Rite Aid

LISA HELLER

2024-04

This is the best drug store I’ve ever dealt with. The pharmacy staff are amazing, always so nice and the pharmacist has always gone above and beyond. The front register woman always greets me and is so pleasant.

Lil Pink Sourdough

2024-03

Rite aids pharmacy is a joke. They are always out of stock, overpriced, and slow. The pharmacists are incompetent and unprofessional. Rite aids pharmacy is the worst place to get your meds.

Tim Anderson

2024-03

The Rite in Kutztown is a great store to purchase just what you need especially if your in a hurry.The pharmacist named Megan was especially kind and quick.I will always shop at this convenient location in Kutztown.

Ezra Gorgon

2024-03

As a Latina customer, I recently encountered an unfortunate situation at my local Rite Aid pharmacy in Kutztown, Pennsylvania. Regrettably, I was met with resistance when attempting to fill my prescription.1. Refusal to Fill: Upon presenting my prescription, I was shocked when the pharmacist hesitated and then outright refused to fill it. Their reason? My ethnicity. It’s disheartening to think that in this day and age, such discriminatory practices persist.2. Emotional Impact: As someone who relies on timely access to medication, this refusal left me feeling vulnerable and marginalized. I wondered if my background influenced their decision. No one should face such bias when seeking essential healthcare services.3. Seeking Resolution: I politely asked for clarification, hoping there was a misunderstanding. However, the pharmacist remained firm. I left the store feeling frustrated and unheard. It’s essential that Rite Aid addresses these incidents promptly and educates its staff on cultural sensitivity.4. Advocacy and Awareness: I encourage Rite Aid to reevaluate its policies and ensure that no customer faces discrimination based on ethnicity, race, or any other factor. As a community, we must stand against such practices and advocate for equal treatment.In summary, my experience at Rite Aid was deeply disappointing. I hope that the company takes steps to rectify this situation and fosters an environment of inclusivity and respect for all patrons.

Yuni Arteaga

2023-12

This review it’s not cause about money. !!It’s cause they were not nice and rude.Don’t know because my ethnicity (Latino) or why.I made an appointment for my Covid booster yesterday at the RITE AID here in kutztown to get my Covid vaccine today . I fill my application, and one part of the application asked if I have insurance or not, Then i put not . Then, when I get there to my appointment the technician didn’t ask about my form of pay the vaccine, till like 25 minutes after when she was ready she asked me if I have insurance and I said not. I put in my application that I don’t have insurance. Then the doctor in charge came out very very rude and telling me well ! she was screaming ¡IF YOU NOT HAVE !$128 bucks cash you can’t get the vaccine cause it’s not free anymore. Then I said I put my other vaccine here ,Then the technician said again not , it’s not free anymore if you don’t have the insurance or $128 bucks you can’t. I was very surprised cause the way how was treated. They were not nice at all It’s not about that I didn’t want to pay for the vaccine . The point is how I was treated and Of course I could pay $128 bucks. There is a lot people outside like me that we don’t have insurance, they have to specify in the website, then we will know in advance.

Al G

2023-06

Always go to this location. Brenda is always friendly and very helpful. The only negative is the upkeep of the outside. The retaining wall is coming apart, the wooden fence needs numerous repairs, and the grass gets too high. It’s a neighborhood store and should be better looked after.

Kimberly Soden

2023-05

Brenda is an asset to Rite Aid. She is a friendly, positive and very knowledgeable associate. It simply makes my children’s day when they see she is working. She never fails to ask how we are all doing and how the family is doing. Please know we only know her by shopping at Rite Aid, however she feels like family and we are very grateful to know her. Paige is also a very friendly and knowledgeable associate. The store is always clean and presentable. We love this Rite Aid in Kutztown it is our go to for anything we need!

Elizabeth Kemner

2023-05

We switched from CVS Kutztown to Rite Aid and best decision we ever made. We don't have to wait in horrible lines or for Rx to take long to be filled. I love the drive thru since we have kids and it's a hassle to get them in and out of the car. The pharmacists have always been able to answer my questions - they're a great resource instead of having to contact the Dr. for a small question about medications and reactions. Thank you Rite Aid team!Oh and forgot to mention how clean and sleek it always looks inside, instead of carpeted/dingy/dirty/cluttered look of CVS Kutztown.

Mary Hansen

2023-05

The store cashier Brenda was so helpful. She helped me from the moment I walked through the door, I asked where the item I needed was and she stopped what she was doing and walked me right to it and rang me up right away. She was so helpful and friendly. All stores should have people like Brenda at them. It would make shopping so much better!

Samantha Mensch

2023-05

I am always greeted when entering, and offered help when in need of anything! Customer service is excellent! Store is always stocked and clean. The pharmacy is great! Extremely helpful, and always timely!! Strongly this location recommend to anyone.

rebekah meitzler

2022-05

The regular pharmacy staff is very friendly and considerate. I switched from CVS several years ago and I'm glad I did. The store is clean and they have all the basics. You can get some good deals, watch for clearance items. Also it isn't advertised as a public bathroom Karen.

Kristy Heffner

2022-05

I’m not usually one to write reviews, but I just had to share how helpful Dawn, the pharmacist is. I’ve seen her deal with difficult customers, long lines, etc, but she ALWAYS goes the extra mile to make sure things are correct. Not only is she helpful, but very kind. She is truly as asset to this store. Right now, nearly every place is short staffed and I truly think employees like Dawn need to hear how much they are appreciated!

Erin Smith

2023-05

I work here and the management is absolutely awful. We are treated like dogs and talked down to and nothing is right. Rite aid used to be a better place to work and better environment but it’s been going down the past few years.

Jen Hernandez

2024-03

The pharmacy at this Rite Aid is so racistDO NOT GO !!!

Heather Schaeffer

2024-02

Pharmacy staff is great & very helpful!

Hannah Swavely-White

2017-05

I work here as a Wellness Ambassador, and we have had a lot of confusion on our hours this week. The pharmacy and front end store have different hours. Google displays that it's open from 8-10, that is front end; pharmacy opens from 9-9!Feel free to call us to make sure what the hours are. I've had many time where Google was not correct on other stores hours.

xiomara pagan

2023-05

Love the store. They are super friendly, respectful, clean and they go above and beyond when I need help and when I’m just looking they alway make sure I’m ok

Nicole Weber

2020-05

Had to use restroom while I was there today, DISGUSTING. worse than a gas station or rest stop. And according to the cleaning schedule on their door, it's only cleaned about once a month. Yuck. I should have held it until I got home.

Cole

2023-05

Staff has always been friendly, store is clean, and prices are usually fair. Will be back soon.

Dushant Sharma

2021-05

Pleasent experience on Jan 6th morning with Pharmasist, she accomodated my mistake and took the covid-19 test. very happy with service.

Neil Shade

2023-12

Jordyn and Alex are the best!

nick scott

2022-05

Felt like I called a gas station, I asked a question and before I could finish talking I got hit with “we do not, we do not” so I tried to ask another question and the rude person on the other end of the phone hung up.

rosa salash

2023-09

It’s convenient and the staff are always pleasant and helpful.

Beth Reichart

2020-05

Pleasant, helpful staff and clean store!

Michael Joseph DiTullio

2023-10

Brand new inside

Lisa Koller

2021-05

Fast and convenient