Red Roof Inn New Stanton

Ronald Rittenberger

2024-05

January of this year while I was in the hospital I was robbed of over $16,000 of cash. The cleaning woman who worked there, Brittany Zimmerman and the young Indian guy working the front desk made a copy of my room key, went into the room and stole my money. The owner did not do a background check of the woman because I found out her name and did my own background check. Long list of crimes. DO NOT STAY THERE! They also have roaches.

Kaylin H

2024-03

The location is the ONLY redeemable quality of this hotel.Desperate for a hotel, I called town after town looking for any vacancy in ANY hotel on our drive from Pennsylvania to Michigan, we finally found this place at around 7am. We booked and paid for the room in person at the location. Because of the very late(early?) check-in, we asked if there was a later check out than 11am, and offered to pay for it, and the worker at the front desk told us that yes, yes, yes! She would make sure that we had that. The room was exactly what one would assume of a $64/night room, which was fine, but what was unacceptable was the dirty appearance of the bathroom, the uncomfortably lumpy bed, and the sheets/pillow cases that smelled of what I can only describe as “past guests”.We got up at 11:30, and while in the shower/bathroom, were greeted with heavy rapping at the door, followed by faster and heavier knocking a minute after we yelled from the bathroom that we would be out …in a minute. Opening the door while in a towel is not something we’re accustomed to having to do, and it was very uncomfortable being spoken to in such a demeaning way, the individual demanding that we vacate the premises immediately as late check out is strictly to be adhered to no later than 11:30AM! When we said we asked to pay for late check out and that we had only checked in 4 hours prior, we were told that we would have the POLICE called on us because “we had dead-bolted the door”-but if we hadn’t, we would have been walked in on in a state of undress- and the worker barked at us that he had been knocking for ten minutes… It was literally TWO minutes from the time he started bothering us, as we heard the knocking immediately and responded by coming to the door NAKED! We received no phone calls from them, asked why not, and were then harassed to leave. I’ve never been threatened with the police before, and do not ever plan to be again.DO NOT COME HERE UNLESS YOU ABSOLUTELY HAVE NO OTHER CHOICE. If you have any value or self respect, you’d do better to stay away from this den of misery.I didn’t plan to leave a review so I don’t have any photos, but you can imagine what the cheapest room available looks like, and you’d be correct. Not Chernobyl grade, but not great.Rooms: Dirty linens and tub.Safety: Apparently it’s “against the law” to dead-bolt your door in this hotel and if you do use the lock, you may be threatened with the management calling the police because “they need to get in in case of a medical emergency”. If it’s illegal, why even have a dead-bolt on the door??Noteworthy details: Dirty, stinky, terrible customer service, harassment, threats.

J Mi

2024-05

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Josh Yonkin

2024-03

Absolutely trash. Stayed over a week. My room never once got cleaned. Strong smell of cigarettes in my room every day. Ended up having to leave a day early. Checked out at 6am and asked for a reimbursement for the next day. Wouldn't reimbursement me said I should have asked the night before. Said I need to give a 24 notice of early check outs. Technically I gave them a early notice. Today and tomorrow is 24 hour notice.Safety: My vehicle never got messed with but there seems to be some very questionable people at night walking around with garbage bags.

Bekah Avery

2024-02

The rooms are clean, the staff is friendly and helpful every time I stay (and that is often every 2 to 3 months) and it's right off the expressway. There's lots of nearby food options and stores, and there's a microwave and fridge in every room I've been in. The rooms aren't fancy and not everything in them is new, but for the price and the service you can't beat it!Great place and where I stay every time when I drive through the area.Walkability: There are several stores and restaurants within walking distance

Melissa Redinger

2024-02

This hotel is trash. I checked into my room went right to bed. Left for work in the morning and on my hidden camera there was an old Indian women taking pictures of my receipts and papers that where on my desk. I had to change all my passwords and pin numbers. Not to mention THIS IS A ROACH INFESTED HOTEL.Safety: There are fire exits chained shut . This is the real hotel California. Good luck dying in a fire.

Shiloh Kingdom

2024-01

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ChickenMedia

2024-03

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Gary

2023-10

I stayed in a different room, for one night at a different chain. The Red Roof Inn New Stanton, was extremely nice compared to the other chain. It was extremely clean. The front desk people were all friendly. It was recently remodeled to look nice inside and out (don't get me wrong and think the look was $400.00 pretty night type modern and fancy) but had nice clean stain free carpeting, walls, beds and sheets. It was compared to the other place a few miles down the road ten times nicer and it was cheaper. Next time I am in the Greensburg, New Stanton area I will stay at this place as opposed to any otherRooms: The room was really clean, no stains on the floors, bed, or walls.

A U

2023-10

Stayed one night after attending the Renaissance Faire (10-15 minutes from the event). Staff were extremely accommodating, going above and beyond what was asked of them. The prices were some of the cheapest in the area, so I was unsure of what to expect as far as cleanliness. The room itself was clean with a new remodel/look. The only dirty piece of the room I had found, was beard shavings in the sink from the previous guest. Yes, it was unsightly but for the price of what you pay for the room - I expected a lot worse and it turn it was a lot better than expectations. For a one-night stay, you can't beat the price and especially the great staff. I will be returning again next year.

