4.2 (103)
100 S Jefferson St, New Castle, PA 16101
(724) 202-2600
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
melissa long
2023-08
I have best friend who work there name sue. I love her so much I been her for along time .Everyone here so sweet and friendly Sue need a raise she work hard. I hope sue can get raise I know she hard worker.
Desiree Thompson
2022-05
As I walked to the cash register, one employee walks away. I get it, stuff to do. The woman left behind the counter looked at me several times and very clearly didn't want to work. She looked at me several times over and then walked back and forth behind the cash registers just fidgeting with things as if hoping the other young man would come back in time to complete my sale. After 7 minutes of me standing there she finally spoke to me for the FIRST TIME and then told me she'll get me at the other register. I walked to it and she then took a few more minutes to come and compete my sale. Absolutely will not return to this store, no wonder all the Family Dollars are closing
David Newton
2018-05
1- I tried to contact customer service by phone and was on hold for a very long time. Call was never answered2- Seems to me that all the employees get hired on a basis that if they smoke they’re hired. They are always outside smoking.3- There’s an item that I’d like to buy a large quantity of but they say they can only order 4 of them at a time. THEN because the employees at the 2 stores that I shop at are constantly outside smoking when they don’t have any customers the shelves don’t get stocked therefore the item I need to purchase takes months to get restocked.I’ve given my phone number to both stores almost 2 1/2 months ago and they told me they’d call me when they find the item amongst all of the boxes in the back. I’ve been called only one time and have stopped nearly 10 times at each store. Unexceptionable
Brandon Kennedy
2023-06
Closed at 947pml sign says ten and online says ten just needed cigerets and personal products not coming back
Leslie Jackson
2017-05
My husband went there earlier and he put a bag down on the counter from another store and it was taken by someone else so I call the store and I said now what? She replied there's nothing we can do and I said what about the cameras? She replied I can't look at them. So I am not going back there no more!! Very bad experience.
Yvonne Allen
2022-05
This store is one of the last remaining Family Dollar stores in our area. It is located, center to alot of housing which is in walking distance.
Bradley Ward IV
2021-05
This is my 2nd favorite store i almost daily purchase things at. The staff is polite and knowledgeable, but it isnt a Biglots though. 📈
Sara Donohue
2017-05
I love FD stores. This particular store is under New management and has really improved in cleanliness. They have good bargains &great selection.
Jenelle Kley
2018-05
This store has amazing cashiers that are always smiling and very gracious with helping their customers anytime they are needed
Ted Fitz
2019-05
It was ok store seemed to be picked over. Sort of messy carts of boxes in the isles like they needed to stock the shelves but either don't have time to, or don't want to.
sara donohue
2017-05
Store is clean now because of new manager. Nice employees. Poor location though especially at night
Theodore Smith
2021-05
They have handicap parking not too far from the front door. They always have what I'm looking for very inexpensive like $1
Melissa Ekis
2021-05
Staff was friendly and helpful. They help me find what I was looking for and I was able to in and out real quickly.
Michael Wyant
2022-05
Friendly staff. Clean store. Decent selection of products
Shanna Moxley
2019-05
Very convenient for a quick stop or to go shopping, not expensive at all, most workers are very friendly but every place has their bad eggs
Herbert Regan
2023-05
Nice little wait but second cashier opened up
William Cole
2021-05
It's a nice store for downtown New Castle employees are always nice and friendly
Nathan Glassel
2018-05
Very nice and inexpensive place to shop and very friendly employees that do great service
Rachel Barr
2018-05
Its not the best setup thats for sure. And the employees nowhere near as helpful and gracious as at the other Family Dollar in town
Sarah Beitel
2021-05
Great place for fast pick ups of things you need, and great prices
George Stusrt
2019-05
Went in for 1 item, came out with 2 bags. Very good selection and prices really good.
Mia Mitteff
2017-05
People that work here are great except for the security guard that sits in Mr. Pizza all day and is short and is racist.
Albert Desper
2022-05
Good employees, kind and courteous, quality prices
Patrick Ray
2022-05
I always have a pleasant experience when shopping at, family dollar.
Jerome Troy
2017-05
Customer service is A+. They care for their loyal customers.
Ralph Calhoun
2019-05
Expect ignorance from some workers who do not know how to socialize with customers that shop at the store that provides a job for them.
Jessica Mccur
2019-05
It was very nice always have something I need
Tabatha Brunswick
2019-05
Nice people, bad area some of the racks are over stocked and, make it hard to look
Paula Palmer
2022-05
Lots of products shelves r stocked well
deborah mihok
2023-05
Shop there just about every day
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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