CVS

Katie

2024-04

I just need to know after allllll of these terrible reviews about the same pharmacist why something hasn’t been done?? I get life is stressful, you may hate your job but wow I have never spoken to someone so rude and unprofessional.

John Davis

2024-02

The only thing this Durham Rd CVS has going for it is that Bridge St CVS is sooo much worse. I used the drive through and asked the tall young obnoxious Pharmacist to grab me a jar of vitamins off the shelf (had my child in the car on a cold evening in a rush to get scripts and cranberry vitamins home to a sick family member… some of you may know why that’s important). He refused to help and when I asked why he wouldn’t grab them 10-ft away, he said they don’t when they are too busy. After driving away from the window and seeing only 2 cars in the lot, I went inside to find 4 or more CVS employees in the store, none looking too busy and no waiting customers. I made sure to bring the vitamins to his counter where he pretended not to recognize me. I don’t know how CVS stays in business with the poor trend in industry service, and I long for the 1970’s when a real pharmacist would bend over backwards to do anything to help his/her regulars. Nowadays they don’t even know what a regular is. Sad, CVS you should be ashamed.

B MW

2024-03

My meds were ready 2 weeks earlier and they never notified me. Getting the tech to give me any info was like extracting the truth from a republican. Will NEVER go back. So unfriendly and bordering hostile.

Teona Nadiradze

2024-02

This review is for CVS pharmacy management. There was no salt on the drive thru. I haven’t faced this issue to any other plaza. My car slipped on the drive thru!

Leslie Rapparlie

2023-10

As with other reviews, the pharmacy here is rude and disrespectful. I dragged both my kids inside with me, the window was open, it was exactly 1:30 but they wouldn’t get my Rx for me bc it was lunch. It would have taken all of one minute to help me and no one else was waiting. You’d think with all these reviews about the bad service at the pharmacy someone would care and try to make this better but this store seems to be happy with unhappy customers.

Ryan Bossio

2023-05

I should preface that this review only applies to the Pharmacy and NOT the cashiers/store clerks. I work at a providers office and I had a horrible experience with one of the pharmacists. I called in a patient's prescription (which I've had no trouble filling before) and a week later the patient called me to let me know that it had not been filled. So, I called to check if the prescription was ever received and I was met with an aggressive and defensive pharmacist who refused to fill the prescription because it wasn't an "e-script". She said "who doesn't use e-scripts these days? We only accept e-scripts" (which is a total lie) and proceeded questioned the legitimacy of the practice I work for which is completely inappropriate. Today, I was notified again that the script had not been filled, so I needed to call it to another pharmacy. This is unacceptable and something needs to be done about this pharmacist- I'm not the only one who has had issues clearly and she lacks good judgement.

Peggy Smith

2023-05

The CVS Pharmacist in Wrightstown was very helpful and nice. My Doctor wanted me to use a special soap prior to a surgery and printed it for me. Unfortunately, I couldn’t read it. (lol) The Pharmacist took me to the item and helped me decide what size I needed. I probably would still be wandering around the store if she hadn’t been able to read the note!

Hey Jude Y

2023-05

Just so you know, when Aetna bought CVS, they made it so their insurance is the only insurance that can be used in their pharmacy. And no one tells you until you get there to pick up your meds, hence delaying your script. Cool

Romayne Wooldridge

2020-05

This CVS is usually very nice and helpful - I actually drive out of my way to use them! I know under the current circumstances things are extra stressful, but today when I called the Pharmacy, they were very short, cold, and abrupt. Please try a little harder to treat your customers with a little kindness!

M Palmieri

2022-05

Prescription filled incorrectly with pharmacy staff apparently overriding the incorrect fill with a wildly different impactful drug. I'm now the 3rd person in our house to have issues with the CVS Wrightstown pharmacy staff. I had remained loyal but others have switched to Acme in Newtown for 90day prescriptions and now I will do the same. Is it me, or did Covid kill CVS Corporate Culture and leave unreliable pharmacy stores nationwide? Mistakes do happen, but CVS clearly has protocols that were casually disregarded at this pharmacy. Pharmacists and their assistants that hit the over-ride button should be fired. It's unfortunately equivalent to a malicious disregard for health safety.

Erica Yates

2018-05

I went through the drive thru to pick up a prescription for my mother because it was snowing badly. The cashier was a young blonde whose name I didn't catch. When i requested just one specific medication she snapped back at me with a very rude tone saying "There's only one hand in my hand" and I was shocked because most of the ladies who work in the pharmacy are very nice. This is not the first time she has been rude, though. I have continually let it slide. I work in customer service and I would never treat someone the way I was just treated.

Joe Mama

2023-05

Red headed Pharmacist is rude and crude. No customer service skills at all. Never willing to help or assist in anyway. She needs to be fired!

Julia Minakowski

2023-05

Consistently incompetent pharmacy experience at this location. Never accurately filled prescriptions, disorganized and inconvenient vaccination process, and horrible customer service. Pulling my prescription and never shopping at CVS again.

CAPPUCCINO DOG TRAINING INC.

2022-05

Worst CVS experience ever. Rude employees throughout the store and especially behind the pharmacy counter. Ridiculous and unacceptable wait times. Helen is the only good thing about this place. She should be given a raise immediately.

Patrick Falco

2019-05

My wife and I love going to the Wrightstown, PA CVS. We travel the extra distance to use this location. While the other locations are nice, we find that the service at the Wrightstown, PA location is exceptional. ALL of the regular pharmacists and pharmacy techs go out of their way to be friendly and helpful. Working with insurance can be difficult but they seem to be able to navigate the insurance systems and make sure we get the best coverage options available. Never had an issue with any of the staff especially Vicky, Sarah, Kimberly, Helen and Jennifer. I'm very surprised that some people have found Jennifer to be rude. We have found her to be very friendly and helpful and a pleasure to deal with every time we have seen her and we visit this location several times a month. They are always extremely friendly, helpful and are willing to spend the extra time to answer all of our questions.

Marisha Gogolowski

2023-05

Her name is Hellen, she works in the pharmacy, and she is a fu%king nightmare. What a horrible experience to have to deal with someone this rude while you’re sick.

Rosemary Burke

2019-05

Was there this morning. Vicky, the pharmacist went out of her way to help me process a script that a new doc had sent over yesterday for me. Her and her staff should be commended. Thanks so much for your help!

Noelle Grand

2023-05

Cannot dissuade you enough from not using this pharmacy. The worst customer service I have ever experienced time after time.

jordan cheshire

2022-05

The worst customer service I’ve ever had in the pharmacy department- I’m there every week to pick up medication and they treat me with judgement.Absolutely terrible-

Nj “Jd2” Di

2021-05

Pharmacy employees were very abrupt and definitely not friendly with some who I was with, not at all customer friendly, it's why I go to a rite aid pharmacy

Thomas R

2021-05

Friendliest employees, always working hard while giving great customer service. This is my favorite CVS in the area.

muhammad Irfan

2023-10

Bad customer service In pharmacy department

Travis Ezin

2016-05

swamp this thang didnt show up to the rehersal dinner for my 76ers fan club beastie boys jammin all night long on my ear buds no sleep til brooklyn now i have to pee good night johan.

Marley Pethica

2023-05

Multiple rude experiences with those who work in the pharmacy :(

Marc Butler

2022-05

Pharmacy team does an excellent job!

Alan Cohen

2022-05

Had easy Covid test.

ryan nissenbaum

2018-05

cvs, 755 durham rd

Andres Paroline

2019-05

Rude staff