5 (119)
537 Old Topton Rd, Mertztown, PA 19539
(610) 587-9348
keystonepetcemeteryllc.net
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Pamela Diaz
2023-10
My daughters and I cannot express enough how wonderful Jim is. We unfortunately had to visit him twice in a very short time, but he has been a bright light during some dark times! He truly cares about what he does and has so much empathy. He took amazing care of our Clementine and our little feral friend Zelda. While I hope it is quite sometime before we have to visit him again, I would recommend him to anyone, especially families, he is amazingly kind to children who suffer loss.
Penelope Oulds
2024-04
we recently lost our dog Lucky. Cat Nip Vetrinary was very compassionate with us and made his passing very peacefull and loving. Cat Nip transported Lucky to Keystone Pet Cemetary on our behalf. Two weeks later we received the most beautiful carved wooden box with Lucky's ashes. There was also a beautiful dried rose on top of the ashes. This is our second pet cremated at Keystone and we will not hesitate to use them when the time comes again. They are truly pet lovers and your pets are treated with love and respect.
Tori Sallaway
2024-02
I contacted Jim about my cat Skittles passing, he got back to me right away and wanted to work with me when I could bring her. He was extremely kind and caring towards me and taking care of my baby. When I got her back the box she came in was so beautiful. I would highly recommend him for taking care of your beloved pet that has passed.
Michelle Tavares
2023-06
When our German Shepard Sammy was in the process of dying and inevitably passed, Jim was incredibly helpful and compassionate. He was extremely thorough in explaining the burial process and when the time came, he was a shoulder to cry on. Jim was kind and gentle, he reassured us and allowed us to feel our pain without judgment. He worked quick, making the memorial process a little less painful. In our last moments with Sammy, Jim aided in making it a bittersweet memory. Thank you so much Jim! <3
Erin Landis
2024-04
This place is beautiful and the service could not have been better. Jim took care of my Mallory like she was his own. He’s a very nice understanding gentleman who has much compassion for his business and your loved one. Thank you again Jim for everything.
Jenna Lao-Segarra
2023-05
I can't say enough good about Jim at Keystone. He's such a gentle giant, and is so sincere in his care and concern. He offers kind words of comfort, no matter the critter. I've used him twice for my guinea pigs and once for my cat, and every experience was everything you could ask for. He's available 24/7, he's up front about pricing (never any surprises), and he gladly accommodates your wants/needs. He offers guidance if you're not sure what you want/need as well. He never makes you feel like your pet is "just" a pet; he knows our babies are family, too. Again, I really just can't recommend him enough. Thanks for everything, Jim!
Judy E
2024-01
Jim was incredibly empathetic when the day came that I had to say goodbye to my best fur friend of 18.5 years, Tino. He made my heart wrenching experience a lot more bearable. From our first words on the phone (I was crying and couldn't even think straight), to saying my final goodbye and placing my Tino in Jim's caring arms, to the hug I got when I picked up my boy's ashes...Jim was nothing but courteous, kind, and compassionate. Thank you, Jim. I'm forever grateful for all of your help through such an awful time, and respecting Tinos memory every step of the way.
Cm Duckworth
2022-05
Had the opportunity to accompany my friend to the final resting place of her beloved 7 pets.The compassion and willingness to honor your precise request was something I immediately saw in Jim.The property is extremely quiet and landscaped with meaningful red oak trees and unique shrubbery.
Sallie Breiner
2022-05
Jim took excellent care of us when Silver passed. I called him and told him my need and he got my daughter an I right in. He explained everything in detail. Within a week I had my girl back home with me. I am forever grateful for Jim's kind words and how he took care of Silver like she was his own. If you are in need he's the one to call.Thanks for your time in our need
Kim Willauer
2023-12
Well its been 2months since my Cocobean passed on fri Oct 13, 2023! Id been in touch with Jim at Keystone Pet Cemetary an he got me in on my way home with coco and made the experince of getting her cremated much easier for me he explained the whole process an i thank my sister for being with me also! This was my toughest day by far my coco was 18 yrs/3months an it was my 1st experience with this took me a bit to get thru an im still goin thru it every time i think of her shes my soul! 💔😢😭 Thank u Jim
Steve Sommers
2023-08
Our beautiful boy Sarge passed after about a month of being diagnosed with metastatic cancer. I had e-mailed Jim preparing for the worst and he told us to give him a call if things went south.Jim is without a doubt one of the kindest human beings I ever met. He gave us this beautiful box with a card and was very comforting and understanding through the entire thing. When we took Sarge down you can tell just by the way Jim pet his head that he loved animals and that he's doing this for the people like us who want to memorialize a staple of our lives.He's about 45 minutes from where we live and the drive was worth it. The last time we got a puppy cremated it cost double for what Jim did it for and it was very personalized.If you have a sick or passing pet and would like to memorialize I cannot recommend this man enough. As soon as you talk with him on the phone you'll know you made the right decision.Thank you, Jim for helping our family memorialize the goodest boy we've ever had. God bless!
