CVS

elaine marco

2024-05

I'm always treated good, helping with self checkout especially! I go there for scripts, and get a lot of useful discounts and rewards for shopping there! People are great for us customers! I never had to wait for scripts, get it all from using the CVS app! I found going inside is much faster to! Some ppl go in the drive thru dealing with issues, they really should go inside to discuss issues! It would help!

Julie Lawrence

2024-01

0 stars if i could. Typical wait time is over 1/2 hour for an rx that they tell you is ready. I was told the drive through wasn't fast food, but was there for convenience. Inside wait is no better. More staff than you can imagine in the pharmacy and still the slowest customer service around.

Casey Stubbs

2018-05

Cvs is in an easy to reach location. The staff is friendly and the store is clean and well maintained. Today when shopping I got a 40% discount because of a special promotion they were running.The store has a large selection of items you can get compared to some of the other local drug stores.

Brandon C

2023-11

I came in for a quick stop and stayed a little longer. Barbara was very nice and helpful with fixing my CVS rewards information as well as having a nice conversation. Will definitely return!

Mary Lou

2023-05

The gentleman that works in the Pharmacy is very rude! Not only him, other customer service clerks are also rude! My daughter was picking up a prescription. The line was long. She had her 2 year old son with her, who was not very good to say the least!! She was asking a few questions and the clerk was very rude. I am a past CVS employee and I get what it’s like to work with customers. I understand we all have bad days but please don’t take it out on the customers!

celia rajkovich

2023-11

Love Latrobe, PA CVS the staff is so helpful, I always find surprise items on sale and the store is always clean!

Susan Wilson

2023-05

I tried to call the pharmacy at 9:30 am on a Saturday during regular business hours, to speak with a staff member about ordering COVID-19 at-home tests for my family using private insurance coverage. The automated messaging system was not at all helpful and would not connect me to a live person when I followed the “COVID” - “testing” - “questions” prompts. There was no “speak to a pharmacy team member” option for lay public. And the line for healthcare providers and clinics would only take voicemail - claimed the pharmacy was “closed.”

david nowicki

2022-05

Being out of a prescription drug isnt a big deal. After waiting on hold for 30 minutes, their solution of telling us we have to find a CVS that has it in stock and then theyll transfer it over is a pain in the rear. Especially having to wait on hold 20-30 minutes per cvs. I ended up just driving around to all of the cvs pharmacies in a 15 mile range, its worth it for my 1 year old to get her medicine. Not that any of the lard higher ups involved with CVS that may read this will care.... Just think about using another pharmacy please. There are plenty in the area.

Matt Gayda

2021-05

The pharmacy "manager" illegally refused to fill a valid prescription from a local physician based on our payment method, US currency! Not having insurance (due to my unemployment) was the reasoning given by them ... so CVS considered it acceptable to discriminate based on employment status & poverty! This is financial discrimination and not only absolutely unacceptable, its ILLEGAL! We haven't been back and will never use CVS again in our entire lives, corporate promised to follow-up & contact us in 10-14 days ... that was over 6 months ago. There's multiple religions that have federal & state exemptions from insurance so this reasoning is likely to intentionally cause religious discrimination as well.

Bobbi Ann Pease

2022-05

I’ve never had this bad of an experience at a pharmacy. I chose to get a Covid test done by CVS because their website said results come back in 1-2 days. I waited in the drive thru for 30 minutes for a test that I scheduled. When I checked online for my results it said that they come back in 2-5 days. I took my test 6 days ago, 5 of which were full business days. I had to get a Covid test to move into employee housing for my winter job and because I do not have my results, that has been delayed. This has negatively impacted my housing and income situation.

Samuel Boreas

2022-05

Was told today they couldn't mail my medication anymore. It wasn't a problem a few days ago. I was on the line when my insurance called the store and talked to the pharmacist. She wouldn't even listen to the woman on the line and kept saying They wanted me to use their mail in service. Kept repeating herself. I am now down to a few days of HIGH BLOOD PRESSURE MEDICATION AND DO NOT HAVE A CAR TO PICK IT UP.

