3.9 (120)
545 Delaware Ave, Palmerton, PA 18071
(484) 633-3631
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sandi M
2023-10
I love Family Dollar. Prices are decent. Some I find deals on some I feel are over priced. But I shop there weekly. I spend a lot of money there. Quick run in stops to full shopping cart stops.Sorry no photos. But my store had recently been remodeled and is nice.
Olivia Green
2024-03
Not once but twice the workers have helped me carry my groceries to my car because I had my hands full with my kids! Love the staff here
Becky C.
2022-05
Household essentials...milk, frozen food section, chips, cups, plates, pet food, candy, gift bags, candy, socks, some clothing, fans, deodorant, shampoo Tylenol, cold medicine, toothpaste, DVDs, bottled water, soda, juice, cereal, bread, little Debbie snacks, soup, paper towels, laundry detergent, lightbulbs, bath towels, wall decor, toys, diapers, and holiday decorations.
Private Pilot Bartram
2023-06
They recently completed a refurbishment of the store. The new look is good however I think they might as well drop the pretence. That Dollar tree owns them and they should just change the names dollar tree stores to all family dollar or vice versa.Because the layout of the store now will feel very familiar. To anyone who has been in a dollar tree store. Where before the was enough of a difference where now. There is virtually none that is silly to keep calling it Family dollar. When it is another store pretending to be something else.The issue, is they copied the same annoyance that Dollar tree has. Where above the isle it tells you what is located there, but only what is near to you. It does not list everything like Giant an Walmart stores do.For example, I went in to get things for the car, oil etc. I went down the middle seeing and isle saying air freshener nothing else. Then walked around so the back saw the car stuff. Same isle as the air freshener but the sign above only mentions Auto supplies.This is how I know they copied Dollar tree because they copied the problems with it instead of fixing the bugs.Standing from the front of the store there is no way to know what is on the back rows without going to look. So you honestly end up wandering around in a maze looking. Instead of just getting in and out.This, is why I say they should just drop the pretence if they are going to copy dollar tree. Might as well just call it that.
Laura Baer Christman
2023-12
There is nothing better than a shopping trip to family dollar. Do you know any other place where you can get an 8 piece place setting for 10 bucks?Unfortunately, more than half were broken, and they were on clearance, so NO returns
Sandi Kane
2023-11
My favorite Family Dollar store always great prices and friendly employees.
audiman2010
2023-06
Big store good stock but Very high prices here they are taking advanage of the sitation . Not many stores in palmerton so locals are paying more then they should .
Alicia Cesanek
2020-05
Usually customer service is pleasant and help full, well not this time, first of all the cashier was rolling her eyes at everyone and she had a very poor attitude, I asked for a pack of cigarettes naturally she I'd me, I showed her through the clear part of my wallet because most cashiers there tell me not to worry about taking it out since u can see all of the info through the clear plastic, she then rolled her eyes, looked at me like I was inconveniencing her and said, I will not take it like that, you need to take it out of the wallet and hand it to me, so I did, she looked at it rolled her eyes and said I won't sell you cigarettes, this is not you, it was 100% me the only difference in license picture to now is my hair color, first of all I am 36 years old, I certainly don't need to carry around a fake id.. I didn't argue with her because I was in shock by the way she treated me, my friend was behind me and offered to get them for me and the cashier responded by saying I refuse to allow u to buy any cigarettes because you're probably going to give them to her, she had a red face and appeared to be very angry, she raised her voice and rolled her eyes and proceeded to say neither of us were allowed to buy any. Im 36, my friend is 55. I never ever once before had a problem like this, I even showed her my credit card because my name matched my license. I was never so embarrassed in my entire life, even after all that I politely wished her a merry Christmas and she scoffed at me. People like that do not belong in customer service, I'm so upset that I might never shop there again, and I was an everyday regular customer. I do not wish to be treated like that again, she was very very miserable and unfriendly. Even after I told her to have a merry Christmas. She shouldn't be working their, I imagine she treats others with the same rude disrespect. Honestly I wouldn't mind if it was like a once in a while thing, I totally understand that people have bad days, but every time I shop there she has a horrible attitude she doesn't greet anyone and she rolls her eyes at every customer, I try to cheer her up and it's like she doesn't want any form of conversation, no smile no acknowledgment that im even talking to her, it makes me feel like I inconvenience her by shopping there and it's getting to the point where I will start shopping somewhere else. If there is a manager I can speak to or someone higher up I would appreciate it, they need to be informed about their employees poor performance, I've never been so embarrassed in my life, she should be fired since she has a constant unpleasant attitude.