Kelli Love

2023-11

Very uncomfortable mattress. Sheets, mattress cover, and comforter were stained. Hallway smelled like marijuana. Someone in the parking lot blaring music until about 3am. Front desk staff were nice until we made complaints and he didn’t want to hear anything what we had to say. We checked out early and went to another hotel without being able to get even a partial refund.

Shona Kipfer

2023-10

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Brittani DeWitt

2023-10

Desperate for a hotel room for the night, my husband and I decided on here. First and foremost, I worked at this exact hotel 14 years ago when it was Quality Inn. I can assure you that the basement room that they put us in had all the same furnishings and probably the same towels from when I was there. The TV didn’t work. The linens were dirty. The room reeked of black mold and it was extremely hard to breathe. The bathroom was dirty and neither one of us showered because we felt we would come out dirtier than we were going in. Then we found yellow jackets in the room, which my husband is highly allergic to. When I tried to call up to the front desk, numerous times, no one answered. When my husband went up to speak to someone at the front desk, there was no one to be found. Whatever, we were tired and went to sleep. Upon waking in the morning we found a cockroach roaming around on the floor and immediately packed our stuff up and left. I tried calling up to the front desk again before we left with no answer as well, but what I presume to be management wandering around everywhere on their cellphones. After we left, I called to complain about everything that happened, and JP or whatever his name was, which is irrelevant because he was absolutely no help and extremely rude, he asked me to come back and show him the roach, which I absolutely was not. He told me that they have Orkin come and spray, and I’m assuming because Orkin sprayed one time, they think that’s enough to keep the bugs away. He told me that we were put in a basement room because we booked online, which we didn’t, my husband purchased a room in person. He asked why I didn’t stop at the front desk and talk to someone, but by that time I was already disgusted with my entire experience there. I would say that this place needs condemned, but then the people that actually live there, who they rent most of the newer rooms on the second floor to, would be homeless. Maybe they don’t have roaches up there? Who knows. All I know is that I will never be back and I will make sure people know what they are in for if they do indeed decide to lodge with Red Roof in New Stanton.

Travis Saunders

2023-07

KP was extremely helpful and friendly. He told me where to park and which door to enter to be closest to my room. He met us at the door and carried our bags, and walked us to the room. When I later called to ask about the WiFi password, he later knocked on the door to ask if we connected okay. He offered me free bottles of water upon check-in and checkout. He told us repeatedly that if there was anything he could do to make our stay more comfortable, please let him know. This was the best service I have ever received at a hotel, and I usually stay at much more expensive places than this. KP is the best hotel clerk ever!The room was old, but recently updated with fresh paint and furniture. It was noticeably very clean. Not a speck of dust anywhere. The room was just a little bit larger than the usual hotel room.It was not perfect, of course. The bottom of the bathroom door was a little rusted. It was not noticeable unless you looked for it. The TV was a little smaller than I am used to, but not a big deal, really.The price was great. The location was great, near a few 24-hour businesses. I usually stay at Hilton Hotels, but I will stay here again if I am ever in the area.

Janet Hawkins

2023-08

After a fiasco searching for charging stations for our electric rental car, we decided to find a hotel that had one. The staff at this hotel were extremely gracious and helpful, even helping us get the car plugged in and ensuring the charger worked. The price was very reasonable for a Saturday night. This town wasn’t on our itinerary, but I’m thankful we found this Red Roof Inn!

Melissa Bartnick

2023-06

This hotel was DISGUSTING. We were driving and needed to stop for the night and this hotel had great reviews so we decided to stop here. What a mistake. It was filthy. There was dirt, rust and mold. There’s clearly a mix-up with reviews for this hotels because there is no way the positive reviews were about this hotel. It’s so awful it should be condemned.We requested to change rooms because our first room the door was falling apart to the bathroom so badly that it wouldn’t close. We slept in head to toe clothing because the bedding was dirty. We didn’t shower in the morning because again the bathroom was so dirty and had mold growing that it wasn’t usable.

Charles Kepford

2023-11

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Brian Morgantini

2023-08

The guy is nice and a smooth talker but there is some scam he is running here. Booked through Priceline for a night and when we arrived there is slots all through the lobby which is a huge red flag but then he violates ADA and charges my gf extra to have an accessible bathroom claiming the rooms are more expensive on the accessible floor but the hotel has long term guests on the second floor so it was a lie. He charged $6.75 extra. It’s such a weird negligible amount that it just felt like a scam to get credit card information. Don’t stay here and if my card is ever used criminally it’s traced back to this place and that specific man. We are filing a complaint to get this hotel a fine for charging extra for accessibility. we are too nice to complain directly to the guy but wanted to leave a review for others to be aware.

Jennifer Dinatti

2023-05

First of all, let me start off by saying that the staff here is INCREDIBLE. They were so friendly and helpful - always working and readily available if you need something. The rooms are updated and clean but the bathrooms are small (which wasn't any issue for us but it may be for someone else). I had a slight issue with the tub draining but it was addressed and fixed immediately (even though it was nearly 10pm at night). The location is perfect - very convenient to basically everything you could need in the area. It was surprisingly quiet, too, which is very important to me. The only downfall was that some of the clientele were sketchy - but that is no fault of the hotel or staff at all, it's just unfortunately something you see in the general vicinity of New Stanton. Overall a pleasant stay. To the staff: thank you for being so wonderful!

