3.4 (30)
500 Claude A Lord Blvd, Pottsville, PA 17901
(570) 622-2224
riteaid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gabby Martofel
2024-02
I'm gonna be honest this store deserves no stars. This pharmacy is the most unorganized, most uncaring I've ever been too. Super rude, almost down right nasty to customers. They're making mistakes and not fixing or taking responsibility for them. They never have anything on time and turn customers away or give them the run around for days in a row. This store never has dire necessities like insulin, anti seizure, or blood pressure medicine. They almost killed my husband 3x because they kept making us come back at different times throughout 4 days for both of his insulins because they're "busy", or "we didn't unpack anything yet". This was on more than one occasion. They wouldn't let him have all of his glucose test stips because they rung the prescription up wrong. I've made complaints, called corporate. This store is absolutely bananas. Nothing is done in a smooth, caring, honest, timely way like you'd expect from a pharmacy. They lie because they're either lazy or tormenting the customers make them feel special. It's like they get their rocks off making everything an inconvenience.
Kathleen Ellis
2024-04
The Pharmacist explained everything to me about the medications for my Dad, what they are for and what they do. He really helped me understand it all. I am so glad he works at the Pharmacy I go to.
Michele Ellis
2024-04
The pharmacy staff is fast and helpful. They carry a medicine for my son that I have to wait for, for months to get everywhere else.
Haley Kanger
2023-11
They are very judge mental. Went to pick up my mothers medication for her because she says they are very rude to her- I go in & they actually refuse to give the medication & say “she has plenty left- oh well I mean she should”. Super rude. Guy was bald with glasses.
SlimDog
2020-05
I receive excellent service at this location time & time again. The Pharmacy Staff is faced with challenges in terms of the number of associates Rite Aid allocates in the department. Even when they are running with 1 or 2 people, I’ve always been acknowledged quickly and taken care of with urgency.
Kyle Delaney
2023-10
Joann at RiteAid was friendly and courteous and helped me find and choose the product I needed.
Chandler Grace
2017-05
Worst pharmacy I've ever been to. Most of the employees don't even know how to work at a pharmacy while the lead pharmacist picks up all their slack. I dropped a prescription off and they said 20 minutes. I came back an hour later and they had no idea what I was talking about. I waited another hour in store and the black women behind the counter got made when I came up after and hour and asked if mine was ready to be picked up. She asked my name 4 times then typed nothing in the computer and just said it'll be ready when it's ready.
Faye 58
2023-08
I love Rite Aid and it's employees, they are always friendly and very helpful.
Janna Peters
2021-05
I was there about a week ago. And there was a younger lady working she put my items in the bag I beeped going out the door now I didn’t hv my purse with in the store and I had like a jump suit on so kinda hard to steal the manger that was sitting on the floor behind the counter said did the item hv a sticker on it did then I still beeped going out the door all’s I had was my phone and my Keys I didn’t even hv my wallet I went out the manager that was In there stopped me again as I was all the way out the store n said let me check ur pockets only thing in there was my phone just saying not going back Imma go to cvs
Eric Staruk
2023-05
What a joke. This pharmacy is closed at random during the week as they ship their pharmacist off to some other local Rite Aid. This shuts down their pharmacy with no notice. Now they are closed on Saturdays and Sundays. Just close the entire location as corporate does not seem to care about this location
Kayla Krasinsky
2019-05
They’re so rude in the pharmacy. It’s more convenient with parking and the hours as compared to the other near by rite aid on center but their attitude and LACK OF helpfulness is disappointing. /: they don’t even let you know when your medication is done.. just let you sit there for ever and have you guessing lol
Jim Swartchick
2018-05
Get some help in the Pharmacy on the weekend. Pharmacist seemed little concerned about customer wait time. Was like we weren't even there. The customer behind me spoke up so a person from the floor jumped in to help. Was picking up a prescription for my dad. I won't be using this pharmacy.
Patricia
2023-07
Employees at this location are very nice and helpful. A big shout out to Mike for helping me find what I need and letting me know it was buy one get one free.
Erin Morgan
2022-05
Im always treated with kindness and understanding in this Rite Aid. I've actually switched to this specific one bc of that. I never feel judged or treated like an inconvenience.
Drinkin Buddy
2018-05
Horrible customer service. Medicine is never available even when you call and they give you a time and most likely you'll have to wait an extra 20-45+ minutes. Never a cashier around. Most of the employees are arrogant. SAD
Eddie
2023-05
The advice that Mary, the pharmacist tech gave to me about what ice pack to get for my injury worked great.
Marlene Nagle
2023-05
Store nice but western union there done by phone not clerk. Not good service
Marie Guimara
2023-05
I love the pharmacy staff. They are so friendly.
David W Strausser Sr
2021-05
Very helpful service.To the people who have had a bad experience, just remember a few bad apples does not mean the basket is bad . Just sayin
Shawn Stintsman
2020-05
Rite Aid is all around the worst pharmacy that you can go to if you have a brain go to CVS.
Tasha Ruhl
2024-02
I love the rite aid
Donna Keich
2021-05
A little disappointed I couldn’t get cash back that I needed when I know they can replenish the drawer.
Darryl Becker
2023-08
Always good have what I need
Dorothy Gordon
2017-05
Worst ever. Never have meds in stock. Never ready when they say it will be.
Shelly Damiano
2024-05
Store location closing. Prices reverted to regular price. $1 movies now $15-17! No bargains!
Monday | 9 AM-9 PM |
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Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-6 PM |
Sunday | 9 AM-6 PM |
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