3.5 (46)
639 Hamlin Hwy, Lake Ariel, PA 18436
(570) 689-4660
riteaid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Julius Heuman
2024-01
The first time I came here for the pharmacy, they forgot to give me half of my prescription. Keep in mind that this was hours i left the hospital and needed my prescription immediatelyThe second time i came THEY REFUSED to refill my prescription even though my doctor sent it in and said I needed it.The pharmacy here is grocely incompitant and should be shut down. If you can go anywhere else do it. I'm am switching to CVS across the street
Maria Arneil
2024-03
Pharmacy regularly shortfalls your prescriptions. Customers beware. They will try to cover it up, but it will continue to short you again and again. If it happens to you contact customer service and report it to your insurance company.
DG
2024-02
The pharmacy staff is very helpful and pleasant to deal with. When they tell you that they will follow up, that's exactly what they do.
Tom Savadel
2023-05
Update: they seem to be doing much better over all 2023Everyone has always been nice there. I rarely get prescriptions but the last 3 or 4 times My wife had to make several trips back because nothing was ready when it said it would be. The one time they told me to wait and it would be just a few minutes and I sat in the chair for about an hour and then just left. It wouldn’t be a problem if they just gave an accurate time, but three times trying to pick up a prescription that was supposed to be ready days ago is kind of ridiculous. I understand the problem is not with the people working there but with the company. Stop being a bunch of cheap skates and hire Some people.
Jacob
2023-05
Very polite employees, even at the pharmacy..I always have a pleasant visit.I'm actually looking to see if they're open today because of Easter.I highly recommend shopping here.
Gary
2023-05
I've been a Rite Aid customer for years in Covington.Hated it.Transferred to Family Pharmacy but they soon left the area.I went to Hamlin the other day & what a difference. Covington told me my meds weren't covered & it would be $300. Brewed on the script for 3 months & decided to go to Hamlin. Less than $15 after they went through the trouble & got me a coupon deduction & Insurance did pick up some. I'll stay out of Moscow as attitudes even are Apples to Oranges. Hamlin more than willing to help
Tee
2022-05
I shopped here recently on a very slow day. I believe just a couple of customers. My sister and I went to check out. However, we waited until the cashier finished her conversation with another coworker. As I placed my items on the counter, the cashier checked her cellphone. I actually said, "you've got to be kidding". She finally began ringing up my items. Not one single word from her. My purchases total was not a small amount. She handed my receipt. Not a thank you or anything from her. Lesson learned...I'll go where business is appreciated with thanks. Perhaps a few classes in professionalism. And definitely no cell phones in the work area.
Ryan O'Shaughnessy
2022-05
Solid Rite Aid with a clean facility and well organized aisles. They were missing a few items I was looking for which I believe has to do with the general lack of stock many folks are dealing with these days. Specifically in the note book section which was a bit of thin on options and stock.
mark caruth
2023-11
Drive thru takes an average of 5 minutes per vehicle, which doesn't seem too efficient.
April Britt
2020-05
Where do I even start. Refills are never ready when they say they are going to be, regardless if you get a text saying it is ready. The line is always very long and takes forever to move. Most of the time the staff are rude for no reason as all. Work someplace else if you hate your job so much. Anytime I call the pharmacy no one picks up the phone, it just goes back to the automated system to press number 3 for pharmacy and no one picks ups back to the main message you get when you first called. Rarely have I gotten someone but sometimes I do. I have sat at the drive through window watching staff help people walking in and just leaving the people in the drive through to rot away. When I press the button to say , hello,Please help me, have been sitting here forever I just get a nasty response and look. I go to this pharmacy because it’s close to my house, and CVS does not have a drive through. With my disability and children this is a must. I am so disappointed with this Rite Aid. Any other one I have used in NC, NY, and PA is fine. This one wins the award for the worst. Hopefully something changes soon
Sharky B
2015-05
The store part is okay, clean and organized, the cashiers are friendly.I loved the convenience of the pharmacy drive-thru, however the service in the pharmacy section is poor. Long delays, jacked-up prices, staff "forgetting" to apply insurance to the total, etc. Also, with every prescription, they make you sign a slip where you have to check a box. Either "I have been counseled by the pharmacist on how to use this medication" (or similar) or "I decline to be counseled by the pharmacist." However they certainly never offer, and when I have asked about medications, they did not have answers. Some of the staff members have treated me like every question is a huge inconvenience.