Bryan Griffith

2023-05

Clean, comfortable, friendly, and conveniently located. We enjoyed a good night's sleep, and we would definitely stay here again.The room was large, and very clean. The bed was comfortable, with extra pillows, soft sheets, and a medium weighted comforter.We appreciated the Ohio hospitality on our road trip. Thanks!

Kelley Couch

2023-06

I came back 3 days after I had stayed the night to stay again, I got the same room, same amazing service. I was having trouble parking and the gentleman at the desk ran out and helped me even offered to carry my bags in. There was only one thing in the room that was broken, a towel rack pulled out of the wall and when I came back the second time it was fixed. Amazing, they take great care of the hotel and the guests.

Aditya Bagchi

2023-05

This Inn is really wonderful.This is the second time we are staying here within a gap of 2 weeks and the experience has been super-smooth.'KP' is very considerate and helpful. My daughter enjoys the fountain / pond-area.If you are looking for a pocket-friendly and value-for-money stay, this is definitely the place to go for.

Justin Barnes

2023-05

Fantastic experience! Unexpectedly arrived into the area a little early... And explained the situation to the owner who happily got me checked in and comfortable. The room was properly appointed and very clean. I also appreciated the location and proximity to surrounding services. Numerous convenience and food offerings within easy walking distance.I will definitely choose this Red roof inn at any point in future travels through this area!

Anthony Zappavigna

2023-09

Good place to stay, only had 1 real issue with the door sticking to hard making it hard to open and close. Other then that it was very clean and affordable place to stop overnight on our trip. Thank you.Walkability: Bob Evans and sheetz nearby.

Shámán Rebecca

2023-05

LOVE LOVE this location! I'm from Houston and to find a location that is a steal, around everything you may need plus secluded is When you first walk in you are greeted with the warmness of "Home" . Pets stay FREE (which I found neat being most places charge). The front desk is the MOST genuine person who makes sure you are satisfied, not just by the clean and spacious rooms in which they have but also from your stay. The guests are mature (no fighting ect) and by chance it ever does The Manager makes sure to tell them to leave. His belief in running this location is "If you can not rest at night due to unruly guests, please inform us and we will take care of it. As we're not doing our job if our guests can not get their full rest during the night." Of all the places I've stayed at as I work in different states, THIS is by FAR my #1. I'll be sure to always return here for my future stays. I want to thank each of the employees for your hard work, dedication and most importantly for treating each individual guest as family. May you continue to be blessed as well as your loved ones,Námasté🕉️Shámán Rebecca✨Rooms: Beds very comfortable with clean fresh sheets, very spacious, a lot of storage space for your clothes, luggage ectSafety: I felt very safe and secure as they have live surveillance, well lit and you need your room key in order to enter the building (except for the main entrance).Walkability: You are able to walk to Bob Evans, Sheetz, Wendy's, Dollar General, McDonald's, Eat 'N Park and their is a small restaurant/bar which has pool tables, great food and cold beer/alcohol.Food & drinks: The location here provides hot coffee, soft drinks and snacks at the front desk plus they have a vending machine for 20oz soft drinks.

Andy Casino

2023-06

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DS

2023-05

The 4.8 rating on here is not accurate at all. While the man at the front desk was very friendly and accommodating, the hotel is pretty rundown and seems like nothing has been updated since 1992. When we got to our room, there was an extremely strong chemical smell from cleaning products and it was almost unbearable to be in the room. It was also very, very damp. It was a $60 room so I’m not expecting much but I’d likely never stay here again while traveling I-70

Aaron Goodman

2023-05

The rooms are infested with bed bugs. We found some within an hour of our arrival, notified front desk but were told they need proof to switch rooms. Within 10 minutes we found another, put it in a bag and called again, yet denied a room change again as “we could’ve brought them” (…in our 1 bag that hadn’t even been unpacked). Then we found a nest of about 10 along the bed skirt, finally we were given another room. We still spotted bed bugs in the new room.Upon check-out, they tried to charge us $250 in damages that were not there, they hadn’t even inspected the room yet. Then they tried to lock us out with half my stuff still in the room, including my dog. I told them I would not pay $250 because there were no damages, so they called the police who also agreed there were no damages and allowed me to get the rest of my belongings and pet.Avoid this place, they will lie and try to extort you out of money that you do not owe.

Danielle Romig

2023-05

Not bad for the price, but they should replace towels and shower curtains when they get stained. Also a little bummed that there was no breakfast. But the bed was comfy and the guy at the front desk was nice.

Jeff Martin

2023-05

Got there and a big storm hit. Just got inside before the rain. Toilet was not working, called the front desk and 2 staff members showed up equipped to meet any problems that may arise. Fixed problem, appolgized for the inconvenience. Played with our puppy and then were gone.This is a pet friendly hotel and they truly mean it. We will be back.