CVS

sisi lamar

2024-04

Waited 15 minutes BEFORE closing time for my medicine the line with 4 cars took 15 minutes got to the front at 8:02 and they shut the blinds on us ??!!! I know they can see how many cars there was one behind me which would be last in line. If that was the case I would’ve went in! Couldn’t even say close or say sorry?! I understanding wanting to go home but to close the blind on someone and not even give a notice , I will be calling in the morning.

Ashley Martin

2024-02

Horrid customer service. Manager is rude and condescending. I purchased an ear wax remover kit tonight for my sick daughter to use, only to get home and find there was no wax remover and the bulb syringe was dirty. I returned within 60-90 minutes only to have the manager imply that I was lying in front of my kids, offer a partial refund, and that I would have to buy a more expensive product because my incomplete kit was the last one on the shelf. As a mom, the last thing I wanted to do was get my sick kids out of the house for a second time to visit CVS and I certainly wouldn’t go in there to lie and steal wearing my name and business on my sweatshirt as I had tonight, which I explained to her, only to have her double down on her implication that I was lying. I can’t imagine talking to a customer the way I was talked to tonight. My children were equally horrified to see the way I was treated and in tears by the time we left.

Tike

2024-04

Once again I try and give this place a chance since I live in Manheim and my insurance only uses cvs in area. I was using Lititz because this place is so bad.Show up at 8:10 store not open. Google page says open 8. Guess what, not open till 9.Can't you even post the correct info online?Update: they opened the doors at 8:15 went in store and saw the dirtiest store ever. It actually looks like someone changed oil in their car all over the carpet. Stuff everywhere etc.

Justyn Kurtz

2023-12

Never have anything in stock and the people at the pharmacy aren't ever really sure what they are talking about I went to pick up mens for my child and they said be ready in 20 minutes and then 5 min later texted us that it was on back order. They don't know what most of the medications are even simple ones.

Rhonda Wenger

2023-12

Terrible experience. Said they couldn't fill the prescription, but after a half hour of them trying to make us drive to a different location that was way out of our route, the "manager?" asked what the issue was and said that they could fill half the prescription. Apparently the first guy just didn't feel like checking if they have it in any other quantities. Avoid this pharmacy.

Andrew Schell

2023-05

We were in the drive thru line tonight to pick up a prescription urgent care sent for our 1.5 year old. We were in line before 6 with one car in front of us. They served the car in front of us then as we pulled up the two employees stood in front of the window smiled and pulled the blinds down refusing to serve us. This was at 6:02 with no cars behind us. It would have taken them 2-3 minutes to pick our prescription off the shelf and take our payment. I understand you have to close at some point but we were in line before closing time and it would have only taken a few minutes to help a sick kid. Also do it respectfully, not the way it was done.

Michelle bouder

2023-06

This was horrible. No communication. 1st go to pick my normal med. They say it wasn't filled because it's no longer available. They gave me another choice that i had filled. Then went to refill that again went to pick it up and they said they weren't able to do it. They said they were going to have to do a different pill count then they could do it and I'd have to wait till Monday agian. Came back Monday got told agina they didn't have it. Told to wait 20mins, they would have something ready came back to have them say they couldn't do it. They tried offering something different again. Different won't work. And they probably won't have it ready anyway it's been 4 times and 2 weeks and I've left with nothing.

J Ball1723

2023-05

Person that works at the counter is completely clueless.I went to check out and wanted the employee to check me out rather than use the self check out. I do this because I like that people have jobs rather than a computer take their jobs. The lady seemed totally put out that she had to check me out. The laziness of society today is unmatched.And the store looks dumpy. If I was looking for a dollar store I would have just gone to one.

Melissa Von

2022-05

Being an employee at the pharmacy isn’t a dream job. I know they’re understaffed right now and they follow so many guidelines like how many of one medication they can have in stock. It’s frustrating as a customer for sure but they have to juggle so much. It’s fast pace and they constantly have people putting them down. There’s a lot that goes on behind the scenes that we don’t see, I’m sure. Anyway, this CVS is convenient and wonderful to use.

Charlie Heisey

2019-05

There are some very courteous workers in this pharmacy, but the manager/pharmacist is extremely rude (you can hear her talking to others on the phone). I pity the rank and file employees who are just trying to do their job and help others, because most experiences are very frustrating. Nothings stays on file, I rarely go in and pick up a script without having something wrong with the meds, the amount charged or a 20-40 minute delay. The only reason I go is that It happens to be <1/2 mile from my home. Today the toll-free CVS Caremark/Customer Care rep I spoke with who confirmed my Insurance coverage suggested that I have my script filled at another pharmacy (Lititz), because he isn't confident that Manheim's system issues can be resolved. Go figure

Sandy White

2020-05

The pharmacy part of this CVS is a TERRIFIC advertisement for our local small, family-owned pharmacies. Save yourself some stress and use Sloan's! The pharmacy employees could not possibly care any less whether you get your meds or not. Problem with insurance? Don't expect them to help. Need it rushed for your screaming toddler? Too bad. It's a shame we can't give zero stars on these reviews.