Q Basa
2022-05
Customer service is excellent there. They're always willing to help and are courteous and pleasant. Everything in the store is displayed well for easy shopping and it's rare that they are out of stock of products that are offered.
Ronald Eyrich
2024-02
Pleasant experience the associates are helpful
JoAmber Glasoe
2023-05
They are always open when I need them so their late hours are a bonus. The store is alittle cramped especially at Christmas but I don't really mind to be honest. Always have what I need & more.
Scott Ramaly
2023-11
Great for a quick stop as long as it's not busy. The remodel is very nice, tons more products now!
mary kunkle
2019-05
I was faulsly accused of theft today. Not sure why. I am upset and devastated and will be seeking legal counsel. Cops found no merchandise on me and yet they proceeded to issue a letter banning me from premises. Employes accused me of accusing multiple times which makes zero sense since cops have never been called. Every time the door beeps I stop and comply. Today the door didn't even beep and yet I am accused of stealing diapers. Shoppers beware please. I am good citizen. No drugs. No record. So if this can happen to me for no reason then I suggest you watch your back also. I am contacting headquarters about this. The store is always messy and employees always complaining so they did me a favor because it is not a pleasant shopping experience. The security system of theirs does not work. This is not ok by any means.
Garett Anthony
2021-05
Could use a few more employees that know how to use the cash register at time, but other than that I don't have much to complain about. But if you see a line when you walk in the door, take your time.
Kris Burek
2019-05
It is obviousthat this is one of the stores that will close. Many, many items are being offered at a deep discount. Don't be surprised if parent company, Dollar Tree replaces this store in the near future. This is a convenient location and a Dollar Tree would do well here.
Shawn Koma
2021-05
The store is always running on one register regardless of how busy it get. The one older lady with glasses is always on her phone when i come in and its only once i a while, disclaimer I’m not a regular but if this happens every time I come in it must be the norm. Not to mention no eye contact and they hate it when they have to use the second register, god forbid.
J-mes “Jmes” Stevens
2021-05
Hadn't been in a family dollar in a long time. It had a lot of new stuff that I haven't seen in other stores. Very nice
Shandel Unger
2024-03
Love this store!
Tyler Frable
2019-05
Worker kept running into us and was just unpleasant to say the least. But the store itself is okay. Stuff is cheap and easy to find.
Jonathan Kinder
2023-05
Had what i needed, yet the lady at the front was picking her nose so i waited for the other person to check someone else out.
Pat Arthold
2019-05
Very nice place for picking up some holiday shopping. Cashier was so helpful. Enjoyed going here.
Bonni House
2020-05
I find the store hard to get through always bug carts in isle's. Never more than 1 person on register.
Connie Wilt
2021-05
Like going in here every now and then... can sometimes find some good deals, or nice clothes.
Garrett Mark Scott
2018-05
When other places let me down, Family Dollar is there! If you are looking for something quick and cheap they got the goods 😎
Michelle
2021-05
Store was a mess and had absolutely nothing I was looking for shelves where empty
Gabby Eckhart
2018-05
Doesn't have that great of stuff sometimes when you need it the employees there kind of a weird like when I asked them do you have baby breath flowers they said whatever we have in the aisle with the flowers that's what we have instead of just saying yes or no which have she didn't now they should know there stuff and where it is and whether they have it or not
David Gregory
2019-05
Nice store well stocked good prices and friendly staff.
Brett Heckman
2022-05
Was in-and-out fairly quickly everything stocked and clean in nature
Melissa Hoadley
2018-05
Lots of stocking carts block the isles. Hard to get by and see what's on the shelves. Staff is friendly though.
TiMa Smith
2018-05
Decent selection but very messy and seems understaffed. Often lines at checkout.
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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