Sloane Toyota of Malvern

FOCUS! Safety Training

2024-04

Found the perfect truck for my fleet at Sloane. Paid for it by phone and picked it up as soon as I got back in town. Seamless process, thanks Nicole!!!

Tony Honig

2024-04

Adam Meltz and Sloane Toyota of Melvern PA were awesome to work with. Adam went out of his way to make sure we were satisfied customers. We highly recommend Sloane Toyota for your next vehicle and ask for Adam!!

Chalon Lau

2023-11

I'm a loyal Toyota user and I've replaced five different models in ten years. Everything about Sloane Toyota is professional. I personally feel that they are the best Toyota dealer within a hundred miles of the neighborhood. No, it should be five hundred miles.

Ryan Driscoll

2024-04

Eric and Matt helped me buy a pre-owned Toyota Prius and I had an exceptional experience with them. Eric was easy to work with, helpful and accomodating, and Matt helped with financing options and got me a lower interest rate by working with various lenders. I would recommend Sloane Toyota of Malvern to anyone shopping for a car, new or used!

Anthony Sinigaglio

2024-04

Angelo was easy to work with and helped me get my 2016 Mazda CX-5 quickly and comfortably. Josh in the finance department was great, too. Thanks guys!

Rakesh Singh

2024-04

Ramiz helped me identify right car for me in my budget. He is very transparent while dealing with customers. His sales advice were very helpful. Thanks Josh for your support as well. It was a great experience.

Mayta DiTomo

2024-03

We need to give a shout out to Adam MeltzFor his assistance in helping with the sale of my new car & my trade in. He showedProfessionalism in closing the deal.He took the time to explain everything about my trade in and my new car, which I love. I willDefinitely be referring everyone to him, cause I got the best deal ever.Thanks Again,Christina DiTomo

Piyush Misra

2024-04

Just now cancelled my order. The dealership staff has a lot of attitude. I was transferred 6 times to multiple person and last person hungup on me. Again called and was again sent in loop, surprisingly the sales person was one of them who transferred me to a random person in store. One Sales person was definitely arrogant and had lot of attitude Overall bad experience and would never go to this dealership again. Happy that I got another human friendly place to place an order.

Wayne Gross

2024-01

Going thru my papers yesterday for the Certified 2019 Nissan Frontier I purchased 3.5 years ago from Sloan. I drove from Richmond Virginia with a one-way rental car, somewhat certain the Frontier was the truck for me. It was as described, and the buying experience was quick and easy with pleasant and helpful folks. A few small perks also for my long drive and interest in Sloan!

james bally

2024-04

Sloane Toyota provided the best car buying experience for me. Frank, my salesman, was very professional! He went above and beyond. The entire experience was great, very organized and timely with the entire process. I highly recommend this dealership for your next vehicle purchase.

M

2024-05

My car hesitated over the weekend but no lights came on to alert me there was a true issue. Monday my car died on 195 and I was stranded for 3.5 hours and I had it towed to the Malvern location. It was a stressful situation and Isaac helped me through it. Turns out it was a fluke incident that was basically the perfect storm. Isaac kept me updated on the process and timing. I moved out of state earlier this year and was in town for meetings and I am so thankful to have a reliable place to take my car. I appreciate all of the crew at this location and they always have taken care of me during the past 10 years. Thank you!!!

Joanna White

2024-05

Called about a vehicle listed online and was told it was in the shop and “was missing a seat” (this makes little sense) and that it would be out of the shop by tomorrow and call us back. Never received a call back. Called back the following day and was informed by another sales person that it was sold out from under us. Why the first sales person needed to make up a story is beyond me. Thanks.

MaryAnn Sheehan

2024-04

Ok, my son bought a used car from them and a few weeks later the tire got a bubble in it and they would not replace it. Of course they said he didn’t have insurance on the tire. Unbelievable!!!!!! These tires were supposed to be new. Wouldn’t they be under warranty for at least a few months? These dealers are horrible and they never help anyone once u leave with the car. If anything our laws have to change where these auto dealers get away with everything. I will not ever buy a car from this place. Beware of these car dealers they are liars.

Jake

2024-04

I ended up not buying a car from here, but still had a pretty good experience overall and really appreciated the good communication from my internet sales representative Frank. They did a nice job of getting me numbers I asked for and were very easy to work with. Should I change my mind on the vehicle I am looking for, I would definitely come back here.

Franklin Murillo

2024-03

My experience with Sloane Toyota in Malvern was great. The sales agent Rich behaved like a professional and also a very kind person. I told him that my experience with other dealers had not been very good but he sincerely made me feel at home. I recommend these Dealer for your next car

peter Inh

2024-05

Salesman (Mohamed) was very professional and helpful, but the finance department and manager had a nasty attitude. Salesman was the only reason why I did business with this location. If you want to get treated with respect, go elsewhere where they will value you and your business.

Chris B

2024-02

Almost purchased a used car from Sloane yesterday but was extremely disappointed with both the salesman and internet service manager. Had they been upfront and honest about some minor damage to the vehicle, I would not have been surprised when I arrived at the dealership. Instead the damage was carefully cropped out of the online photos. The salesman was rude and insulted the vehicle that I came in. The car that was for sale was not detailed, but had been well prepared by the service department minus needing a new timing belt. The car had low miles but still had the original 12 year old timing belt. The recommended replacement interval is 7 years. More belts break due to age than mileage. To add insult to injury the manager called me while I drove away telling me that I was wrong about the replacement interval. This is very unfortunate. Had they been honest in their dealing, I would have purchased the vehicle. I think Sloane can do better.