Jordan Ros

2022-05

I have never had so many issues with a pharmacy in my life. God forbid a life sustaining medication actually gets filled on time or is in stock. I’ve had more call backs from this cvs about “issues”/stocking problems than I have from any other company, store, or even doctor. Either they need to be shut down or they are really lonely and enjoy trying to talk to someone on the phone. Either way, get your meds filled at weis.

Jennifer Bodnar

2017-05

I constantly have poor customer service and rude technicians when I go to get my prescriptions filled. I only go to CVS because the current insurance provider I have mandates for me to use CVS pharmacies. I always have issues with my insurance coverage or the actual prescription. Don't expect them to help you or have answers. Really frustrating as a customer. At least they should have a positive attitude and make a suggestion on how to get the answers you need, ESPECIALLY with this new affordable care act. Changing insurance soon and I will never go back here again.

Shane Holdaway

2023-11

Extremely slow. Speed is not their priority here. Go to another store unless you have a lot of time to spare!

Sara Shambaugh

2023-05

Place order online for pick up. After waiting 4 hours to get the email saying it was ready. I called, they said it was ready. Still never got a confirmation email. When I went to pick it up no one was at the front. It took a total of 10 min till I got someone paged to pick up my order.

Cari Maxwell

2021-05

It's unfortunate their technology does not work for them. For instance, I had an emergency script filled at the beach and did not ask for ready fill, but of course, it was placed on ready fill and it's taken several calls and waiting on hold to get it straightened out. After all of this and 20+ years of headaches dealing with this kind of stuff every month, I've transferred all of my scripts to Sloan's and it was so easy to do online.

Paul C Weibley III

2020-05

If I could give a negative 5, that would be my rating. My wife called in our daughters prescriptions and they said they weren't cover by our daughter's insurance. We went back to Giant in Elizabethtown and they ran the insurance. It was covered. I will not be doing any business there again. I'm done with all CVS for good.

Tike Albright

2022-05

Tried giving this store many chances. Finally wife came back and said the same thing. The lady running this place is just miserable. If I was so miserable at my job I would find another. Just a suggestion to help her out. She's to old to be that unhappy and it makes her customers feel unwanted.

Nick B

2022-05

All the negative reviews are correct. Miserable employee, didn’t even acknowledge our existence when asked to assist. Lots of sale items were out of stock. Other CVS’s and drug stores in the area are far superior.

Jennifer Trimble

2017-05

I HATE this location. They've had some of the snippiest, uneducated employees I've ever met. Most people I know steer clear of this location. Cashier's will say one thing and then the next time, say something else and act shocked bc you said you've talked to you before about this same thing before. I've even had one refuse me a raincheck because the item I wanted wasn't currently in stock! Figure that one out! The tag was on the shelf, there was a sale and the shelf was empty. I knew it was empty, because I'm the one that bought it all just a couple days before!! The same cashier even rang me out! The biggest thing is though...our prescription co pays are more here then the other pharmacy in town! So that alone is enough to make us love Sloans even more!!

Mike Junior

2022-05

Pharmacy employees are rude with the exception of one lady who is friendly. They never respond to good morning or any other greeting. Just stare like deer in headlights. The bathroom is filthy.

Andrea Harris

2019-05

Rude managers. They hate to help customers. There are a select few employees who are very nice, not the managers. If this was not the closest CVS and my prescription goes here, I would go someone else.

Joshua Rodriguez

2021-05

I decided to go down and get something’s for my kids but instead was dealt with whom felt like the Antichrist... I think her name was joanne. absolutely rude and rolled her eyes many times towards me during my time there. Will not be coming back here ever again. What a shame for cvs smh

Joan Alba

2022-05

The employees in the pharmacy work really hard. They seem understaffed right now like anywhere else, but they work hard to get things right and really care about their customers.

EB

2020-05

Decent location, obviously some of these folks have had some bad experiences. Just use a different pharmacy?

Carolyn Hart

2021-05

Very unpleasant staff and they now have a auto checkout so the employees think they never need to assist you and if they do one particular employee showed very poor attitude who i have seen display the same attitude other times as well

Carmen Carmen

2023-12

Quick service!

Glen Groff

2019-05

VERY DISAPPOINTED IN THIS PLACE

padam Karki

2024-03

no idea