Petco

Sonia Garcia

2024-04

Well I was looking for air pumps for fish but it turned out to be a fountain pump I’m glad I went in the attendee was very knowledgeable about the differences

Djoulissa Dorce

2024-04

I am sooo furious and disappointed with the service that I received today. I took my baby chia there for a haircut and it turned out to be horrible they cut her hears but when I picked her they didn’t even mention it to me. They make my little Pomeranian looks like a skinless cat. I am very disappointed. For that reason I will never used or get any service at petco. I think they should hire professionals to groom the pets. I rather spend that 80$ on a small business groomer.

Chelle

2024-04

Great Customer Service!My fiance and I visited the Petco store on Saturday and we were assisted by a very helpful store associate named Sherman in the aquarium department. We had various concerns about a specific process concerning our salt water tank. Sherman took the time to throughly explain a variety of remedies. Additionally, he graciously escorted us over to the recommended items needed and provided informative feedback pertaining to each of items. With this being mentioned, I can not say enough about the superior customer service that was provided by Sherman. He truly ensured that we understood the proceeding steps needed to help us further upkeep and enjoy our salt water tank and fish. Furthermore, we have expressed our deepest satisfaction regarding our pleasant experience to our neighbors who now plan to patronize this store also. We plan to keep shopping at this store as well. Great job!

Rose Adams

2024-04

We bought glofish and brought them home, followed the acclimation guide step by step, we put them in the tank (a tank we heavily researched before setting up) and leave the room for a bit to eat lunch when we returned half the glofish appeared to be dead, no reaction even to picking them up, we had to separate them too but still no reaction. If we knew they were going to die this fast we wouldn’t of gotten them. I’d give zero stars if I could.

C J

2024-04

So last month I scheduled a grooming for my dog Joyce whom I got from a family member that's been bounced from 4 homes prior, she REALLY needed to be cleaned so I tried the Petco in Brooklawn NJ by my house they didn't have any afternoon so I decided to drive almost an hour to Petco in PAAs I got there I explained I just got the dog and she needed a good wash, I left her with Matthew the groomer and went to chickAfiletI got a phone call from Matthew to asked me to come back something had happenedWhen I got there he had cut to deep into my dog skin and she was bleedingHe proceeded to tell me "oh it's nothing she's fine, so I called my cousin she told me not to leave until they took her to the hospital for her cutIn the meanwhile Scott the supervisor came in and we drove to the doggy hospital I spent my whole Friday afternoon to this mess rather getting my dog groomedWhen I got home I realized Matthew didn't give me Joyce's collar so i called a couple of times and spoke with Scott to asked if they can send it by mail cause I was not about to make that hour drive just for that he reassured me he will send it and I'm yet to receive itNot only my experience was terrible but they can't keep their promises. I will never go backScott I'm still waiting for her collar, I do reviews for a living let's see how long it'll take you until you send me her collar

Hepsiba Chettupalli

2024-03

I would like to specifically take the time to thank two employees, Illeana and Joewin for continuing to deliver optimal customer service to everyone I’ve witnessed. As a former employee, my most appalling experience was when two young gentlemen walked in with their Guinea Pig who had choked on something and they were frantic. They briefly asked for help with their “hamster” (English wasn’t their first language), and my former boss, Sherman Shackleford felt it was more important to sarcastically correct them and say “first of all, that’s a guinea pig.” In addition, he even stopped me from looking up any emergency hospitals near by to direct them. I understand that in this case, considering the fact that his “expertise” lies in retail, he couldn’t offer medical advice, however the fact that he needed to let his superiority complex shine over the the urgency of someone seeking help truly disturbed me. I wish I would’ve quit that instant and helped those gentleman instead. I sincerely hope their guinea pig is okay.

Margaret Mierkowski

2024-01

Employees are pleasant and helpful. The store is bright, organized and very clean. Found gifts and treats for both of our dogs and our kitty.

Jessica Laumeister

2022-05

I've been going to be this petco for for a few years as a customer and as a volunteer for their store cats. The manager Sherman is always great, with events and with the cats as well. The staff are helpful and friendly.My bird peter loves to visit the store and enjoys coming home with her favorite toys and treats!

Kevin Menefee

2024-02

There are animals there The people were nice. How could it get any better?Oh and I had to pee and they let me use the bathroom

Oni Galarza (Onikazejin)

2022-05

I come here every month to buy food for My Turtle Wilfred, he really loves the Gourmet Brant Aquatic Turtle Food. He can't seem to get enough of it. Staff is always super friendly, helpful & respectful. Never overcrowded, you're in & out in a matter of minutes...⭐⭐⭐⭐⭐By far my favorite Petco to visit!