Peter M

2024-04

I had a great experience purchasing a new car at Sloane. My sales associate was very professional and really worked to get me what I needed. Trade in experience was also pretty painless.

Mike Volandt

2024-04

I had a great experience with my second lease from Sloane Toyota of Malvern in December 2023, but have been dealing with an extra payment issue on my old lease right after I signed my second lease. Many emails and promises from the Sales Manager Mike have not resolved the issue.People, be aware and do not sign a lease, or purchase a car from here until after any current car payment is paid, or you will be paying extra cash, which should not happen.Was looking forward to continuing getting vehicles from Sloane Toyota of Malvern down the road, but the lack of follow up is not good. Sell a car and forget the customer shortly after is how it seems they like to operate. My wife will be looking for her new vehicle elsewhere.

Lauren McInnes

2024-02

Everyone I encountered at Sloane Toyota of Malvern was so friendly and helpful. I worked with Matt from the finance department who was efficient and thorough. My sales associate Eric went above and beyond to make sure I left the show room happy in a car I love! I couldn't imagine making this purchase anywhere else, great experience.

Lindsey Reinhard

2023-11

Frank Straface and Steve the finance wizard were absolute professionals. I was so impressed with the level of constant communication, care, and consideration for my time and money. As a young woman buying a car alone, I could have easily been talked to like I had no experience, but I was treated with respect and dignity every step of the way. This was a dream process.

Kari Pole

2024-04

I’ve been working with frank straface since 2021 and he’s always been so great! He’s taken good care of me throughout the car buying process and always easy to talk to and get a hold of. I’ll be using Sloane and Frank for all my future car needs!

Forrest Lindekens

2024-03

Drove out of state to purchase from Sloane Toyota because of the online reviews & am glad I did. Eric was understanding around my dynamic timing and did everything he said he would. Steve walked me through my options and worked for me - despite being in his Fantasy Football Super Bowl and the dealership closing. Transparent, honest and fair - these guys are as good as the trucks they sell. And they were efficient - which I value.HUGE thanks to you all and def. give them a shout if you see something you like - I believe their goal was making me a happy customer for life, not just selling me a car... and it made all the difference.*** Update - Great support from Matt B., Stacey and Steve S. on some paperwork - their after-sales support really mean't the difference to us. THANK YOU!

Farama Thorlu-Bangura

2024-02

Writing to express a sincere gratitude for the exceptional service I received during the purchase of my 2019 Toyota Rav4 hybrid SUV from Erick Trembicki and the Sloane Toyota of Malvern team. Felt a warm and welcoming atmosphere from the moment I walked into the dealership.Erick's dedication to transparency ensured a thorough understanding of the purchasing process significantly. His expertise and willingness to patiently address all my questions created an environment of trust, making the entire process smooth and stress-free.From selecting the perfect vehicle to finalizing the transaction, every step was handled with professionalism and care. I will gladly recommend Sloane of Malvern Toyota dealership to friends and family seeking an enjoyable and positive car buying experience.

T X

2024-01

I walked into Toyota Malvern with my wife for a 2024 RAV4 Hybrid XSE. Ramiz was able to convince my wife that the 2021 Toyota Supra 3.0 GR Premium was actually a better fit as a family car due to its safety and reliability.Thank you Ramiz for helping my wife understand!

Dan Eckel

2024-04

Abdeslam was very easy to work with. When I inquired about a vehicle he was informative and helpful. He offered to reserve it for a test drive. He showed us around the vehicle and included important details and allowed us time to consider further questions. Abdeslam was not pushy but was able to expedite the purchase process and made buying a car a pleasant experience.

Erich Weichelt

2024-03

I recently had a wonderful car buying experience with the team at Sloane Toyota in Malvern. Adam, my sales associate, made the process extremely easy and seamless from start to finish. I couldn’t be happier with my new 2024 Grand Highlander. Thanks Sloane! Thanks Adam!

Sue McKenney

2024-04

Mohammad was super supportive with my waffling between models. He found a car that met all of my wishes in less than 24 hours. Still getting used to my new car with all of the different bells and whistles but am very happy with everything!

James Park

2024-04

My parents, who do not speak great English, had THE MOST INFURIATING TIME today at Sloane Toyota of Malvern.They bought a brand new Rav4 a few days ago, but the paint needed to be touched up, per the agreement when they bought the car. First off, they wanted to just throw the paint on the door and then just send my parents off. My mother was smart enough to point out that it should be well-dried and established before they give it back.So when they told them they needed to wait 2+ hours for it to be done properly, they asked for a courtesy car, as was advertised to them. However, the Service department neglected to inform my parents that it is not a courtesy car, but rather, a rental car from a rental company that they are renting out. They said they needed a $20 deposit and their insurance information.That is not normal, and they should have just explained to us that was the situation. We could have easily arranged to bring two cars or have someone pick us up, but they were advertised a courtesy car and instead were stuck there because they didn't want to pay the deposit or give out their information unnecessarily.Hearing this, I'm not surprised. I have had bad experiences before with Sloane Toyota of Malvern's service department, and it sounds like it has gotten worse.

Sally Wilson

2024-01

Everyone was very kind and personable and extended every courtesy to me. They actually had a great selection of cars available (unlike other dealerships more local to me) and reasonable prices. They were especially helpful offering to return my rental car and settle title and insurance things regarding my previous car. Toyota is a fabulous car brand. I love my new car. Thank you <3