AMANDA THOMPSON
2023-10
I can not thank Jim enough for his kindness and compassion when it came time to find a place to have our beloved German shepherd cremated. It was a holiday weekend and super short notice. He immediately stepped up and offered to meet us within no time at all. He is beyond caring and understanding and went above and beyond even with it being a holiday. His kindness was so welcoming at such a hard time. His heartfelt condolences were so appreciated. I can not recommend his services enough!
Lisa Williams
2024-03
Words cannot express how thankful I am for Calling this phone number on that horrible day... I believe everyone has a calling. A gift that cannot be denied. I am forever grateful for the kindness and sympathy that was shown to me on that terrible day. It took me a few months to even try looking back... Thank You Jim... I believe you are an angel to our friends with fur. I am forever thankful
Ron Swank
2024-02
Why would I bury my loved pet there?Has anyone seen the place lately?No upkeep at all, the place looks bad, the house,fence, car and flags are all green with fungus or something.I think I'll keep looking for someplace better kept.
Alexia Bayout
2023-12
I can't express how much I appreciate him and his care over my bearded dragon. He made sure to walk me through the cremation process and showed me pictures of exactly where she would be, insuring that she would be cremated alone and I would get her remains back in a beautiful box with a custom name placard. I'm so grateful to be able to keep a peace of my babygirl.
Jen Forrest
2023-08
I can not recommend Jim and his services enough. Our 7yr old Dane passed suddenly on the 4th of July. A family friend of ours said to call him. He waited for us to arrive and was just amazing. He was sympathetic and gave us time to say goodbye. I will always be grateful for the way he handled our Dane and love and care he extended to my kids. This was the first time we’ve lost a pet. Thank you Jim for taking care of Cooper.
Jolene Dippre
2023-05
Jim the owner is very compassionate and kind in the most awful of times . My beloved 15 yr old yorkie passed away on Monday evening and I met with Jim to have her cremated . I feel relieved knowing she is in good hands . Thank you Jim for all you do and your kindness!
Travis Palmer
2022-05
Late on a Saturday night, while on a walk, our dog Bane unexpectedly passed away. While my wife and I were devastated and filled with grief, we had to do what was right for our best friend in handling his remains. We called around and got nothing but voicemails and messages regarding business hours. However, when we called Keystone Animal Cemetery, Jim answered the call at 11:00. He guided us through the process and set up to drop his remains off at 6 am Sunday. When we arrived, Jim was up and prepared for us. His compassion through the whole ordeal made the grieving process more manageable. We received his cremated remains back within a week. They came in a beautiful wooden box. My wife and I can't thank you enough.
angelique
2023-08
Awesome service, very kind and compassionate definitely recommend. Thank you to the owner Jim, Beautiful pet cemetery. Muma was 12 years old we love you muma and are going to miss you 🐶🐾
Paul L
2022-05
We just lost our 15 yr old Aussie and which was truly a loss of a family member. Jim at Keystone Pet Cemetery was very helpful, compassionate and made a very difficult time a little less so. As our dog was a pretty big boy, burial at home wasn't an option and so we went with the cremation services, with the ashes returned in a beautiful carved box and which was a thoughtful touch. I wholeheartedly recommend Keystone to anyone who has lost their pet.
jaiden diaz
2023-09
As someone deeply attached to pets of any kind, it hit me deeply when a newly befriended stray cat of mine had passed away yesterday due to every vet’s early closing hours after she had contracted a respiratory virus. I had planned to shelter her in my room until mornning arrived to get her care but sadly she could no longer hold on, hitting me deeply. In order to at least provide her a respectful resting place i began to search for pet cremation’s where i happened to meet Jim. Jim was the only place open when I needed it and upon meeting him directly you can tell Jim is a man of complete sincerity. Jim is not a man guided by money or financial gain by his business but rather someone who wants to help provide for families in need, he offered a complete affordable price and even sympathized with me on the loss. Jim is great with handling customers and being able to provide to there needs beyond the business Moto, Jim is someone you may depend on.