Mik Macchiarelli
2019-05
As a local, I prefer Rite Aid for my pharmacy. I always get my prescriptions on time. The ability to do refilling on their website is an added bonus. If you need over the counter medication or vitamins they usually have great deals.
Aaron .K
2023-05
Employees closed store 5 minutes early and refused to help out multiple customers and chose to lock them out instead. Why bother putting your store hours until 10 if youre not going to stay open until then?
Spunxz Finklestein
2014-05
I effing hate this store.There are MANY (several) rude and incompetent workers at this store-- both in the retail and pharmacy sections.I, literally have NOTHING good to say about the scum and morons who work at this sham establishment.Apparently, Rite-Aid does not care about its' customers and is yet, again another place that employs the "it costs too much to fire" anyone policy, so we are all stuck with rude, moronic, incompetent "workers" because Rite Aid can't "afford" to fire the bad workers.Grow a pair AND DO IT ANYWAY RITE-AID HIGHER UPS!!!!!!YOUR COMPANY IS LITERALLY LOSING (profitable, big money $$) BUSINESS BECAUSE OF YOUR LOUSY EMPLOYEES!!!!!!!I will gladly take my business elsewhere and be happy I don't have to deal with the scum workers at this hell hole.
Bruce Hart
2017-05
Avoid this store at all costs.Staff goes out of their way to avoid customers and no matter when the prescription is dropped off, the pharmacist only starts to fill it when you come back to pick it up.It took them 3 days to fill an online order.
Rafael Baeza
2020-05
The pharmacy is very helpful and staff is great everyone that works there has a great work ethic kind and understanding.ive been going to this rite aid for me and my family needs for over a decade now and I can truly say it keeps getting better.keep up the good work......
colin mcgrath
2019-05
Many of the locals dont even know that Jeremy is actually the mayor of Hamlin. That chubby little delight always makes my day with his beautiful smile and attitude. I go straight to Jeremy for candy and cigarette recommendations (two of my food groups), and he always know exactly what I need. Yesterday I asked him which cigarettes would make me forget that I'm alone with no one in a great big scary world, and he recommended camel unfiltered. Although they were stale, he was right and I forgot all about my girlfriend disappearing to Canada in the middle of the night. Thanks Jeremy!
K M
2022-05
From the delivery driver to the cashiers - people are rude here. There are a few other options for pharmacies in the area. I suggest CVS or Weis.
Carles Stout
2019-05
Theres not much i can say regarding the store, but i can honestly say the pharmacy had gone WAY down in my approval rating since Kevin left. And mostly due to "Pharmacist attitude".
Jaclyn Sennefelder
2023-05
Able to get everything I needed in pharmacy. No long wait for picking up prescription and getting immunization booster.
Robert Lesh
2020-05
I think 80% of the pharmacy staff is rude and not courteous at all They make you feel like your a bad person because you are on a controlled substance go fight a war and sustain injuries rather than get carpo tunnel from punching in a keyboard ..Rite aide should get a new pharmacist not so stuck up a hour and a half for one prescription
Ellen Bialczak
2023-05
The pharmacy staff are extremely helpful, friendly and caring
Lou n
2023-05
One the cleanest Rite Aid stores I have been in.
Frankie Leyshon
2021-05
They were always rude they banned us from the store because some random kid stole and they blamed us and we are only 13 years old they are always in a bad mood
Terri Ann Granny
2023-07
Great service and information about medicine I take
Jules Bechthold
2023-05
Friendly, quick, drive-through service.
rebmdr
2016-05
Everyone is friendly and Kevin is the most helpful pharmacist
Joe “Quikdraw67” McGraw
2022-05
Handy store that usually has what I'm looking for.
Adam l
2024-03
It's rite aid
Alexander W Clark (Alex)
2017-05
Love the staff in the pharmacy.
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-9 PM |
Sunday | 8 AM-9 PM |
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