Cricket Wireless Authorized Retailer

Joe Gizzi

2024-04

Had great customer service and support from Katelyn I bought 2 phones paid bill and got showed how to use and helped me set up my new phones Great employees and service will be back ! Thank you

brad5612

2024-03

I was there a couple of days ago and got a new phone great service and 2 great workers I forgot their names I think it was Craig and Hailey great workers 10 outa 10

Rosalie Santoriello

2023-05

I've been going there for years I always get the best service because you have the best people most knowledgeable people working there.. I was so upset when it closed but then when it opened again I was right there!!

Deanna DeSarro

2023-05

Both guys were super helpful & easy to work with! This store Wasn’t at all close to us we just happened to be in the area but I would make the trip if I need anything in the future awesome customer service!!!

Robert Mitcheltree

2024-02

She was very polite and all

Nikki Williams

2023-06

The girls were so helpful tonight!! I love coming into this store

Eilee Rudolph

2021-05

Great service. Very helpful dealing with someone that needs technical advice. Too bad store is closing soon.

Nod Moore

2023-05

The sales guy was A1. One of the best experiences I had with customer service in person. Awesome and I wasn't even the one being helped.

Lori McKenzie

2020-05

They have excellent, excellent customer service and went above and beyond to make sure I had exactly what I needed. I highly recommend them!

Savanna LaVera

2021-05

Poor customer service at this store, some employees make you feel like a bother.

Kelly Hre

2022-05

Great customer service that goes above and beyond!

Tha' Harddude

2020-05

I only stopped in this place one time which is why I give them a 3. But my experience was a very good experience. The people were very nice and extremely helpful.

Esther Goncalves

2022-05

I’m very happy to be there. The attendant was very nice, friendly, faster and knowledgeable. She was genuinely willing to help. I was in another Cricket store the same day and didn’t receive the attention and help that I needed. She is a very asset to your company!!! Congratulations!!!

Tiffany Bacha

2017-05

Excellent service I went in with a problem with my bill and all of the girls tried to help! Once we figured it out Crystal really went above and beyond for me! I have excellent service with cricket and would highly recommend this store location they are so helpful!

Jennifer D

2016-05

If you have issues with Cricket come here...corporate stores are where you wanna go and this one is great...traveled an hour to get here and was more than worth it....I'd go here over the place 7 minutes from my house simply because you get superior service

Cory Werth

2019-05

Excellent customer service! And they have the Best prices around.

Crystal McLean

2023-05

This cricket in Monroeville...customer service was very good...they were very knowledgeable about the phones

Jamie Perry

2019-05

Extremely nice staff, will recommend to anyone. Also knowledgeable.

Melanie Moore

2017-05

The best store by far! Very helpful and knowledgeable! Skip those independent stores go to a corporate store they will take care of your needs and have you walking out with a smile! Melanie is my personal rep! Tell her pretti sent you!

Emily Morris

2016-05

The employees at the Monroeville store are absolutely the best, Very friendly, very knowledgeable and go out of their way to answer all questions simple or complex. Love this store and have recommended it to many, Worth the drive to get there.

DJS2281

2022-05

So glad I went to this site, instead of PHs. Ivory knows her stuff n she's super nice. She fixed my daughter's phone n then answered all my ?s. I was impressed by her skills. Def going back to this site next time n even switching my Mom over to this wireless but 1st we will go c Ivory. She is A#1

Jerri Reges

2019-05

Recently switched from T mobile and couldn't be happier. Saving money and actually have better service! Customer service is helpful and knowledgeable. Something to smile about!

Teacher Of The Flame

2023-05

Ronald saved Cricket as far as I'm concerned when it comes to this customer!! He is customer based, thoughtful and knowledgeable!! I won't do business with any other retailers!! THANKS BOG RONALD!!

Allan Judy

2018-05

The ladies working here where awesome, we had some laughs about the show this is us while I was activating a phone. I felt comfortable.

Dominick Bianco

2023-05

Amazing customer service

Candice E (Candy)

2020-05

Very calm and quiet when I went in. I got taken within 5 minutes and had a new phone within 15 minutes with no problem.

Donna Lucatorto

2022-05

Thank you, Diamond, for helping with the Cricket customer service in retrieving my voice mail this afternoon. It was greatly appreciated.

Terry Sullivan

2018-05

why are you paying so much for cell service? A&TT just bought them and they are on there network, John the manager has a great crew who is very helpful and patient , tell em Sully sent you !

Suzanne Tapper

2018-05

They always help me all the time I would definitely tell people to go here

Dakota Rose

2018-05

The employees were super kind and helpful.