Tyler Kradzinski

2024-03

20 min till close and the doors were locked while employees were enjoying their time. Its not like its a restaurant so change your hours or open the doors

Elena Sokol

2022-05

We bought a second budgie in this store.Any time we get a full detailed consultation on care, the period of adaptation and all issues of interest to us.also the Arnesha seller was very welcoming, friendly and helpful!!Thanks again to your store for my beautiful parrot!!!

Kamala Boyer

2024-04

This store location was immaculate and the employees were extremely friendly.

The Blackwizard

2022-05

I am extremely furious, I came home with my new Orange and black Guppies and 2 of them DIED with 2 days. Im losing a guppy a day, only to find out the Guppies have been coated in some kind of paint and they are just normal Guppies. I hope this scandal doesn't end up killing all my Guppies I didn't even end up with the pretty ones I thought I bought.I wish there were 0 StarsI want a refund

Stacey Brandes

2023-08

Came to the store to return an item that I forgot I was on Auto ship with. Very easy process, just printed the return slip and brought it to the store along with the product. While there I also purchased a vegetarian food for my dog who is suffering from an unknown food allergy. Been trying all different foods! Cashier was SUPER nice, knowledgeable and great at her job.

Kathleen Boyle

2022-05

Always do a great job grooming our caliegh is fourteen so I worry about dropping her off but she always comes out happy never upset... they usually have her done in about 2 hours I Appreciate how they Accommodate us.....

Bette Gee

2024-04

Best place to go when you need something for your fur babies.

Carmen Francisquini

2024-04

Tony was amazing and well acknowledged on the fishes. Thanks for all the help.

Elegant Fashion Design

2024-02

Good store,always good selection food and toys for two my cats.

Daria Loun

2023-08

The cashier was super helpful answering our questions and showed my kids and me the Guinea pigs while being also careful with the young Guinea pigs and choosing their safety first. I liked how she handled those Guinea pigs with care, love and attention.

Kristina Lysanova

2019-05

Today visited petco grooming. terribly served. all polite, but no one did their job. Firstly at the reception we were told that, taking into account the discount, everything will cost us $ 40, and we paid $ 51secondly, they did not do their job, they gave away a wet, crumpled and not combed dog.when I picked up the dog, they told me "she is a good girl" and when I began to ask to give me a hairdryer, they started saying that the dog did not obeywhen I was allowed to blow my dog with the hair dryer myself, I saw that all her skin was scratched and a large scratch on her legIn the photo you can see how it once became a fluffy tail like a sponge (this is because it remained wet after a bath)

Charles Batschelet (dendem)

2023-08

Very helpful staff. I wish their wax worms were not half dead whenever I look for them. Last time I was there the worms were dated 4 days ago but 1/5 of them were dead. I grabbed the least dead container of the bunch.

Shante Housey

2023-05

I went here on October 7,2022 me and my Chuchu it was our first time and I must say I was scared at first but Alex was amazing groomer. Chuchu was crying and barking she so spoiled but Alex was comforting her and talking to her I like that. Her tail wasn’t cut because she kept moving and I would’ve liked to know more about her fur and how should I maintain it but as far as Alex he was awesome I will definitely recommend him I will be coming back

Dennis “Dgs”

2024-03

Cashier asked if I wanted the change which was something odd and offered no receipt.

Lester Hewitt

2024-03

Wouldn't sell us fish after a 13 dollar uber ride there and back 26 dollars to tell use we can't buy fish that's nuts they fish always sick

TariQ J.

2024-01

the 2 girLz at pet co “SAVED” my life literally n ii was just N a car 🚗 accident they saved me those too light skin girLz that saiD my dogZ look like they DaDDii😴 😒 😶‍🌫️🤦🏾‍♂️🤔👚 🍃🙏🏾😴❤️‍🔥🍻🍻🍻🍻🍻🍻🍻🌍🌍🌍🤙🏾🍺😶‍🌫️💨🍃🇯🇲🇯🇲🇯🇲🇬🇾😈😈😈 ‼️❓❤️😴🙏🏾😴👚🇯🇲👚👚👚👚👚👚👚👚👚👚👚

Ana Lima

2023-11

This store is a great store for supplements for all types of pets. This store also sells chinchilla bunny fish and has cat adoption. In short, it's a great store

Brenda Disla

2023-10

I want to thank Petco and the best groomer. Alex was so kind, gentle, polite and very professionalI was beyond satisfied with his work with my babygirl. Thanks again Alex. See you in November.

Mary ann Nixon

2024-04

Waited for.help..asked someone.at the register..they.never sent anyone

Melissa Sue

2023-09

Took my 3lb puppy there for a puppy cut, specifically asked for a trim and for the dog to remain fluffy .... not satisfied with the cut at all. Took way to much off and the price was very expensive. I was given a price when i dropped the dog off and ended up paying an extra $15. This is just my experience. Not satisfied 😕