Jessica Torres
2023-06
When our beloved Lady passed it was night time. Jim said to bring her in right away. Jim was waiting for us to arrive. He opened my door and warmly greeted us. He is very compassionate. Talked with us and was extremely comforting. Sadly this is our second doggie he cremated for us. My hubby and I are both very pleased with his professionalism. Thank you Jim for your warmth and love during our time of sorrow over our dear fur baby 🐩🐾
Mary Ellen Lopez
2023-06
We lost our beloved pug puppy Nugget unexpectedly. I am so happy that we found Jim and Keystone Pet Cemetery. He truly is a blessing. It is evident that he loves people and pets. He provided exceptional customer service and treated my family with love. I would highly recommend Keystone Pet Cemetery to anyone who is looking for a final resting place for their pet.Thank you Jim!
Jada O’Donnell
2023-05
Jim was so incredibly empathetic and kind during our horribly difficult time. He walked us through all the steps that would follow after leaving our baby with him for cremation. Jim even took the time to talk about his dogs that he had. I have no doubt our sweet dog is in good hands until we get him back. I 100% would recommend Jim to anyone
Holly Cornett
2023-09
I unfortunately needed to come here twice to have my beloved cats, Biggie and Stink, cremated. Jim is so so sweet, caring, and understanding. He cares so much about animals and it really shows. He shows so much sympathy and kindness during a really hard time and i really appreciate that.
betsy kurz
2023-05
I called Jim in the middle of the night when my ferret passed, and He helped me set a time to meet him with my Rikki. When I arrived to hand Rikki over, he sat me down and walked me through the entire process, and gave all the details he could. Jim was so kind and personable and I felt comfortable leaving Rikki with him to be cremated. You can tell he is passionate about what he does and loves animals. I would highly recommend the services offered at Keystone Pet Cemetery!
Kim Du
2023-08
This date one year ago, my best friend/daughter -Fatty has passed away due to breast cancer. Her surgery didn’t extend her longevity. She left me at 03:00AM after one month surgery from Skippack Hospital. This is the biggest regret in my life, Fatty should have live happily and longer if they were not promised extend her life after the surgery. I sent her cold body to Keystone Pet Cemetery around 05:00AM that day because the owner couldn’t hear any words from my mouth. Thank you for taking care of her as your own pet child. I’m really appreciated your sympathetic. Everything seems just happened yesterday. Sorry for the delay review, it takes me really long long time to be able to open talking about this. Wish you the best!
lori case
2019-05
I can not say enough about the way Magic, our Rottweiler was taken care of and our feelings were taken into account.We came home and found Magic deceased in the middle of our floor on a Sunday night. We placed a call to Jimmy and explained the situation and he came out and picked Magic up.He said he would call us Thursday. We could not wait and called him instead. He told me Magic was on his way back and he would call us when he was there.True to his word he called me. I told him we would be there for him right after I got out of work.I went home picked up my husband and granddaughter and off we went. I was anxious, we wanted Magic, another bad snow storm was suppose to hit us and we wanted Magic home with us for it. Well needless to say when you want to get somewhere you run into traffic and what ever can happens happens.My husband called Jimmy and explained and AGAIN, Jimmy said not to worry he would wait for us.When we got to Keystone Pet Cemetery, Jimmy met us and said he would go get Magic he had him in the chapel. I wanted to cry. Magic was not sitting somewhere on a shelf or desk he was in the chapel.When Jimmy came walking towards me with Magic it was like we got him, he is home.The wooden box he is in is awesome. It has his name, Magic on a gold plate attached to the box. You can open the box and Magic is in a plastic bag with his name on it and a artificial rose in the middle of the bag.I ABSOLUTELY love that we can see him. We can hold him, pet him, give him kisses.We also received a very nice card with The Rainbow Bridge poem on it and then our names and Magic name.Magic was very close to our 5 year old grandson. Magic and him were inseparable. Magic followed him all over. I showed Magic to him and he pet him.I just could go on and on about the way Magic was taken care of and treated with the utmost respect.1,000 thank you Jimmy.Bob and Lori Case
Carolyn Murphy
2023-05
We reached out to Jim at Keystone Pet Cemetary when our budgie, Kiwi, passed away unexpectedly. Jim was very compassionate and made arrangements easy for us. We chose cremation. Jim explained the whole process and timeline and Kiwi was ready for us to pick up on the date promised. Kiwi’s remains and a little flower were placed in a decorative box. We highly recommend Jim for your pet’s needs during a difficult period.
Cindy Shearer
2023-05
After losing our beloved dog we reached out to Jim at Keystone Pet Cemetery and received the caring help we needed at that very difficult time. He was very thorough with explaining the process for cremation and we appreciate his time and sensitivity during that time we met with him.
| Monday | Open 24 hours |
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| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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