
Nathan Oliver
2023-12
Great experience as usual, Kubo enjoys the time spent being pampered and the services are always top level!
Cassoleen Mills
2023-11
The service was great and the customer service was good. The groomer kept me posted on my puppies status.
Kimberly DelMonte
2020-05
Zack the groomer was awesome. He did such a great job with my dog, Lola. He explained everything to me in advance when scheduling the appointment and took his time with Lola with her cut. Lola is on the nervous side but he has such a way about him, that she was at ease. I will be back again. Thank you Zack for an amazing experience!
Anna Price
2023-11
Poor customer service and communication will not be returning. My questions were blown off and the answers that were given were not clear. Was also charged for a cut and bath when my dog only received a bath.
John Fox
2020-05
The staff was tremendous. Friendly and outgoing which gives you comfort when you leave your pet (family member) in the care of others. Our two dogs never looked better. This was the best grooming they have ever had.
Tanya Hogan-Morris
2021-05
The staff were friendly and made my dog feel at home. They were thorough with the grooming services my dog received. He was happy going and and coming out.
Sara Nguyen
2021-05
Zachary is the best groomer we have ever met! With his excellent skills and kind personality, every experience has been a positive experience for our family.
JoVon H.
2022-05
My dog was cleaned and not harmed. Breyona did a great job. You can tell she loves animals and her job. I'll specifically book with her going forward.
Wesleyann Johnson
2021-05
It was no reflection towards the groomer it was my dog acting out there fore his grooming was half done. I still will bring him back to try again if they allow me to. Otherwise I am extremely happy with the grooming.
Gina Barboni
2020-05
Zachary is the best. I have a little yorkie who is a pain. And Zachary takes great care with him. He listens and makes notes about my concerns. My little guy had 2 cancer operations and I have to keep an eye out for new lumps. And Zachary who I only told once to check him when washing him, reports everytime that he felt no lumps. Do you know how important that is to me, to have a second pair of hands and eyes watching out for my baby. Just another way that Zachary goes above and beyond for fur babies.
Sandra Krone
2021-05
Petco is Andorra is terrific for grooming. The staff is kind and loves my dog. I am glad they are open again for grooming. They are practicing all of the health and safety guidelines during this pandemic. Very pleased 🐾🐾❤️❤️
Klaray Wms
2021-05
The groomer was inexperienced. My dogs ears were extremely lopsided, his top knot was not cut appropriately, the hair around his paws was extremely long. I called for a refund.
Katherine Smith
2019-05
I have been to several Petcos to get my puppers groomed and this one is the best thus far. The girls working there were so friendly and helpful. The store staff was great too! Will be back!
Virginia Chavez
2020-05
They loved on my dog. My dog seemed to have a great time. He had a beautiful trim and blew out his hair so perfect!
Dink G
2021-05
The staff was pleasant and very professional. The tech cut my dog's nails the best I have ever experienced.
Delaneo Gibson
2021-05
The Groomer was very friendly and you could tell she loves animals & she did a great job on my dog..
Mike Civitello
2020-05
The groomers were so so patient with my dog , she is a rescue and has some issues. They just were so wonderful with her and now she is so beautiful ! thanks
Sandlesnsand C
2018-05
I had the best experience with my dog being groomed! Excellent job by groomer and even left with more knowledge about my dog Tyson!
Felicia Mitchell
2020-05
My cat could not deal with the groomer, she hissed at her. But she recommended other facilities that could take care of my cat.
Linda Hunter
2021-05
They always do such a nice job with my dog. They are very kind and caring.
Bill Flynn
2020-05
The groomer was very pleasant and attentive to our dog's needs.
Sharmayne McCalop
2019-05
The staff is very helpful then knowledgeable of the products and is clean and no matter what time you go there is out there always serve with a smile
Brandon The Tank Robinson
2020-05
The groomer was very pleasant. He took his time with my puppy
Maurice
2022-05
Friendly and professional. My dog says he was treated well.
Rhea Barnes
2023-09
Long wait for appointment
Monday | 8 AM-6 PM |
---|---|
Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-6 PM |
Sunday | 9 AM-6 PM |
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