Terri Shields

2022-05

Worst experience ever!!! Since this very rude so-called manager *ZAKK* came along. I was absolutely not allowed to use a checkout with a cashier - he said Absolutely No! I was told that doing that would be disruptive to the work in the store. What work? There was nobody there doing anything and the pharmacy wasn't even open yet. I was degraded and made to be beneath him the way he spoke to me. Definitely not professional at all with his green hair and very long dangly gold earring. I normally love this place but this *ZAKK* has put an end to that. And I'm obviously not the only one who feels this way as a few other people outside stopped me and said they will never shop in there again.

Megan Bryan

2021-05

This is THE worst pharmacy I have ever been to! They don't know how to talk to costumers, you would think talking with the manager would help but she was horrible! I have never been talked to like that in my life, being belittled and yelled at with curse words in front of others. Discrimination against someone with a disability, why is there not a law suit against that place?!?! NEVER AGAIN!!

Joshua Ressler

2022-05

Truly an awful experience. I’m told (by my doctor) to call them to transfer prescriptions (because of the cost) to a different pharmacy and upon that they stated the “competitor” would have to call when the order was “placed” to get them to transfer the active prescription. What kind of nonsense is that. Truly hope capitalism drives this business away and these people that don’t care about their customers can finally realize what it’s like to suffer and not be able to afford basic medical care. Should be a crime. I shopped at cvs for basic goods and Health items. Now because of how the individual treated me I don’t plan on shopping there ever again.

Zachary Coleman

2022-05

Amazing and friendly staff. Very knowledgeable on the products they sell as well as the medications they dispense. This is my preferred drug store for convenience and choice. When Walmart is out of something this CVS always has it.

JoAnn Thistlethwaite

2019-05

Almost every day I frequent this store for myself or my family's health care needs. They are always kind and helpful. In addition to the wonderful pharmacy staff, the regular store people are the best as well.

Victoria Banner

2020-05

I go all the time. The pharmacy gang are always very nice and there to help. The pharmacist goes out of there way to help and answer any questions u have. The store is very clean and even the front end workers are nice.

Jace Caldwell

2023-05

Went in to pick up a script that was ready, they pulled up the account, I gave them a coupon, then they left for break and had me wait 30 minutes for 3 minutes of work. 0/10. Waste of precious highway space

Zachary Murphy

2018-05

I use this pharmacy very often as I have Type One Diabetes. I know I can count on them to have my prescriptions refilled on time. All of the staff both in the pharmacy and upfront are very friendly, and helpful.

Bardina Burkholder

2023-05

What kind of Pharmacy closes at 2 pm on a Friday? This one apparently. No warning nothing. They can send you 500 emails and txt, but can't send one that says hey we are closing early today so is you need crucial medications come get it.

Eric Wiedeburg

2020-05

Lady at drive thru pharmacy window may need to find a new job where she doesn’t have to work with and be nice to customers!!! Thanks to my insurance company who demands we get our prescriptions filled there.

Janice Ewing

2019-05

Have had mix ups several times on my and my husbands prescriptions. This time my 90 day supply went from $12 3 months ago to $48 with exact same insurance and medication.

Lillian Kamphaus

2023-05

The worst customer service I have ever experienced. Would not look up my insurance and took forever to transfer over my prescription. Will not be returning.

Anthony Garrido

2018-05

We went to CVS yesterday. Danny the checker was so friendly and helpful. I wanted the Managment to know that he's a great member of the CVS team.

angel withers

2023-05

RIDICULOUS. The customer service here sucks. They were so rude to me. I left and went to Walmart where the employees are nicer.

Tony Kovatch

2024-03

Always friendly and helpful !

Lorianne Buszinski

2022-05

Very friendly and helpful here drive thru is excellent, have been going here for awhile.

Renee M Roach

2016-05

Always has my scripts done in a timely manner. Very friendly!!

deborah irwin

2023-05

Pharmacy help is just plain rude

Garrett Parker

2023-05

Fine, had the products I was looking for